ZH

    • DELL TECHNOLOGIES PARTNER PROGRAM AGREEMENT (APJ version)

      中文譯本僅供參酌。若中、英文版本間有任何歧異, 應以英文為準。
      Chinese translation is for reference only. If there is any inconsistency or ambiguity between the English version and the Chinese version, the English version shall prevail.

    • By participating in the Dell Technologies Partner Program (“Program”), the company or entity that is submitting the channel partner application or accepted into the Program (“you”, “your” or “Partner”) agrees to be bound by this Dell Technologies Partner Program Agreement (“Agreement”), which includes the General Terms; the Partner Specific Terms for any and all partner tracks which you are authorized to participate in the Program; and the documents, terms and conditions (as each may be modified) that are referenced in this Agreement. 

       

      Please print a copy of this Agreement for your records. Completion of the partner application does not mean or imply that you have been accepted into the Program. 

       

      For purposes of this Agreement, “Dell” means a Dell Entity “Dell Technologies” means Dell, EMC, or both, as applicable; and “Dell Affiliate” means any direct or indirect subsidiary of Dell Inc.

       

      General Terms

       

      1.              Eligibility.  Throughout your participation in the Program, you must (a) maintain good credit standing with Dell Technologies; (b) meet Program requirements, including the completion of all required training at your own expense; and (c) comply with this Agreement. Additionally, you will at all times (d) maintain a current company profile in Partner Portal (as defined below), including your profile in the Find a Partner tool, and provide relevant, up-to-date contact details of your personnel; (e) manage permission and access to Partner Portal for your company personnel, ensuring each user has proper access rights, including promptly deactivating access for reassigned or terminated personnel; and (f) provide prompt, written notification to Dell Technologies of any changes that may affect your participation in the Program. You will designate an individual (“Partner Account Administrator”) to perform the tasks in subparts (d) through (f) and to receive any notice that Dell Technologies is required to give under this Agreement. You authorize Dell Technologies to publish and include your partner profile and company information in the Find a Partner tool to help the public search for a Dell Technologies partner.

       

      2.              Governing Documents

       

      2.1           Agreement.  Unless otherwise specified in writing by Dell Technologies, this Agreement governs your participation in the Program, including marketing and incentive programs and other subprograms that are available to you. This Agreement supersedes any previous program terms (including the EMC Reseller Marketing Support Agreement, Dell Partner Direct terms and conditions, and Dell EMC Partner Program Agreement) in place between you and Dell Technologies.

       

      2.2           Purchases.  Your purchases of hardware equipment and software licenses (“Products”) and support, maintenance, professional and other services (“Services”) directly from Dell Technologies are subject to agreements, terms and conditions referenced in the applicable Partner Specific Terms. You will purchase Products and Services for resale only through a Dell Technologies Partner Program authorized distributor (“Distributor”) unless you are expressly authorized in writing by Dell Technologies to purchase Products and Services directly from Dell Technologies.

       

      2.3           Subprogram Terms.  You agree that if you participate in any sales or marketing initiative or program under the Dell Technologies Partner Program, or receive benefits from it, you are subject to the terms and conditions (if any) that Dell Technologies sets forth for the initiative or program (“Subprogram Terms”). All initiatives or programs that offer incentives, rebates, marketing development funds, or other financial benefits are subject to the Dell Technologies Partner Program Incentive Terms and Conditions located here and to the business rules (if any) for the initiative or program. 

       

      3.              Partner Portal

       

      3.1           Grant of License. Dell Technologies may provide you, or you may receive, (a) access to the “Partner Portal”, which includes Program-related websites, platforms, applications (web or mobile), tools and other resources, and (b) “Information”, which includes Confidential Information (as defined below), “Customer Data” (as defined in the Customer Data Terms located here) and “Personal Information” (as defined below). Dell Technologies grants you a limited, non-exclusive, non-transferable, non-sublicensable license, while this Agreement is in effect, to access and use the Partner Portal and Information solely for your internal use and only for the purposes of (a) marketing and delivery of the Products and Services; (b) development of Partner’s value-added services for the sole purpose of enabling and supporting customers’ use of the Products and Services; or (c) assisting Dell Technologies to sell the Products and Services. You will use the Partner Portal and Information solely in accordance with (d) this Agreement, (e) any additional terms and conditions that may accompany the Partner Portal or Information, such as a clickwrap or browse wrap agreement or a notice indicating that additional terms apply to the Partner Portal or Information (collectively, “Accompanied Terms”), and (f) the Site Terms of Use located here if you access or use Partner Portal or Information through the Dell Technologies websites. Your use of the Find a Partner tool is subject to the terms and conditions here. You will use and manage Customer Data in accordance with and subject to the Customer Data Terms located here. In the event of conflict among these terms, the order of precedence is: Accompanied Terms, Customer Data Terms, this Agreement, and the Site Terms of Use. All Information shall remain the property of Dell Technologies. Any rights not expressly granted to you are reserved by Dell Technologies.

       

      3.2           Errors and Availability.  Dell Technologies is not responsible for any errors or delays in transmission that may occur prior to our receipt of the transmission. Security procedures used in the Partner Portal are solely for the purposes of authentication of a transmission. All transmissions are considered received by Dell Technologies only when actually received by Dell Technologies. Access to the Partner Portal may be unavailable without notice at certain times, and Dell Technologies will not be liable for any damages or losses that may result from such unavailability.

       

      3.3           Other Partner Benefits.  Dell Technologies may choose to make certain information it collects about your business available to companies with whom Dell Technologies has a strategic relationship, including companies who conduct market research on behalf of Dell Technologies or offer products or services intended to be a benefit to you or your customers. The information will be provided under confidentiality agreements between Dell Technologies and such partners and may be used in connection with notifying you of products, services or programs that Dell Technologies believes may be of interest to you.

       

      4.              Information

       

      4.1           Confidential Information.  In connection with the Program, you may have access to or be exposed to (through the Partner Portal or other means) any materials, data, or information, whether in written, oral, electronic, website-based, or other forms, that is not generally known to the public (collectively, "Confidential Information"). You will keep all Confidential Information strictly confidential until three (3) years after the termination of this Agreement, using at least the same degree of care as you use to protect your own confidential information, but no less than reasonable care. Notwithstanding anything to the contrary in this Agreement, your confidentiality obligations with respect to Personal Information and trade secrets (including technical information about current Product and Services and all information about unreleased products and services) of Dell Technologies or Dell Affiliate shall never expire. You may share Confidential Information with only your employees who have a need to know in furtherance of the business relationship between you and Dell Technologies and who are subject to legally binding obligations of confidentiality at least as restrictive as those imposed on you in this Agreement. You are fully liable for any breach of this paragraph by your personnel. These confidentiality obligations do not apply to any Confidential Information that (a) you can demonstrate was already in your possession before your receipt from Dell Technologies; (b) is or becomes publicly available through no fault by you or your personnel; or (c) you rightfully received from a third party who has no duty of confidentiality. If you are required by a government body or court of law to disclose any Confidential Information, to the extent permitted by law, you agree to give Dell Technologies reasonable advance notice so that Dell Technologies may contest the disclosure or seek a protective order. You acknowledge that damages for improper disclosure of Confidential Information may be irreparable and that Dell Technologies shall be entitled to seek equitable relief, including injunction and preliminary injunction, in addition to all other remedies available at law or in equity. Notwithstanding any separate confidentiality agreement you may have with Dell Technologies, you authorize and agree that information regarding your business with Dell Technologies and information, including Personal Information, you provide to Dell Technologies in connection with the Program may be accessed and used by Dell Technologies and Dell Affiliates and their employees and contractors for sales and marketing purpose and for any purpose related to the Program or the relationship between you and Dell Technologies (collectively, “Purpose”) and may be disclosed to relevant Distributors or resellers, governing body, or your customers or end-users for the Purpose or to fulfill Dell Technologies obligations to you and/or your customers or end-users.

       

      4.2           Personal Information.  If you provide to Dell Technologies any Personal Information about your personnel, customers or prospects, you represent that you have obtained permission for Dell Technologies to receive the Personal Information and to use and disclose the Personal Information as authorized in this Agreement. As used in this Agreement, “Personal Information” means any information or data that alone or together with any other information relates to an identified or identifiable natural person, or data considered to be personal data as defined under applicable laws.

       

      5.              Lead Management Tools.  Dell Technologies may provide you with lead management tools (“Lead Management Tools”) to access and manage information regarding your leads. The term “Partner Lead Contact Data” shall mean any contact’s first and last name, e-mail address, and phone number that (i) were not provided by Dell Technologies and (ii) you choose to record in the Lead Management Tools. Partner Lead Contact Data will not be used by Dell Technologies for its direct sales or marketing efforts except with your prior approval or except if such data is obtained by Dell Technologies independently from other sources. You understand that deal registrations in the Partner Portal can be automatically linked to leads in the Lead Management Tool. You understand and consent to the following: once a lead is linked to a registered deal or opportunity with a customer, (a) the lead information related to the customer will appear in the deal registration tool; (b) all Partner Lead Contact Data related to the customer will become visible to Partner, Distributor, and Dell Technologies channel and sales personnel through the deal registration tool; (c) the deal registrant can view a list of contacts at Partner and Distributor and engage one or more of them as a point of contact for the deal; and (d) each Partner and Distributor contact, and all Dell Technologies channel and sales personnel, can view the names and contact information for all of the contacts associated with the deal.

       

      6.              Administration.

       

      6.1           During the term of this Agreement and a period of five (5) years thereafter you will maintain legible, accurate and complete books, records, and documents concerning this Agreement and your activities hereunder. At the end of this retention period, you will appropriately dispose of all records. Upon Dell Technologies request, you will cooperate with and assist Dell Technologies with any audit, review, or investigation ("Audit") that relates to (a) this Agreement or your compliance with laws; (b) your marketing, sale, distribution, licensing, or delivery of Products and Services, whether sourced from Dell Technologies or a third-party; (c) any rebates, incentives, concessions, or other amounts paid or payable by Dell Technologies; (d) compliance with logo brand guidelines, or (e) any amounts due to Dell Technologies. In connection with an Audit, you will deliver all records, information, and documents reasonably requested by Dell Technologies. Dell Technologies has the right to conduct onsite Audits, and you will grant Dell Technologies and its employees and representatives with reasonable access to information, records, personnel, and customers (including customer agreements to verify your compliance with this Agreement) and provide entry and access to your premises or other locations (during normal business hours) where such information and records are located. Failure to cooperate with an Audit or provide the information or records requested by Dell Technologies is a material breach of this Agreement. Dell Technologies will pay the costs of an Audit except where a discrepancy of five (5) percent or more is discovered in the information disclosed by you, in which case you agree to be responsible for all reasonable costs. Before accepting certain large purchase orders, Dell Technologies may request, and you agree to provide, evidence (excluding confidential terms and pricing) that a final binding purchase order has been placed by the end-user customer for the Dell Technologies products and/or services being ordered (please note required evidence will be subject to Dell Technologies approval and will not include letters of intent, purchases conditional on a future event, internal distributor documentation, or awards of public tender offers). 

       

      6.2           Dell Technologies may deny any claim that it believes, in its sole discretion, does not conform to this Agreement, the Program, or subprogram terms. Dell Technologies may, without prior notice, immediately suspend or terminate any quote, purchase order, registration or your participation in the Program if you provide to Dell Technologies or customers any inaccurate, incomplete, or fraudulent claims or information or if you engage in activities that may cause damage, embarrassment or adverse publicity to Dell Technologies, or any of its officers, directors or employees. Dell Technologies records and systems shall be authoritative and conclusive for purposes of determining your eligibility and Program and subprogram benefits and for performing any computation under the Program or subprograms. Dell Technologies reserves the right to interpret the rules of the Program and subprograms in its sole discretion. All decisions made by Dell Technologies are final.

