A 2016 A.T. Kearney study on the Digital Future of Retail Financial Services estimated that frictionless commerce will account for over 45% of US consumer spending by 2026. So are we looking at a future friction-free economy?
Tamara McCleary, CEO of Thulium, and Daniel Newman, Principal Analyst at Futurum Research, discuss how they see the concept of value changing by the year 2030.