       

      7.              Partner Conduct.  The terms in Section 6 (Administration) and Section 7 (Partner Conduct) are collectively referred to as the “Compliance Terms”. 

       

      7.1           Business Conduct. At all times you will conduct business in a manner which reflects favorably on the Products, Services, and goodwill and reputation of Dell Technologies. In your purchases, marketing and sales of Products and Services, you will use best efforts to conduct your business in an ethical manner and to avoid any business practices that may be perceived as deceptive, misleading or otherwise improper. You will not make any false or misleading statement in your marketing or sales materials. In connection with activities related to this Agreement, the Program, or your purchasing, marketing, sale or distribution of Products and Services, you will comply with your obligations under the Dell Technologies Partner Code of Conduct, which is currently located here and comply with the Compliance Terms. 

       

      7.2           Anti-Corruption Laws.  “Anti-Corruption Laws” means the anti-corruption or anti-bribery laws in effect in jurisdictions where you act or purchase, market, sell, distribute, or deliver Products or Services, and Anti-Corruption Laws specifically include the Foreign Corrupt Practices Act of the United States. The Anti-Corruption Laws apply to your purchase, marketing, sale, and distribution of Products and Services. You agree to comply with the Anti-Corruption Laws. You will not, in connection with this Agreement or Ordering Agreement (defined in applicable Partner Specific Terms below), take or allow any third party to take, any action or engage in any practice that would violate the Anti-Corruption Laws. You represent and warrant that neither you nor any of your directors, officers or employees, who have decision-making authority with respect to this Agreement or Ordering Agreement, are government official or have been convicted of any offense involving bribery, corruption, fraud or dishonesty, or to the best of your knowledge, have been or are the subject of any investigation, inquiry or enforcement proceeding by any governmental, administrative or regulatory body regarding any offense or alleged offense under the Anti-Corruption Laws. You will (a) maintain, throughout the duration of dealings between you and Dell Technologies, your own anti-corruption policies and procedures, including adequate procedures designed to ensure that you and any third party you engage in connection with Products, Services, this Agreement or Program comply with the Anti-Corruption Laws; (b) provide a copy of such policies and procedures to Dell Technologies on request; and (c) monitor and enforce such policies and procedures as appropriate. Dell Technologies may, without any liability to you, immediately terminate this Agreement or Ordering Agreement or suspend its performance hereunder (including withholding incentive payments) if (1) Dell Technologies has reason to believe that you have breached this paragraph or the Dell Technologies Partner Code of Conduct, or that a breach may occur, or (2) you refuse to provide information requested by Dell Technologies to confirm your compliance with this paragraph. Any incentive which Dell Technologies has paid to you will be automatically terminated and cancelled, and you will promptly refund such incentive to Dell Technologies, if you violate the Anti-Corruption Laws with regard to any transaction for which the incentive was paid.

       

      7.3           Customs, Export Controls, and Sanctions Compliance

       

      A.              Dell Technologies acceptance of any order for any Products or Services is contingent upon your compliance with the provisions of this clause. If you sell Products and Services to end-users, you shall require your end-users to agree to terms no less restrictive than those contained in this Subsection 7.3.

       

      B.              You agree to abide by, and to assume sole responsibility for obtaining, and complying with the requirements of, all required export, re-export, in-country transfer, and import licenses, registrations, and other government authorizations relating to the Products and Services provided under an Ordering Agreement or this Agreement.

       

      C.             You agree that, in connection with the Products and Services supplied to you by Dell Technologies and any goods or services that you provide to Dell Technologies, you will not contract with or otherwise do business with any individual, company, organization or other entity, or with, in or involving any country or territory (including without limitation, North Korea, Cuba, Iran, Syria, and Crimea), that is the subject or target of any U.S. or other government sanctions or trade embargoes or otherwise identified on a list of prohibited, sanctioned, debarred, or denied parties, including but not limited to those imposed, administered or enforced from time to time by the U.S. government through the Office of Foreign Assets Control (“OFAC”) of the U.S. Department of the Treasury, the Bureau of Industry and Security (“BIS”) of the U.S. Department of Commerce, or the U.S. Department of State, the European Union, or Her Majesty’s Treasury of the United Kingdom (collectively, “Sanctions”), without having first obtained any required license or other government authorization or in any manner which would result in a violation of Sanctions by you or Dell Technologies.

       

      D.             Neither you nor or any of your subsidiaries nor any of your or your subsidiaries' directors, administrators, officers, board of directors (supervisory and management), members or employees is the subject or target of any Sanctions.

       

      E.              You have adequate controls and systems in place to screen, and are fully responsible for screening, transactions of all customers and other third parties who may assist, benefit from, or provide goods or services to, or receive goods or services from, you and to ensure compliance with applicable laws pertaining to Sanctions.

       

      F.              You have appropriate procedures in place to comply with (and to ensure timely reporting under) the requirements of the anti-boycott laws and regulations of the United States and other jurisdictions in which Dell Technologies does business.

       

      G.             You have adequate policies and procedures in place to ensure that, and will ensure that, the Products and Services provided in connection with this Agreement or an Ordering Agreement will not be exported, re-exported, sold, leased or otherwise transferred to, or utilized by, an end-user engaged in any of the following activities: (i) activities related to weapons of mass destruction, including any activities related to the design, development, production or use of: (A) nuclear weapons, materials or facilities; (B) missiles or the support of missile projects; or (C) chemical or biological weapons; (ii) terrorist activities (iii) military end uses in or connected with certain government owned or controlled corporations of such countries as identified by U.S. and other applicable government licensing authorities; (iv) exploration or production of oil and gas in Arctic, deep water (greater than 500 feet), or shale formations in Russia or in, by, or with Russian companies, territories, or any other entities as identified by BIS and/or OFAC.

       

      H.             Unless prohibited by law or compulsory governmental process, you agree to provide notice to Dell Technologies in a commercially reasonable manner of any government action or communication that you receive or become aware of concerning Sanctions or trade compliance relating to the Products and/or Services provided by or to you and to or by Dell Technologies.

       

      I.                Any goods, software, technology, or source or object code provided by you and installed on, exported with, or used as part of the Products or Services are authorized for export, re-export, or transfer pursuant to an export license obtained by you or is otherwise covered by a license exception.

       

      J.              You are responsible for accurately reporting and providing all applicable export license, product classification information, end-user and end use statements, and destination control statements required by applicable customs, export controls, and sanctions laws.

       

      K.              Nothing in this Subsection 7.3 is to be construed as authorization by Dell Technologies for you to market or resell Products and Services in violation of the provisions of this Agreement.

       

      L.              To the extent this clause applies, you are not authorized to import to or export out of the Territory under Ex Works terms unless you have received written approval from Dell Technologies (at a Sales Vice President level or higher) and you have signed an Ex Works addendum with Dell Technologies and comply with such addendum.

       

      7.4           Offer-Specific Terms.  You understand and agree that Products and Services, including third-party branded offerings, identified at www.dell.com/offeringspecificterms that you purchase for resale are subject to additional, specific terms stated at www.dell.com/offeringspecificterms (“Offer-Specific Terms”). When selling or providing any such offerings, you shall inform and require the end-user (and require your resellers, if any, to inform and require the end-user) to agree to the applicable Offer-Specific Terms and you will provide written evidence of doing so upon receipt of request from Dell Technologies.

       

      8.              Logos and Trademarks

       

      8.1           You agree that trademarks, service marks, trade or company names, product and service identifications, internet domains/internet addresses, logos, artwork and other symbols and devices associated with Dell Inc., Dell Affiliates, or the Products or Services (the “Dell Marks”) are and shall remain Dell Inc.’s property. You may not register or use any domain name, business name, email address, social media handle, or other designation of identity or origin containing or confusingly similar to any Dell Marks without Dell Inc.’s prior written permission, and you shall assign any such designations to Dell Inc. at your expense upon Dell Inc.’s demand. You will not incorporate Dell Marks into your product names, service names, or any other similar designations. You will not use the Dell Marks in search engine advertising, either as a keyword or in advertisements appearing on search engines without Dell’s prior written permission – however, such use restriction will not apply where prohibited by applicable law. In particular, bidding on keywords is permissible without Dell’s prior written permission in the European Economic Area (EEA), Switzerland, San Marino, Vatican State, Australia and Japan; however, if you will request Dell Technologies to fund the keyword bidding activities, Dell Technologies may require additional terms and conditions related to such funding. Your use of the Dell Marks inures to the sole benefit of Dell Inc. You acknowledge that images and artwork provided to you by Dell Technologies, of the Products or Services, are copyrighted or licensed by Dell Inc. or a Dell Affiliate, and you will not alter these images or artwork or use them outside of the context in which they were provided to you.

       

      8.2           Program LogosYour use of Program logos is determined by, and must be in compliance with, the terms and conditions in the Dell Technologies Partner Logo and Trademark Usage Terms found here

       

      9.              WARRANTY DISCLAIMERDELL TECHNOLOGIES MAKES NO WARRANTIES AND SPECIFICALLY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE PROGRAM (INCLUDING ALL INFORMATION, TOOLS, AND OTHER MATERIALS RELATED TO OR PROVIDED UNDER THE PROGRAM), EITHER EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, AND ANY WARRANTY ARISING BY STATUTE, OPERATION OF LAW, COURSE OF DEALING OR PERFORMANCE, OR USAGE OF TRADE. YOU UNDERSTAND THAT THE PROGRAM DOES NOT GUARANTEE THAT YOU WILL MAKE ANY SALES OR PROFITS. ALL DELL TECHNOLOGIES INFORMATION IS PROVIDED “AS IS”.

       

      10.           IndemnificationTo the fullest extent permitted by law, you shall indemnify, defend, and hold harmless Dell Technologies, Dell Affiliates, and their respective successors and assigns from any claim, demand, cause of action, debt, or liability (including reasonable attorney and legal fees, expenses, and court costs) arising from your violation of applicable laws, Compliance Terms, Section 4 (“Information”) or the Dell Technologies Partner Code of Conduct.

       

      11.           Limitation of Liability.  YOU ACKNOWLEDGE THAT YOUR PARTICIPATION IN THE PROGRAM IS STRICTLY VOLUNTARY AND THAT YOUR PARTICIPATION HAS NOT BEEN REQUIRED BY DELL TECHNOLOGIES AS A CONDITION OF PURCHASING PRODUCTS OR SERVICES FROM DELL TECHNOLOGIES.

       

      11.1         DELL TECHNOLOGIES SHALL HAVE NO LIABILITY FOR ANY CONSEQUENTIAL, SPECIAL, PUNITIVE, RELIANCE, EXEMPLARY, INCIDENTAL, OR INDIRECT LOSS OR DAMAGES, FOR ANY LOSS OF BUSINESS, INCOME, OR PROFITS, OR FOR LOST OR CORRUPTED DATA OR SOFTWARE.

       

      11.2         IN NO EVENT SHALL DELL TECHNOLOGIES AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM, OUT OF, OR RELATING TO THE PROGRAM OR THIS AGREEMENT OR TERMINATION THEREOF EXCEED $500.00 (U.S. DOLLARS).

       

      11.3         THESE LIMITATIONS OF LIABILITY SHALL APPLY TO ALL CLAIMS FOR DAMAGES, WHETHER BASED IN TORT, CONTRACT, OR OTHER THEORIES, AND WHETHER DELL TECHNOLOGIES KNEW OR SHOULD HAVE KNOWN THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING IN THIS AGREEMENT, THE REMEDIES SET FORTH HEREIN SHALL APPLY EVEN IF SUCH REMEDIES FAIL THEIR ESSENTIAL PURPOSE.

       

      12.           Termination

       

      12.1         Termination. You may withdraw from the Program at any time by notifying Dell Technologies in writing. Dell Technologies may suspend or terminate your participation in the Program, in whole or in part, without prior written notice: (a) for any breach of this Agreement or any other agreement related to your participation in the Program, or (b) for any attempt to impair the integrity of the Program as determined by Dell Technologies. In addition, Dell Technologies, in its sole discretion, may terminate the Agreement or Program in whole or in part, for all participants, or for you alone, without cause, upon ten (10) days’ notice to the Partner Account Administrator or other contact provided by you in connection with your participation in the Program. 

       

      12.2         Effect of Termination. Upon termination of the Agreement, the license and rights granted to you in this Agreement shall terminate completely and you shall cease to use Information and Partner Portal, and shall promptly return to Dell Technologies all tangible copies of the Information in your or your personnel’s possession at your own cost. Nothing in this Section 12 (Termination) shall limit Dell Technologies’ rights to pursue other legal remedies, including immediate court or judicial relief. All provisions that by their nature are intended to survive the termination shall survive. 

       

      12.3         Termination of Partner Portal Access. Dell Technologies has the right to terminate or discontinue your or any of your personnel’s access to the Information or Partner Portal, at its convenience. 

       

      13.           Miscellaneous

       

      13.1         Assignment. You may not assign or novate this Agreement or any of your rights under the Program or Agreement, nor delegate any of your obligations, to any third party, voluntarily or involuntarily, whether by merger, consolidation, dissolution, operation of law or any other manner, without the express written consent of Dell Technologies. Dell Technologies may void any purported assignment, novation or delegation that violates the preceding sentence. To the extent Dell Technologies consents to an assignment, novation or delegation, this Agreement (including rights and obligations) inures to the benefit of and is binding upon your successors in interest by way of merger, acquisition, or otherwise, and your permitted assigns.

       

      13.2         Independent Contractors. You and Dell Technologies are independent contractors and shall have no authority to bind the other. Neither this Agreement nor your participation in the Program shall be deemed to create a partnership, agency, joint venture, franchise, or other similar arrangement. Neither party will make any representations or warranties on the other party’s behalf. Neither party is or will claim to be a legal representative, franchisee, employee, agent, or representative of the other party.

       

      13.3         Dispute Resolution. As a condition precedent to filing any lawsuit, You and Dell Technologies will attempt to resolve any claim, controversy or dispute arising from, out of, or relating to the Program or this Agreement (“Dispute”) against Dell Technologies or Dell Affiliate through negotiation with persons fully authorized to resolve the Dispute, or through mediation utilizing a mutually agreeable mediator, rather than through litigation. The existence or results of any negotiation or mediation will be treated as confidential. Although the merits of the underlying Dispute will be resolved in accordance with this Section13 (Miscellaneous), any party has the right to obtain from a court of competent jurisdiction a temporary restraining order, preliminary injunction, or other equitable relief to preserve the status quo, prevent irreparable harm, avoid the expiration of any applicable limitation periods, or preserve a superior position with respect to other creditors. If the parties are unable to resolve the Dispute within thirty (30) days (or other mutually agreed time) of notice of the Dispute to the other party, the parties will be free to pursue all remedies available at law or in equity. In any Dispute (other than Dell Technologies efforts to collect overdue amounts from you) each party will bear its own attorneys’ fees and costs and expressly waives any statutory right to attorneys’ fees under § 38.001 of the Texas Civil Practices and Remedies Code.

       

      13.4         Force Majeure. Dell Technologies will not be liable for any delay or failure to perform its obligations during any period if performance is delayed or rendered impracticable or impossible due to circumstances beyond its reasonable control.

       

      13.5         Governing Law. This Agreement, and any Dispute arising from, out of, or relating to the Program or this Agreement are governed by the laws of as specified in your current Channel Partner purchasing agreement with Dell Technologies without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply. To the extent permitted by law, Taiwan Taipei District Court will have exclusive jurisdiction for any Disputes, unless otherwise agreed by both parties in a separate agreement. Neither Dell Technologies nor you are entitled to join or consolidate claims by or against other partners or customers, or pursue any claim as a representative or class action, or in private attorney general capacity.

       

      13.6         Modifications. Dell Technologies reserves the right to modify the Program, including, the eligibility requirements, Program benefits (including any discounts, incentives, and pricing), and this Agreement (including all documents, terms and conditions referenced herein), at any time without prior notice. Your continued participation in the Program will constitute your binding acceptance of the changes and your consideration supporting the modifications.

       

      13.7         Severability. If any part of this Agreement is declared or found to be illegal, invalid or unenforceable, then that part will be stricken or modified to the extent necessary to make it legal, valid, and enforceable while preserving the parties’ original intent to the maximum extent possible. The remaining parts of this Agreement will remain in full force and will not be affected.

       

      13.8         Waiver. Failure by Dell Technologies to enforce any provision of this Agreement will not constitute a waiver of any future enforcement of that or any other provision of this Agreement. No waiver will be effective against Dell Technologies unless in writing and signed by an authorized representative of Dell Technologies.

       

      13.9         References. You shall not directly or indirectly issue or release any written publicity, marketing collateral, press release or other public announcement, relating in any way to this Agreement or your participation in the Program, or your relationship with Dell Technologies, without the prior written approval of Dell Technologies. For clarity, your use of Program logo as permitted by and in compliance with the terms of Subsection 8.2 (Program Logos) does not require prior written approval of Dell Technologies.

       

      13.10      Entire Agreement. This Agreement (including the General Terms, applicable Partner Specific Terms, and all documents, terms and conditions (as each may be modified) that are referenced herein) constitutes the entire agreement between Partner and Dell Technologies regarding the Program, including subprograms, rebates, incentives, and marketing programs. Partner expressly disclaims any reliance on statements or representations made by Dell Technologies that are not embodied in this Agreement or on Dell Technologies’ prior course of conduct.

       

      13.11      Headings, Interpretation, and English Language. The section and subsection headings used herein are for convenience and reference only and are not to be considered in construing or interpreting this Agreement. All references herein to “Sections” and “Subsections” will be deemed references to sections of this Agreement. The words “include” and “including”, and other variations thereof, will not be deemed to be terms of limitation, but rather will be deemed to be followed by the words “without limitation”. The parties confirm that it is their wish that this Agreement, as well as other documents relating to this Agreement, including all notices, have been and will be drawn up in the English language only.

       

      14.          Consent to Use Electronic Documents. By Clicking “Accept Dell Technologies Partner Program Agreement (APJ version)” button, you agree to use electronic documents for any and all agreements between you and Dell Technologies under Dell Technologies Partner Program, including but not limited to Dell Technologies Partner Program Agreement, Dell Technologies Partner Program Incentives Terms and Conditions (if applicable), and MDF Terms and Conditions (if applicable). You agree to be bound by any electronic documents that you click “Accept…” or “Agree..” button under Dell Technologies Partner Program. If you do not agree to use electronic documents for any and all agreements between you and Dell Technologies under Dell Technologies Partner Program, please do not click “Accept Dell Technologies Partner Program Agreement (APJ version)” button.

       

      PARTNER SPECIFIC TERMS

       

      The terms and conditions below (“Partner Specific Terms”) apply to the respective partner tracks within the Program. Only the Partner Specific Terms that correspond to the partner track (or tracks) that you are authorized to participate in the Program will apply to you.

       

      1.              Partner Specific Terms for Solution Provider Track

       

      1.1           Partner Status.  Additional requirements regarding your Solution Provider status may be found here. Noncompliance with any provision of this Agreement or the Ordering Agreement (as defined in this Section 1) may result in the termination of the Agreement, Ordering Agreement, or your participation as a Solution Provider.

       

      1.2           Indirect Purchases. You will purchase Products and Services for resale only through a Distributor unless you are expressly authorized in writing by Dell Technologies to purchase Products and Services directly from Dell Technologies. If you purchase Products and Services from a Distributor for resale, you agree that the terms of any existing Reseller Agreement, Value Added Reseller Agreement, or any substantially similar resale agreement that you have with Dell Technologies that authorizes you to purchase Dell products for resale (“Reseller Agreement”) will apply to you, except final terms of pricing, invoicing, payment, order, shipment, cancelation, and returns will be as agreed between you and the Distributor and the terms that correspond to those topics in the Reseller Terms of Sale do not apply as between you and Dell Technologies.

       

      1.3           Direct PurchasesYour purchase of Products and Services from Dell Technologies for resale is subject to your written Reseller Agreement, Value Added Reseller Agreement, Channel Partner Reseller Agreement or any substantially similar resale agreement signed with Dell Technologies to the extent that it expressly applies to those Products and Services being purchased (“Ordering Agreement”). If the Ordering Agreement does not contain terms as comprehensive as the Compliance Terms or this Section 1, then the Ordering Agreement is supplemented by the Compliance Terms and this Section 1. Different Ordering Agreement may apply to different Products and Services. Purchases from Dell Technologies may be returned only as permitted by the Dell Technologies Partner Program Return Policy located here and any such returns are subject to the policy.

       

      1.4           Deal Registration. If you are permitted to participate in the deal registration program, your registrations are subject to the “Deal Registration Terms and Guidelines - APJ” located here.

       

      1.5           Precedence. To the extent there are conflicting provisions regarding your purchases from Dell Technologies or your sales of Products or Services, the order of precedence will be: (a) Federal Supplemental Terms (if applicable), (b) Compliance Terms, (c) Ordering Agreement, (d) Partner Specific Terms for Solution Partner Track, and (e) General Terms (other than Compliance Terms). To the extent there are any conflicting provisions regarding Program, Information, incentives, rebates, pricing (each provided in connection with the Program) or interpretation of this Agreement, the order of precedence will be: (1) Compliance Terms, (2) Partner Specific Terms for Solution Partner Track, (3) General Terms (other than Compliance Terms), and (4) Ordering Agreement.

       

      2.              Partner Specific Terms for Cloud Service Provider Track

       

      2.1           Ordering Agreements
      If Partner purchases Products and Services from Dell Technologies, then such purchases are subject to and governed by either (a) your existing Service Provider Ordering Agreement, Master Ordering Agreement, Alliance Agreement, Strategic Alliance Framework Agreement or other purchasing agreement explicitly governing the type of Products and Services being purchased or, in the absence of such agreement (“Ordering Agreement”). If the Ordering Agreement does not contain applicable Cloud Service Provider usage rights or terms as comprehensive as the Compliance Terms, then the Ordering Agreement is supplemented by the Cloud Service Provider Rider at https://www.dell.com/learn/us/en/uscorp1/terms-conditions/csp-rider-to-cts and by the Compliance Terms, respectively.

       

      2.2           Resell Terms. If Partner purchases Products or Services from Dell Technologies for resale, then such purchases are subject to and governed by your existing Reseller Agreement, Value Added Reseller Agreement, Channel Partner Reseller Agreement or any substantially similar resale agreement that you have with Dell Technologies that applies specifically to those Products and Services (“Resell Ordering Agreement”). Different Ordering Agreement may apply to different Products and Services. 

       

      2.3           Reporting. In order for Dell Technologies to provide the available benefits, you shall provide to Dell Technologies, a Point of Sale Report (POS) identifying the clients, locations, contract duration, and capacity utilized during the period or provide such information to Dell Technologies at the time the applicable quote is generated. You shall include all contracts that are Dell Technologies Powered (on EMC, Dell or Dell Technologies equipment). Please submit your POS Report to EMCServiceProviderPOSReport@dell.com (or such other email specified by Dell Technologies) by the 15th of every month. Submit a blank POS Report if there is no activity that month.

       

      3.              Partner Specific Terms for System Integrator Track

       

      3.1           Ordering agreements If Partner purchases Products and Services from Dell Technologies, then such purchases are subject to and governed by the existing Service Provider Ordering Agreement, Master Ordering Agreement, Alliance Agreement, Strategic Alliance Framework Agreement or other purchasing agreement explicitly governing the type of Products and Services being purchased (“Ordering Agreement”).

       

      3.2           Resell Terms. If Partner purchases Products or Services from Dell Technologies for resale, then such purchases are subject to and governed by your existing Reseller Agreement, Value Added Reseller Agreement, Alliance Agreement or any substantially similar agreement that you have with Dell Technologies that authorizes you to purchase those Products and Services for resale (“Resell Ordering Agreement”). Different Ordering Agreements may apply to different Products and Services.

       

      4.              Partner Specific Terms for OEM Partner Track

       

      4.1           "OEM Partner" refers to a Partner that sells or distributes Products to OEM Customer and only as part of an OEM Customer Solution (defined below) and after Partner has added value to the Products through the addition of hardware, software, or services (“OEM Activity”). The term "OEM Customer" means an original equipment manufacturer that (a) combines the Products with OEM Customer's proprietary hardware, software, or other intellectual property, resulting in a specialized system or solution with industry- or task-specific functionality (“OEM Customer Solution”) and (b) sells the OEM Customer Solution under OEM Customer’s own brand.

       

      4.2           Partner StatusYou agree to comply with additional requirements Dell Technologies may apply to OEM Partners. Noncompliance with any provision of this Agreement or the Ordering Agreement (as defined in this Section 4) may result in the termination of the Agreement, Ordering Agreement, or your participation as an OEM Partner.

       

      4.3           Ordering AgreementsYour purchases of Products or Services from Dell Technologies for resale to OEM Customers are subject to and governed by the OEM Partner Reseller Agreement (or a substantially similar resale OEM partner agreement that covers OEM Activity) that you have with Dell Technologies that applies specifically to those Products and Services being purchased for resale and OEM Activity to OEM Customers (the “Ordering Agreement”).  If no Ordering Agreement is in place between you and Dell Technologies that applies specifically to the Products or Services, then you must execute an Ordering Agreement with Dell Technologies to purchase such Products and Services for resale to OEM Customers.  If the Ordering Agreement does not contain terms as comprehensive as the Compliance Terms or this Section 4, then the Ordering Agreement is supplemented by the Compliance Terms and this Section 4, respectively. Purchases from Dell Technologies may be returned only as permitted by the Dell Technologies Partner Program Return Policy located here and any such returns are subject to the policy.

       

      4.4           Deal Registration.  If you are permitted to participate in the deal registration program, your registrations are subject to the “Deal Registration Terms and Guidelines - APJ–” located here.

       

      4.5           Compliance. You represent that you have, and you agree to maintain, adequate controls and systems in place to screen, and are fully responsible for screening, transactions of all third parties who may assist, benefit from, or provide goods or services to, or receive goods or services from, you and to ensure compliance with applicable laws and the Compliance Terms. For every agreement you enter or maintain with any third-party for the resale or distribution of Products or Services directly or indirectly to an end-user, you shall include terms as comprehensive as the Compliance Terms in a written agreement with such third-party and require such third-party to acknowledge and agree that Dell Technologies is a third party beneficiary of the agreement and that Dell Technologies may enforce the Compliance Terms directly against such third-party or through you. 

       

      4.6           Precedence. To the extent there are conflicting provisions regarding your purchases from Dell Technologies or sales of Products or Services, the order of precedence will be: (a) Federal OEM Ordering Agreement (if applicable), (b) Compliance Terms, (c) Ordering Agreement, (d) Partner Specific Terms for OEM Partner Track, and (e) General Terms (other than Compliance Terms). To the extent there are conflicting provisions regarding Program, Information, incentives, rebates, pricing (each provided in connection with the Program) or interpretation of this Agreement, the order of precedence will be: (1) Federal OEM Ordering Agreement (if applicable), (2) Compliance Terms, (3) Partner Specific Terms for OEM Partner Track, (4) General Terms (other than Compliance Terms), and (5) Ordering Agreement. 

       

      5.              Partner Specific Terms for Distributor Track

       

      5.1           Partner Status. Noncompliance with any provision of this Agreement may result in the termination of the Agreement, Ordering Agreement (as defined in Subsection 5.2 below) or your participation as a Distributor.

       

      5.2           Ordering Agreement. For purposes of this Section 5, “Ordering Agreement” means the Distributor Agreement, Channel Partner Distributor Agreement, or any substantially similar distribution agreement, that you have with Dell Technologies that authorizes you to purchase Products and Services from Dell Technologies for resale to resellers within a specific geographic territory. If the Ordering Agreement does not contain terms as comprehensive as the Compliance Terms or this Section 5, then the Ordering Agreement is supplemented by the Compliance Terms and this Section 5. If no Ordering Agreement is in place between you and Dell Technologies that applies specifically to the Products or Services you wish to purchase or to the geographic territory where your reseller or End-User (defined below) are located, then you must execute an Ordering Agreement with Dell Technologies in order to purchase such Products and Services for resale to such reseller or End-User. 

       

      5.3           Permitted Scope.

       

      A.              General.  “End-User” means any entity purchasing or otherwise obtaining Products and Services for its own internal end-use (and not for resell, distribution, or sub-licensing to others). Subject to this Agreement and the Ordering Agreement, and your compliance therewith, you may resell certain Products and Services to resellers for such resellers to sell to End-Users. You may sell only to the resellers within the geographic territory specified in your Ordering Agreement. You understand that not all Products and Services may be purchased for resale under your Ordering Agreement. The list of Products and Services you are eligible to purchase and permitted to sell and distribute are as specified in your Ordering Agreement or as provided to you upon request to your Dell Technologies account representative. Dell Technologies reserves the right to update such list of Products and Services at any time. You shall not market, resell, or use Products or Services other than as expressly permitted in the Ordering Agreement or this Agreement and, with regarding to software, in the license agreement governing the software.

       

      B.              Restrictions.
      Notwithstanding Subsection 5.3(A), and unless and to the extent that you are expressly granted such rights in writing by Dell Technologies, you shall not directly or indirectly market or resell Products or Services (a) to any consumers, distributors, third-party sales agents, or remanufacturers; and (b) through retail storefronts (online or offline), online stores, or auction-type websites. You shall not market or resell Products or Services to any reseller that (1) is outside of the geographic territory specified in your Ordering Agreement or (2) you have reason to know intends to resell to End-Users outside of the geographic territory specified in your Ordering Agreement. Dell Technologies may notify you in writing of any reseller to whom Dell Technologies does not want you to sell Products or Services (“Reserved Reseller”) and you shall not sell, or shall cease to sell, Products or Services to such Reserved Reseller thereafter, and Dell Technologies shall have the right to modify the list at its discretion. Dell Technologies may notify you in writing of any End-User to whom Dell Technologies does not want its Products or Services to be resold (“Reserved End-User”) and you shall not sell, or shall cease to sell, Products or Services to any reseller whom you have reason to know intends to resell Products or Services to a Reserved End-User, and Dell Technologies shall have the right to modify the list at its discretion. You will have fifteen (15) days from the date of Dell Technologies publication of either the Reserved Reseller list or the Reserved End-User list to comply.

       

      5.4           Reseller Compliance.
      You shall ensure every agreement you enter or maintain with any party for the resale or distribution of Products or Services shall (a) be substantially the same as or similar to any existing Reseller Agreement, Value Added Reseller Agreement, or any substantially similar resale agreement that you have with Dell Technologies that authorizes you to purchase Dell products for resale and the Compliance Terms; (b) obligate your resellers to flow down terms to End-Users as specified in the Reseller Terms of Sale; and (c) obligate your resellers to acknowledge and agree (and to require End-Users to agree) that Dell Technologies is a third-party beneficiary of the agreement between the reseller and End-User and that Dell Technologies may enforce the flow down terms directly against the End-User or through the reseller.

       

      5.5           Deal Registration and Funding LetterIf you are permitted to participate in the deal registration program, your registrations are subject to the “Deal Registration Terms and Guidelines - APJ” located here. In addition, you agree to comply with all terms and conditions set forth in Dell Technologies distributor funding letter agreement as provided in writing to you via the Partner Portal or other means.

       

      5.6           Precedence. To the extent there are conflicting provisions regarding your purchase from Dell Technologies or your sales of Products and Services, the order of precedence will be: (a) Compliance Terms, (b) Ordering Agreement, (c) Partner Specific Terms for Distributor Track, and (d) General Terms (other than Compliance Terms). To the extent there are any conflicting provisions regarding Program, Information, incentives, rebates, pricing (each provided in connection with the Program) or interpretation of this Agreement, the order of precedence will be: (1) Compliance Terms, (2) Distributor Funding Letter, (3) Partner Specific Terms for Distributor Track, (4) General Terms (other than Compliance Terms), and (5) Ordering Agreement. 

       

      (Rev 01202019)

    • DELL Technologies 合作夥伴計畫協議

      中文譯本僅供參酌。若中、英文版本間有任何歧異, 應以英文為準。
      Chinese translation is for reference only. If there is any inconsistency or ambiguity between the English version and the Chinese version, the English version shall prevail.

    • 參與「Dell Technologies 合作夥伴方案」(下稱「方案」),即表示提交通路合作夥伴申請或獲准加入本方案的公司或實體 (下稱「貴方」、「貴方的」或「合作夥伴」) 同意受本「Dell Technologies 合作夥伴方案協議」(下稱「協議」) 約束,其中包括一般條款、貴方獲授權參與本方案之任何及所有合作夥伴類型的合作夥伴特定條款、以及本協議中引用的文件、條款與條件 (皆有可能修改)。

       

      請列印一份此協議並留存。填寫合作夥伴申請並不意味著或代表貴方已獲准加入本方案。

       

      就本協議而言,「Dell」係指 Dell 實體;「Dell Technologies」係指 Dell、EMC 或這兩者 (如適用);「Dell 附屬公司」係指 Dell Inc. 的直接或間接子公司。

       

      一般條款

       

      1.              資格。在參與本方案的整個過程中,貴方必須 (a) 與 Dell Technologies 維持良好的信用往來記錄;(b)符合方案要求,包括自費完成所有必要的訓練;以及 (c) 遵守本協議。此外,貴方須始終 (d) 在合作夥伴入口網站 (如下文定義) 維護最新的公司簡介,包括貴方在「尋找合作夥伴」工具中列出的簡介,並提供員工的相關最新聯絡資訊;(e) 管理公司員工對合作夥伴入口網站的權限和存取權,確保每位使用者擁有適當的存取權限,包括及時撤銷調職或離職員工的存取權;以及 (f) 向 Dell Technologies 及時提供書面通知,告知可能會影響貴方參與本方案的任何變更。貴方須指定一位人員 (下稱「合作夥伴帳戶管理員」) 執行 (d) 到 (f) 子項所述的工作,及接收 Dell Technologies 根據本協議需發出的任何通知。貴方授權 Dell Technologies 在「尋找合作夥伴」工具中發佈及新增貴方的合作夥伴簡介和公司資訊,以便協助公眾搜尋 Dell Technologies 合作夥伴。

       

      2.              規管文件

       

      2.1           協議。除非 Dell Technologies 另有書面規定,否則本協議將規管貴方參與本方案的具體事宜,包括行銷與獎勵方案,以及貴方可加入的其他子方案。本協議取代貴方與 Dell Technologies 之間先前訂立的所有方案條款 (包括「EMC 經銷商行銷支援協議」、「Dell Partner Direct 條款與條件」,以及「Dell EMC 合作夥伴方案協議」)。

       

      2.2           購買。貴方直接向 Dell Technologies 購買硬體設備與軟體授權 (下稱「產品」) 以及支援、維護、專業服務與其他服務 (下稱「服務」) 時,應遵守適用的合作夥伴特定條款中提及的協議、條款與條件。除非貴方已獲得 Dell Technologies 明確書面授權,得直接透過 Dell Technologies 購買產品與服務,否則將只能透過「Dell Technologies 合作夥伴方案」授權的代理商 (下稱「代理商」) 購買產品與服務以供轉售之用。

       

      2.3           子方案條款。貴方同意,若貴方參與「Dell Technologies 合作夥伴方案」下的任何銷售或行銷計畫/方案,或從中獲益,則須遵守 Dell Technologies 針對該計畫/方案制定的條款與條件 (如有) (下稱「子方案條款」)。提供獎勵、回饋金、市場開發基金或其他財務利益的所有計畫或方案均須遵守「Dell Technologies 合作夥伴方案獎勵條款與條件」(請見此處) 以及該計畫或方案適用的商業規則 (如有)。

       

      3.              合作夥伴入口網站

       

      3.1           授權之授予。Dell Technologies 可能會向貴方提供或貴方可能收到 (a) 合作夥伴入口網站的存取權,包括與本方案相關的網站、平台、應用程式 (Web 或行動裝置)、工具與其他資源;以及 (b)「資訊」,包括機密資訊 (如下文定義)、「客戶資料」(如此處所載的「客戶資料條款」所定義) 以及「個人資訊」(如下文定義)。在本協議生效期間,Dell Technologies 授予貴方有限、非專屬、不可轉讓且不可轉授權之授權,允許貴方僅出於內部用途和以下目的存取及使用合作夥伴入口網站與資訊:(a) 行銷及交付產品與服務;(b) 基於支援客戶使用產品與服務的唯一目的開發合作夥伴增值服務;或 (c) 協助 Dell Technologies 銷售產品與服務。若貴方透過 Dell Technologies 網站存取或使用合作夥伴入口網站或資訊,則在使用合作夥伴入口網站與資訊時須完全遵守 (d) 本協議;(e) 合作夥伴入口網站或資訊可能附帶的任何其他條款與條件,例如點選同意或網頁瀏覽同意協議,或是表明其他條款適用於合作夥伴入口網站或資訊的聲明 (統稱為「附帶條款」);以及 (f)「網站使用條款」(請見此處)。貴方使用「尋找合作夥伴」工具時須遵守此處載列的條款與條件。貴方使用及管理客戶資料時須遵循此處載列的「客戶資料條款」,並受該等條款約束。若上述條款之間存在衝突,則優先順序為:「附帶條款」、「客戶資料條款」、本協議以及「網站使用條款」。一切資訊始終歸 Dell Technologies 所有。Dell Technologies 保留未明確授予貴方的所有權利。

       

      3.2           錯誤與可用性。對於收到傳輸資訊之前可能發生的任何傳輸錯誤或延遲,Dell Technologies 概不負責。合作夥伴入口網站使用的安全性程序僅用於傳輸驗證。唯有在 Dell Technologies 確實收到後,所有傳輸資訊才視同已被 Dell Technologies 成功接收。合作夥伴入口網站可能會在特定時段暫停服務,恕不另行通知;對於因該等服務暫停導致的任何損害或損失,Dell Technologies 概不負責。

       

      3.3           其他合作夥伴權益。Dell Technologies 可能將所蒐集的有關貴方業務的特定資訊提供給與 Dell Technologies 締結策略合作關係的公司,包括代表 Dell Technologies 開展行銷研究,或提供旨在使貴方或貴方客戶受益的產品或服務的公司。上述資訊將依據 Dell Technologies 與此類合作夥伴之間訂立的機密協議提供,並且可能會用於向貴方通知 Dell Technologies 認為貴方可能感興趣的產品、服務或方案。

       

      4.              資訊

       

      4.1           機密資訊。在本方案執行期間,貴方可以 (透過合作夥伴入口網站或其他方式) 存取或接觸一般不為大眾所知的任何材料、資料或資訊 (統稱為「機密資訊」),無論是書面、口頭、電子、基於網站還是其他形式,皆囊括在內。貴方必須在本協議終止後,使用至少與貴方保護自身機密資訊同等的注意義務 (不得低於合理程度) 嚴格保密所有機密資訊長達三 (3) 年。縱使本協議中有任何相反規定,貴方對 Dell Technologies 或 Dell 附屬公司的個人資訊與商業機密 (包括有關目前產品與服務的技術資訊以及有關未發佈產品與服務的所有資訊) 負有永久的保密義務。貴方只能與為了促進貴方與 Dell Technologies 之間的業務關係而有必要知曉機密資訊的員工分享機密資訊,且這些員工必須遵守至少與貴方在本協議項下的義務同樣嚴格的、有法律約束力的保密義務。若貴方員工違反本項規定,貴方應承擔全部責任。上述保密義務不適用於以下任何機密資訊:(a) 貴方可證明在從 Dell Technologies 收到之前即為貴方所持有的機密資訊;(b) 非因貴方或貴方員工的過失而現為或成為公開資訊的機密資訊;或 (c) 貴方從無保密義務的第三方合法取得的機密資訊。若政府機構或法院要求貴方披露任何機密資訊,則在法律許可的範圍內,貴方同意向 Dell Technologies 傳送合理的事前通知,以便 Dell Technologies 對披露行為提出異議或申請保護令。貴方確認,不當披露機密資訊可能導致無法彌補的損害, Dell Technologies 有權尋求衡平法救濟,包括禁制令和臨時禁制令,及普通法或衡平法提供的所有其他救濟。儘管貴方可能與 Dell Technologies 簽訂任何單獨的保密協議,但貴方授權並同意,Dell Technologies 與 Dell 附屬公司及其員工和約聘人員可能會基於銷售與行銷目的、任何與本方案相關或與貴方與 Dell Technologies 之間的關係相關之目的 (統稱為「目的」) 存取及使用有關貴方與 Dell Technologies 業務往來的資訊,以及貴方提供給 Dell Technologies 的有關本方案之資訊 (包括個人資訊),也可能會向相關代理商或經銷商、主管機構、貴方客戶或最終使用者披露上述資訊,以用於上述目的,或履行 Dell Technologies 對貴方及/或貴方客戶或最終使用者負有的義務。

       

      4.2           個人資訊。若貴方向 Dell Technologies 提供有關貴方員工、客戶或潛在客戶的任何個人資訊,即表示貴方已為 Dell Technologies 取得許可,可讓 Dell Technologies 接收個人資訊,及按照本協議的授權使用與披露個人資訊。本協議中,「個人資訊」係指單獨或結合任何其他資訊、與已識別身分或可識別身分的自然人相關的任何資訊或資料,或根據適用法律定義被視為個人資料的資料。

       

      5.              潛在客戶管理工具。Dell Technologies 可能會為貴方提供潛在客戶管理工具 (下稱「潛在客戶管理工具」),用於存取及管理有關貴方潛在客戶的資訊。「合作夥伴商機聯絡資料」一詞係指 (i) 並非由 Dell Technologies 提供,且 (ii) 貴方選擇在潛在客戶管理工具中記錄之任何聯絡人的姓名、電子郵件地址和電話號碼。除非事先取得貴方核准,或合作夥伴商機聯絡資料是 Dell Technologies 自其他來源獨立取得,否則 Dell Technologies 不會將該等資料用於直接銷售或行銷目的。貴方瞭解,在合作夥伴入口網站上註冊的交易可以自動連結至潛在客戶管理工具中的潛在客戶。貴方暸解並同意,一旦潛在客戶連結至已註冊的交易或客戶機會:(a) 與該客戶相關的潛在客戶資訊將顯示於交易註冊工具中;(b) 合作夥伴、代理商以及 Dell Technologies 通路與銷售人員皆可從交易註冊工具查看與客戶有關的所有合作夥伴潛在客戶聯絡人資料;(c) 交易註冊人可查看合作夥伴和代理商的聯絡人清單,並與其中一位或多位專員接洽,做為交易聯絡窗口;以及 (d) 各個合作夥伴和代理商聯絡人,以及所有 Dell Technologies 通路與銷售人員皆可檢視與該筆交易相關的所有聯絡人姓名和聯絡資訊。

       

      6.              管理

       

      6.1           在本協議生效期間及終止後的五 (5) 年內,貴方應保留與本協議及貴方在本協議項下活動有關的清晰、準確且完整的帳目、記錄與文件。保留期限過後,貴方應妥善處置所有記錄。若 Dell Technologies 提出要求,貴方須配合並協助 Dell Technologies 進行與以下各項有關的任何審計、審查或調查 (統稱為「審計」):(a) 本協議或貴方遵守法律的情況;(b) 貴方對產品與服務進行的行銷、銷售、經銷、授權或交付行為,無論產品與服務是來自 Dell Technologies 還是第三方;(c) Dell Technologies 已支付或應支付的任何回饋金、獎勵、減免或其他款項;(d) 標誌品牌準則的遵循情況,或 (e) 應支付給 Dell Technologies 的任何款項。對於審計程序,貴方須提供 Dell Technologies 合理要求的所有記錄、資訊和文件。Dell Technologies 有權進行現場審計,且貴方須向 Dell Technologies 及其員工和代表授予資訊、記錄、人員及客戶的合理存取權限 (包括客戶協議,以確認貴方是否遵守本協議),並允許上述對象在正常上班時間進入貴方場所或該等資訊和記錄所在的其他地點。不配合審計程序或未提供 Dell Technologies 要求的資訊或記錄,即視為嚴重違反本協議。Dell Technologies 將支付審計費用,但若 Dell Technologies 在貴方披露的資訊中查出比例達百分之五 (5%) 或以上的不符之處,貴方同意負擔所有合理費用。在接受某些大額採購單之前,Dell Technologies 可能會要求且貴方亦同意提供證據 (不包括具有保密性質的條款和價格),證明最終使用者客戶已就訂購的 Dell Technologies 產品和/或服務下達具約束力的最終採購單 (請注意,所需證據應取得 Dell Technologies 的核准,且不包括意向書、以未來某一事件作為條件的採購、代理商內部文件,或公開收購要約的授予)。

       

      6.2           Dell Technologies 得根據自身判斷,拒絕其認為不遵循本協議、方案或子方案條款的任何要求。若貴方向 Dell Technologies 或客戶提供了任何不正確、不完整或詐欺性要求或資訊,或參與了可能對 Dell Technologies 或其任何主管、董事或員工造成損害、窘迫或負面宣傳的活動,Dell Technologies 得立即暫停或終止任何報價、採購單、註冊或貴方參與本方案的資格,恕不事先通知。Dell Technologies 的記錄與系統在用於判斷貴方的合作夥伴資格、本方案與子方案的權益,以及執行本方案或子方案下的任何運算方面具有權威性,貴方不得推翻其最終結果。Dell Technologies 保有自行解釋本方案與子方案規則的權利。Dell Technologies 做出的所有決定皆為最終決定。

       

      7.              合作夥伴行為。第 6 節 (管理) 和第 7 節 (合作夥伴行為) 中的條款統稱為「法規遵循條款」。

       

      7.1           商業行為。貴方應確保始終以會對 Dell Technologies 的產品、服務以及商譽與聲譽產生積極影響的方式開展業務。在採購、行銷及銷售產品與服務的過程中,貴方應盡最大努力以合乎道德的方式開展業務,避免任何可能被認為具有欺騙性、誤導性或其他不適當性的商業做法。貴方不得在行銷或銷售材料中做出任何不實或誤導性陳述。在開展與本協議、本方案或貴方採購、行銷、銷售或配銷產品與服務相關的活動時,貴方應遵守貴方在 Dell Technologies《合作夥伴行為準則》下的義務 (目前位於此處) 並遵守法規遵循條款。

       

      7.2           反貪腐法。「反貪腐法」指在貴方開展業務或採購、行銷、銷售、配銷或交付產品或服務的司法管轄區內有效的反貪腐或反賄賂法,具體包括美國的《海外反貪腐法》。「反貪腐法」適用於貴方採購、行銷、銷售及配銷產品與服務的行為。貴方同意遵守「反貪腐法」。就本協議或訂購協議 (定義見下文適用的合作夥伴特定條款) 而言,貴方不得採取任何違反反貪腐法的行動,亦不得允許任何第三方採取此類行動,或採行任何違反反貪腐法的做法。貴方在此聲明並保證,貴方及貴方任何對本協議或訂購協議具決策權之董事、主管或員工皆不是政府官員,亦未曾被判犯有任何涉及賄賂、腐敗、詐欺或不誠實之罪行,且據貴方所知,以前及現在皆不是任何政府、行政或監管機構根據反貪腐法對任何違法行為或涉嫌違法行為展開之調查、質詢或執法程序的對象。貴方應 (a) 在貴方與 Dell Technologies 的整個交易過程中維持自身的反貪腐政策與程序,包括旨在確保貴方和貴方就產品、服務、本協議或本方案聘請的任何第三方遵守反貪腐法的適當程序;(b) 應要求向 Dell Technologies 提供此類政策與程序的副本;及 (c) 視情況監督和執行此類政策與程序。若 (1) Dell Technologies 有理由認為貴方已違反本項規定或 Dell Technologies《合作夥伴行為準則》,或認為可能會發生違反行為,或是 (2) 貴方拒絕提供 Dell Technologies 用以確認貴方是否遵守本項規定所要求的資訊,Dell Technologies可立即終止本協議或訂購協議,或暫停履行上述協議 (包括扣繳獎勵款項),且對貴方不承擔任何責任。若貴方在已支付獎勵的任何交易中違反了反貪腐法,Dell Technologies 已向貴方支付的任何獎勵皆會自動終止和取消,且貴方應立即將該獎勵退還給 Dell Technologies。

       

      7.3           海關、出口管制以及制裁法規遵循

       

      A.              Dell Technologies 接受任何產品或服務之任何訂單的前提取決於貴方是否遵守本條規定。若向最終使用者銷售產品與服務,貴方應要求最終使用者同意遵守至少與本 7.3 小節中所含條款同樣嚴格的條款。

       

      B.              貴方同意全權負責辦理與根據訂購協議或本協議提供的產品與服務相關的所有必要出口、再出口、國內轉讓、進口許可證、註冊和其他政府授權,並遵守相關要求。

       

      C.             貴方同意,關於 Dell Technologies 提供給貴方的產品與服務,以及貴方提供給 Dell Technologies 的任何商品或服務,在未事先獲得任何必要的許可或其他政府授權的情況下,貴方不得與位於或涉及任何美國或其他政府制裁或貿易禁運對象的或以其他方式被列入被禁止、制裁或出口管制對象名單 (包括但不限於美國政府透過美國財政部外國資產控制辦公室 (「OFAC」)、美國商務部工業安全局 (「BIS」)或美國國務院、歐盟或英國財政部不時施加、施行或強制執行的名單,統稱為「制裁」) 的任何國家或地區 (包括但不限於北韓、古巴、伊朗、敘利亞和克里米亞) 的任何個人、公司、組織或其他實體簽約或開展業務,亦不會以其他方式導致貴方或 Dell Technologies 違反制裁規定。

       

      D.             貴方或貴方的任何子公司或各自的任何董事、管理階層、主管、董事會 (監事會和管理層)、股東或員工皆不是任何制裁的對象或目標。

       

      E.              貴方擁有適當的控制措施和系統對所有客戶與其他第三方 (他們可能會協助貴方、從貴方獲得利益、為貴方提供商品或服務,或從貴方接收商品或服務) 的交易進行篩查;貴方全權負責進行此類篩查,並確保遵守與制裁相關的適用法律。

       

      F.              貴方制定了適當的程序來遵守美國和 Dell Technologies 業務所在其他司法管轄區的反抵制法律與法規的要求 (並確保依其及時報告)。

       

      G.             貴方已制定適當政策與程序,確保本協議或訂購協議中提供的產品與服務不會被出口、再出口、銷售、租賃或以其他方式轉讓給從事下列任何活動的最終使用者,亦不會被其使用:(i) 與大規模毀滅性武器有關的活動,包括與以下各項的設計、開發、生產或使用有關的任何活動:(A) 核子武器、材料或設施;(B) 飛彈或飛彈支援專案;或 (C) 化學或生物武器;(ii) 恐怖活動;(iii) 美國和其他適用的政府授權機構確定之國家/地區的某些政府擁有或控制的公司的軍事最終用途或與上述公司相關的軍事最終用途;(iv) 在北極、深水 (大於 500 英尺) 或俄羅斯頁岩地層或在俄羅斯公司、領土或 BIS 及/或 OFAC 確定的任何其他實體內、由其或與其合作進行的石油和天然氣勘探或開採。

       

      H.             除非法律或強制性的政府程序禁止,貴方同意透過商業上合理的方式向 Dell Technologies 告知貴方收到或知悉的與貴方向 Dell Technologies 提供的或 Dell Technologies 向貴方提供的產品和/或服務的制裁或貿易法規遵循相關的任何政府行動或訊息。

       

      I.                貴方提供並安裝在產品或服務上、與其一併出口或作為其組成部分使用的任何商品、軟體、技術、原始碼或目的碼皆可根據貴方取得的出口許可或許可例外規定進行出口、再出口或轉讓。

       

      J.              貴方有責任準確報告並提供適用海關、出口管制及制裁法律所要求的所有適用的出口許可、產品分類資訊、最終使用者和最終用途聲明,以及目的地管制聲明。

       

      K.              本 7.3 小節中的任何內容均不得解釋為 Dell Technologies 授權貴方以違反本協議規定的方式行銷或轉售產品與服務。

       

      L.              在本條款適用的範圍內,除非貴方已經獲得 Dell Technologies (銷售副總裁或更高層級) 的書面核准,同時已與 Dell Technologies 簽署工廠交貨附約並且遵守該附約規定,否則貴方無權根據工廠交貨條款向協議區域進口或從協議區域出口產品與服務。

       

      7.4           產品/服務特定條款。貴方暸解並同意,貴方在購買供轉售的產品與服務 (包括第三方品牌產品)(請見 www.dell.com/offeringspecificterms) 時,需遵守 www.dell.com/offeringspecificterms 所載的特定其他條款 (下稱「產品/服務特定條款」)。在銷售或提供任何此類產品時,貴方應通知並要求最終使用者 (同時要求貴方的經銷商 (如有) 通知並要求最終使用者) 同意適用的產品/服務特定條款;並且在收到 Dell Technologies 的要求後,貴方應提供相應的書面證據。

       

      8.              標誌與商標

       

      8.1           貴方同意,與 Dell Inc.、Dell 關聯公司或產品或服務相關的商標、服務商標、商號或公司名稱、產品和服務標識、網際網路網域/網際網路位址、標誌、圖案設計和其他符號及圖案 (下稱「Dell 商標」) 始終為 Dell Inc. 的財產。未經 Dell Inc. 事先書面許可,貴方不得註冊或使用包含任何 Dell 商標或是與任何 Dell 商標類似而易造成混淆的任何網域名稱、企業名稱、電子郵件地址、社交媒體使用者名稱或其他身分名稱或來源名稱,並且貴方應根據 Dell Inc. 的要求,自費將任何此類名稱轉讓給 Dell Inc.。貴方不得在自身的產品名稱、服務名稱或任何其他類似名稱中加入 Dell 商標。未經 Dell 事先書面許可,貴方不得在搜尋引擎廣告中使用 Dell 商標,無論是作為關鍵字或出現在搜尋引擎上的廣告中皆不例外,但若適用法律禁止,則此類使用限制將不適用。特此說明,在歐洲經濟區 (EEA)、瑞士、聖馬利諾、梵蒂岡、澳大利亞和日本,未經 Dell 事先書面許可,貴方也可進行關鍵字競價;但若貴方要求 Dell Technologies 資助關鍵字競價活動,Dell Technologies 可就此訂立其他條款與條件。貴方對 Dell 商標的使用應以 Dell Inc. 為唯一受益人。貴方確認,Dell Technologies 向貴方提供之產品或服務的影像與圖案設計版權歸 Dell Inc. 或 Dell 關聯公司所有或由其授權,並且貴方不得變更這些影像或圖案設計,亦不得在將此類影像和圖案設計提供給貴方的範圍之外使用它們。

       

      8.2           方案標誌貴方對本方案標誌的使用係由 Dell Technologies「合作夥伴標誌與商標使用條款」 (請見此處) 中的條款與條件決定,並且需確實遵守這些條款與條件。

       

      9.              免責聲明對於本方案,DELL TECHNOLOGIES 不作任何明示或默示的保證,並明確否認與本方案相關的所有保證和條件 (包括有關本方案或在本方案下提供的所有資訊、工具和其他資料),包括對適銷性、特定用途適用性或不侵權的任何默示保證,以及因法規、法律運作、交易或履約過程或行業慣例產生的任何保證。貴方瞭解,本方案不保證達成任何銷售額或產生利潤。所有 DELL TECHNOLOGIES 資訊均係依「現況」提供。

       

      10.           賠償在法律允許的最大範圍內,對於因貴方違反適用法律、法規遵循條款、第 4 節 (「資訊」) 或 Dell Technologies《合作夥伴行為準則》而引起的任何索賠、要求、訴因、債務或責任 (包括合理的律師費和法律費用、開支和訴訟費),貴方應向 Dell Technologies、Dell 關聯公司及其各自的繼承人和受讓人進行賠償、辯護並使其免受損害。

       

      11.           法律責任限制。貴方確認,貴方完全出於自願參與本方案,且 DELL TECHNOLOGIES 未要求將貴方參與本方案作為自 DELL TECHNOLOGIES 購買產品或服務的前提條件。

       

      11.1         對於任何衍生性、特殊性、懲罰性、信賴、懲戒性、隨附性或間接損失或損害,以及任何營業虧損、收入或利潤損失,或是資料或軟體遺失或損壞,DELL TECHNOLOGIES 概不負責。

       

      11.2         在所有情況下,DELL TECHNOLOGIES 對本方案、本協議或其終止所產生、由之引起或與之相關的全部索賠承擔的賠償責任總額不得超過 $500.00 美元。

       

      11.3         上述責任限制適用於所有損害索賠,不論是基於侵權、合約還是其他理論提出索賠要求,亦不論 DELL TECHNOLOGIES 對上述損害的可能性是否知情或應當知情。儘管本協議含有其他規定,本條制定之救濟措施均應適用,即使救濟措施喪失其基本目的亦然。

       

      12.           終止

       

      12.1         終止貴方可透過書面方式通知 Dell Technologies 以隨時退出本方案。出於以下原因,Dell Technologies 可在不事先書面通知的情況下,全部或部分暫停或終止貴方參與本方案:(a) 貴方違反本協議或與貴方參與本方案相關的任何其他協議,或 (b) Dell Technologies 判定貴方有損害本方案完整性的任何企圖。此外,Dell Technologies 可以自行決定,在提前十 (10) 天通知合作夥伴帳戶管理員或貴方提供的與貴方參與本方案相關的其他聯絡人後,針對所有參與者或僅針對貴方全部或部分終止本協議或本方案,而無需提供任何理由。

       

      12.2         終止的效力協議終止後,本協議授予貴方的授權和權利將完全終止,貴方應停止使用資訊和合作夥伴入口網站,並立即將貴方或貴方員工所持資訊的所有有形副本歸還給 Dell Technologies,所需費用自行負擔。本第 12 節 (終止) 中的任何規定均不限制 Dell Technologies 尋求其他法律救濟的權利,包括直接的法院或司法救濟。對於依性質在協議終止後仍具效力的所有規定,本協議終止後,這些規定應繼續有效。

       

      12.3         合作夥伴入口網站存取權限的終止Dell Technologies 有權自行終止或中止貴方或貴方任何員工對資訊或合作夥伴入口網站的存取權限。

       

      13.           其他

       

      13.1         轉讓未經 Dell Technologies 明確書面同意,貴方不得 (不論自願還是非自願) 不得轉讓或讓渡本協議或貴方在本方案或協議下的任何權利,亦不得將貴方的任何義務委託給任何第三方,無論是透過合併、整合、解散、法律運作還是任何其他方式,皆不例外。Dell Technologies 得撤銷違反前述規定之任何聲稱的轉讓、讓渡或委託。若 Dell Technologies 同意某項轉讓、讓渡或委託,本協議 (包括權利與義務) 將以貴方的權益繼承人 (透過合併、收購或其他方式) 和貴方准許的受讓人為受益人,並對其產生約束力。

       

      13.2         獨立訂約人貴方與 Dell Technologies 皆為獨立訂約人,無權約束彼此。本協議或貴方參與本方案皆不得視為建立合作關係、代理、合資企業、連鎖企業或其他類似安排。任何一方皆不得代表另一方作出任何陳述或保證。任何一方均不是,亦不得聲稱是另一方的法定代表人、加盟連鎖商、員工、代理人或代表。

       

      13.3         爭議解決作為提起任何訴訟的先決條件,貴方與 Dell Technologies 應嘗試透過與具有充分授權能夠解決爭議的人員協商,或透過雙方同意的調解人進行調解,而非透過訴訟方式,來解決因本方案或本協議引起、由其導致或與其相關的針對 Dell Technologies 或 Dell 關聯公司的任何索賠、糾紛或爭議 (下稱「爭議」)。任何協商或調解的存在或結果,皆應視為機密。儘管相關爭議的實質問題將根據本第 13 節 (其他) 予以解決,但任一方都有權向具司法管轄權的法院申請臨時限制令、臨時禁制令或其他衡平救濟,以維持現狀、防止發生無法彌補的損害、避免任何適用的時效期限到期,或保持相對於其他債權人的優勢地位。若雙方無法在向另一方傳送爭議通知的三十 (30) 天內 (或雙方同意的其他時間) 解決爭議,則可自由尋求普通法或衡平法提供的所有救濟。若出現任何爭議 (Dell Technologies 向貴方收取未繳款項以外的爭議),各方需自行承擔律師費和相關費用,且根據《Texas Civil Practices and Remedies Code》(德州民法實務與救濟法) 第 § 38.001 節規定,雙方明確放棄任何有關律師費的法定權利。

       

      13.4         不可抗力若因超出 Dell Technologies 合理控制範圍的情況而導致在任一期間延遲履行義務或無法履行義務,Dell Technologies 概不負責。

       

      13.5         準據法本協議以及因本方案或本協議引起、由其導致或與其相關的任何爭議皆依據貴方與 Dell Technologies 簽訂的最新通路合作夥伴採購協議中所載的法律予以解決,同時不考慮其法律衝突規定。《聯合國國際貨物買賣契約公約》並不適用。在法律許可的範圍內,除非雙方在單獨協議中另有約定,否則在發生任何爭議時,台灣台北地方法院將擁有專屬管轄權。Dell Technologies 及貴方皆無權加入或支持其他合作夥伴或客戶提出的索賠或針對其他合作夥伴或客戶提出的索賠,亦不得以代表人訴訟或集體訴訟的形式,或以私人檢察長的身分提起任何索賠。

       

      13.6         修改Dell Technologies 保留隨時修改本方案 (包括資格要求)、方案權益 (包括任何折扣、獎勵和定價) 以及本協議 (包括其中引用的所有文件、條款與條件) 的權利,恕不事先通知。貴方繼續參與本方案將構成貴方以具法律效力的方式接受這些修改,且是經考量後同意此類修改。

       

      13.7         可分割性若本協議的任何部分被宣告或認定為非法、無效或不可執行,則應將其作廢或在使其合法、有效和可執行的必要範圍內對該部分進行修改,同時在最大範圍內保留雙方的原始意圖。本協議的其餘部分仍然具有充分效力,不受影響。

       

      13.8         放棄權利Dell Technologies 未能執行本協議的任何條款不構成放棄未來執行該條款或本協議任何其他條款的權利。除非採用書面形式並由 Dell Technologies 授權代表簽署,否則對 Dell Technologies 不利的棄權均屬無效。

       

      13.9         引用未經 Dell Technologies 事先書面核准,貴方不得直接或間接發行或發佈以任何方式與本協議、貴方參與本方案或貴方與 Dell Technologies 的關係相關的任何書面宣傳、行銷資料、新聞稿或其他公告。貴方根據第 8.2 小節 (方案標誌) 的條款使用該節許可的方案標誌不需要事先取得 Dell Technologies 的書面核准。

       

      13.10      完整協議本協議 (包括一般條款、適用的合作夥伴特定條款以及本協議中引用的所有文件、條款與條件 (可能會進行修改)) 構成合作夥伴與 Dell Technologies 之間就本方案 (包括子方案、回饋金、獎勵及行銷方案) 達成的完整協議。合作夥伴明確放棄依賴任何未在本協議中體現的 Dell Technologies 聲明或陳述,或 Dell Technologies 先前的行為。

       

      13.11      標題、解釋和語言本協議中使用的節標題和小節標題僅為方便與引用而編寫,在解讀或解釋本協議時不應納入考量。本協議中提及的所有「節」和「小節」均應視為指代本協議的各節。「包括」一詞及其變型不應視為限制用語,而應視為其後緊接「但不限於」用語。雙方確認,Dell Technologies 與貴方均希望本協議及與之相關的其他文件 (包括所有聲明) 已按英文草擬且僅會以英文草擬。

       

      14.           「同意使用」電子文件按下「接受 Dell Technologies 合作夥伴方案協議 (APJ 版本)」按鈕,即表示貴方同意貴方與 Dell Technologies 之間在 Dell Technologies 合作夥伴方案下達成的任何及所有協議皆使用電子文件,包括但不限於「Dell Technologies 合作夥伴方案協議」、「Dell Technologies 合作夥伴方案獎勵條款與條件」(如適用),以及「MDF 條款與條件」(如適用)。對於 Dell Technologies 合作夥伴方案中,貴方按下「接受…」或「同意…」按鈕的所有電子文件,貴方同意受其約束。若貴方不同意貴方與 Dell Technologies 之間在 Dell Technologies 合作夥伴方案下達成的任何及所有協議皆使用電子文件,請勿點按「接受 Dell Technologies 合作夥伴方案協議 (APJ 版本)」按鈕。

       

      合作夥伴特定條款

       

      以下條款與條件 (下稱「合作夥伴特定條款」) 適用於本方案中的各個合作夥伴類型。只有與貴方獲授權參與本方案的合作夥伴類型相對應的合作夥伴特定條款才適用於貴方。

       

      1.              解決方案供應商類型適用的合作夥伴特定條款

       

      1.1           合作夥伴身分。如需查看有關貴方解決方案供應商身分的其他要求,請點按此處。不遵守本協議或訂購協議 (如第 1 節所定義) 的任何規定可能會導致終止本協議、訂購協議或貴方作為解決方案供應商的參與資格。

       

      1.2           間接購買。除非 Dell Technologies 以書面方式明確授權貴方直接向 Dell Technologies 購買產品與服務,否則貴方只能透過代理商購買產品與服務進行轉售。若貴方透過代理商購買產品與服務,則貴方同意任何現有經銷商協議、增值型經銷商協議,或是貴方與 Dell Technologies 簽署的、授權貴方購買 Dell 產品以進行轉售的任何基本類似的轉售協議 (下稱「經銷商協議」) 中的條款將適用於貴方,但定價、開票、付款、訂購、出貨、取消和退貨的最終條款將由貴方與代理商商定,並且經銷商銷售條款中與此類主題相對應的條款不適用於貴方和 Dell Technologies。

       

      1.3           直接購買貴方自 Dell Technologies 購買產品與服務進行轉售時應遵守以下協議:貴方的書面經銷商協議、增值型經銷商協議、通路合作夥伴經銷商協議,或是與 Dell Technologies 簽署的任何基本類似的轉售協議 (在上述協議明確適用於所購買的此類產品與服務的範圍內) (下稱「訂購協議」)。若訂購協議包含的條款不如法規遵循條款或本第 1 節全面,則該訂購協議由法規遵循條款和本第 1 節作為補充。不同訂購協議可能適用於不同的產品與服務。自 Dell Technologies 購買的產品只有在 Dell Technologies 合作夥伴方案「退貨政策」(請見此處) 允許的情況下方可退貨,且任何此類退貨須受該政策約束。

       

      1.4           交易註冊若貴方獲得參與交易註冊方案的許可,貴方在註冊時須遵守「交易註冊條款與準則 - APJ」(請見此處)。

       

      1.5           優先順序若有關貴方自 Dell Technologies 購買產品或服務或貴方銷售產品或服務的條款之間存在衝突,則優先順序為:(a) 聯邦補充條款 (如適用)、(b) 法規遵循條款、(c) 訂購協議、(d) 解決方案合作夥伴類型適用的合作夥伴特定條款以及 (e) 一般條款 (法規遵循條款除外)。若有關方案、資訊、獎勵、回饋金、定價 (均根據本方案規定) 或本協議之解釋的條款之間存在任何衝突,則優先順序為:(1) 法規遵循條款、(2) 解決方案合作夥伴類型適用的合作夥伴特定條款、(3) 一般條款 (法規遵循條款除外) 以及 (4) 訂購協議。

       

      2.              雲端服務提供商類型適用的合作夥伴特定條款

       

      2.1           訂購協議。若合作夥伴自 Dell Technologies 購買產品與服務,則此類購買受以下各項約束和管轄:(a) 貴方現有的服務提供者訂購協議、主要訂購協議、聯盟協議、策略聯盟框架協議或其他明確適用於所購買產品與服務類型的購買協議;若無此類協議,則為 (b) (統稱「訂購協議」)。若訂購協議包含的適用雲端服務提供商使用權或條款不如法規遵循條款全面,則該訂購協議分別由雲端服務提供商附加條款 (請見 https://www.dell.com/learn/us/en/uscorp1/terms-conditions/csp-rider-to-cts) 和法規遵循條款作為補充。

       

      2.2           轉售條款。若合作夥伴自 Dell Technologies 購買產品或服務進行轉售,則此類購買受以下各項約束和管轄:貴方現有的經銷商協議、增值型經銷商協議、通路合作夥伴經銷商協議,或是貴方與 Dell Technologies 簽署的、明確適用於此類產品與服務的任何基本類似的轉售協議 (下稱「轉售訂購協議」)。不同訂購協議可能適用於不同的產品與服務。

       

      2.3           報告。如要獲得 Dell Technologies 提供的權益,貴方應向 Dell Technologies 提供一份載明客戶、地點、合約期間和在此期間內所使用人力的銷售點報告 (POS),或在產生適用報價單時向 Dell Technologies 提供此類資訊。貴方應包含所有由 Dell Technologies 提供支援的合約 (透過 EMC、Dell 或 Dell Technologies 設備)。請於每月 15 日之前將貴方的 POS 報告提交至 EMCServiceProviderPOSReport@dell.com (或 Dell Technologies 指定的其他電子郵件地址)。若當月沒有任何活動,則提交空白的 POS 報告。

       

      3.              系統整合商類型適用的合作夥伴特定條款

       

      3.1           訂購協議若合作夥伴自 Dell Technologies 購買產品與服務,則此類購買受以下各項約束和管轄:現有的服務提供者訂購協議、主要訂購協議、聯盟協議、策略聯盟框架協議或其他明確適用於所購買產品與服務類型的購買協議 (下稱「訂購協議」)。

       

      3.2           轉售條款。若合作夥伴自 Dell Technologies 購買產品或服務進行轉售,則此類購買受以下各項約束和管轄:貴方現有的經銷商協議、增值型經銷商協議、聯盟協議,或是貴方與 Dell Technologies 簽署的、授權貴方購買此類產品與服務進行轉售的任何基本類似的協議 (下稱「轉售訂購協議」)。不同訂購協議可能適用於不同的產品與服務。

       

      4.              OEM 合作夥伴類型適用的合作夥伴特定條款

       

      4.1           OEM 合作夥伴」係指僅作為 OEM 客戶解決方案 (定義如下) 的一部分並在合作夥伴透過增加硬體、軟體或服務為產品增值之後 (下稱「OEM 活動」),向 OEM 客戶銷售或配銷產品的合作夥伴。「OEM 客戶」一詞係指原始設備製造商,其 (a) 將產品與 OEM 客戶的專有硬體、軟體或其他智慧財產權相結合,進而打造具備業界或工作特定功能的專用系統或解決方案 (下稱「OEM 客戶解決方案」),且 (b) 以 OEM 客戶的自有品牌銷售 OEM 客戶解決方案。

       

      4.2           合作夥伴身分貴方同意遵守 Dell Technologies 可能對 OEM 合作夥伴提出的其他要求。不遵守本協議或訂購協議 (如第 4 節所定義) 的任何規定可能會導致終止本協議、訂購協議或貴方作為 OEM 合作夥伴的參與資格。

       

      4.3           訂購協議貴方自 Dell Technologies 購買產品或服務以供轉售給 OEM 客戶時,應遵守貴方與 Dell Technologies 簽署的、明確適用於購買供轉售給 OEM 客戶的此類產品和服務以及針對 OEM 客戶開展的 OEM 活動之「OEM 合作夥伴經銷商協議」(或涵蓋 OEM 活動的基本類似的 OEM 合作夥伴轉售協議) (下稱「訂購協議」)。若貴方與 Dell Technologies 之間未訂立明確適用於產品或服務的訂購協議,則貴方必須與 Dell Technologies 簽署訂購協議,方可購買此類產品與服務以供轉售給 OEM 客戶。若訂購協議包含的條款不如法規遵循條款或本第 4 節全面,則該訂購協議分別由法規遵循條款和本第 4 節作為補充。自 Dell Technologies 購買的產品只有在 Dell Technologies 合作夥伴方案「退貨政策」(請見此處) 允許的情況下方可退貨,且任何此類退貨須受該政策約束。

       

      4.4           交易註冊若貴方獲得參與交易註冊方案的許可,貴方在註冊時須遵守「交易註冊條款與準則 - APJ」(請見此處)。

       

      4.5           法規遵循。貴方聲明,貴方擁有並同意維持適當的控制措施和系統,以對所有第三方 (他們可能會協助貴方、從貴方獲得利益、為貴方提供商品或服務,或從貴方接收商品或服務) 的交易進行篩查;貴方全權負責進行此類篩查,並確保遵守適用法律及法規遵循條款。對於貴方與任何第三方簽訂或維持的直接或間接向最終使用者轉售或配銷產品或服務的每份協議,貴方應將與法規遵循條款同樣全面的條款納入與此類第三方簽訂的書面協議中,同時要求此類第三方確認並同意 Dell Technologies 為該協議的第三方受益人,且 Dell Technologies 得直接或透過貴方對此類第三方強制執行法規遵循條款。

       

      4.6           優先順序若有關貴方自 Dell Technologies 購買產品或服務或貴方銷售產品或服務的條款之間存在衝突,則優先順序為:(a) 聯邦 OEM 訂購協議 (如適用)、(b) 法規遵循條款、(c) 訂購協議、(d) OEM 合作夥伴類型適用的合作夥伴特定條款以及 (e) 一般條款 (法規遵循條款除外)。若有關方案、資訊、獎勵、回饋金、定價 (均根據本方案規定) 或本協議之解釋的條款之間存在任何衝突,則優先順序為:(1) 聯邦 OEM 訂購協議 (如適用)、(2) 法規遵循條款、(3) OEM 合作夥伴類型適用的合作夥伴特定條款、(4) 一般條款 (法規遵循條款除外) 以及 (5) 訂購協議。

       

      5.              代理商類型適用的合作夥伴特定條款

       

      5.1           合作夥伴身分不遵守本協議的任何規定可能會導致終止本協議、訂購協議 (如下文第 5.2 小節所定義) 或貴方作為代理商的參與資格。

       

      5.2           訂購協議就本第 5 節而言,「訂購協議」係指代理商協議、通路合作夥伴代理商協議,或是貴方與 Dell Technologies 簽署的、授權貴方自 Dell Technologies 購買產品與服務以供轉售給特定地理區域內之經銷商的任何基本類似的經銷協議。若訂購協議包含的條款不如法規遵循條款或本第 5 節全面,則該訂購協議由法規遵循條款和本第 5 節作為補充。若貴方與 Dell Technologies 之間未訂立明確適用於貴方希望購買的產品或服務或適用於貴方經銷商或最終使用者 (定義見下文) 所在地理區域的訂購協議,則貴方必須與 Dell Technologies 簽訂訂購協議,方可購買此類產品與服務以供轉售給該經銷商或最終使用者。

       

      5.3           允許的範圍。

       

      A.              一般規定。「最終使用者」係指購買或以其他方式獲得產品與服務以供內部最終使用 (而非用於轉售、配銷或轉授權給他人) 的任何實體。在本協議和訂購協議的約束下以及貴方遵守這些協議的前提下,貴方可以將某些產品與服務轉售給經銷商,供此類經銷商銷售給最終使用者。貴方只能將產品與服務銷售給訂購協議中指定的地理區域內的經銷商。貴方理解,並非能根據訂購協議購買所有產品與服務以供轉售。貴方有資格購買並獲准銷售和配銷的產品與服務清單會在訂購協議中列明,或會在貴方向 Dell Technologies 銷售代表提出要求後提供給貴方。Dell Technologies 保留隨時更新此產品與服務清單的權利。除非訂購協議或本協議以及適用於軟體的授權合約 (對於軟體而言) 中明確許可,否則貴方不得行銷、轉售或使用產品或服務。

       

      B.              限制。儘管有第 5.3(A) 小節的相關規定,貴方仍不得直接或間接將產品或服務行銷或轉售給 (a) 任何消費者、代理商、第三方銷售代理商或再製造商;以及 (b) 透過零售店面 (線上或線下)、網路商店或拍賣型網站開展行銷或轉售活動,除非 Dell Technologies 以書面形式明確授予貴方這些權利。貴方不得將產品或服務行銷或轉售給以下任何經銷商:(1) 不在貴方訂購協議中指定的地理區域內的任何經銷商,或 (2) 貴方有理由知曉其意圖將產品或服務轉售給貴方訂購協議中指定的地理區域之外的最終使用者的任何經銷商。Dell Technologies 不希望貴方將產品或服務銷售給特定經銷商 (下稱「保留的經銷商」),並會以書面形式將此經銷商清單告知貴方;收到通知後,貴方便不得將產品或服務銷售給此類保留的經銷商或應停止該等銷售活動,同時 Dell Technologies 有權自行修改該清單。Dell Technologies 不希望貴方將產品或服務轉售給特定最終使用者 (下稱「保留的最終使用者」),並會以書面形式將此最終使用者清單告知貴方;貴方不得將產品或服務銷售給貴方有理由知曉意圖將產品或服務轉售給保留的最終使用者的任何經銷商,或應停止該等銷售活動,同時 Dell Technologies有權自行修改該清單。自 Dell Technologies 發佈「保留的經銷商」清單或「保留的最終使用者」清單之日起,貴方將有十五 (15) 天緩衝期,之後便須遵守此類清單。

       

      5.4           經銷商法規遵循貴方應確保貴方就轉售或配銷產品或服務而與任何一方簽訂或維持的每份協議皆應:(a) 與任何現有的經銷商協議、增值型經銷商協議,或是貴方與 Dell Technologies 簽署的、授權貴方購買 Dell 產品以進行轉售的任何基本類似的轉售協議以及法規遵循條款相同或相似;(b) 使貴方經銷商有義務將經銷商銷售條款中規定的條款傳遞給最終使用者;以及 (c) 使貴方經銷商有義務確認並同意 (並要求最終使用者同意),Dell Technologies 是經銷商與最終使用者之間所訂協議的第三方受益人,且 Dell Technologies 有權直接或透過經銷商向最終使用者強制傳遞條款。

       

      5.5           交易註冊與資助函若貴方獲得參與交易註冊方案的許可,貴方在註冊時須遵守「交易註冊條款與準則 - APJ」(請見此處)。此外,貴方同意遵守 Dell Technologies 透過合作夥伴入口網站或其他方式以書面形式提供給貴方的代理商資助函協議中所載的所有條款與條件。

       

      5.6           優先順序若有關貴方自 Dell Technologies 購買產品和服務或貴方銷售產品和服務的條款之間存在衝突,則優先順序為:(a) 法規遵循條款、(b) 訂購協議、(c) 代理商類型適用的合作夥伴特定條款以及 (d) 一般條款 (法規遵循條款除外)。若有關方案、資訊、獎勵、回饋金、定價 (均根據本方案規定) 或本協議之解釋的條款之間存在任何衝突,則優先順序為:(1) 法規遵循條款、(2) 代理商資助函、(3) 代理商類型適用的合作夥伴特定條款、(4) 一般條款 (法規遵循條款除外) 以及 (5) 訂購協議。

       

      (修訂版 01202019)