PowerMax is the industry’s leading high-end storage platform. Designed for performance, scale, and high availability, PowerMax is designed to consolidate block, file, and mainframe storage. Henceforth, Optimize for Infrastructure is an essential service offering that can unleash the full potential of the PowerMax. Optimize Technical Account Managers not only boost efficiency but also prioritise their customers’ success and satisfaction. Our team of expert advisors provide valuable insights and carry out crucial tasks that only a trusted partner can deliver.
In this article, we’ll delve into five ways that Optimize TAMs can revolutionise the process of fine-tuning and optimising a PowerMax, enabling it to surpass its design limitations and deliver exceptional performance without compromising. Optimize TAMs approach to performance analysis utilises AI and Machine Learning anomaly detection, while following an iterative process of monitoring, identifying, resolving, and monitoring again, recognising that it is an ongoing process.
Proactive Advisory:
Our Optimize TAMs engagement with customer proactively to understand their technical needs and provide guidance and recommendations for maximising the value of PowerMax. So, if anything looks out of place or shows potential risks, Optimize TAMs inform the PowerMax system admins and start investigating together. It is the TAM’s responsibility to make sure any action plan or course correction recommended by Support Team is aligned with the configuration in place and respects the Dell compatibility matrix. Optimize TAMs capabilities to proactively predict, detect and resolve storage issues are essential for every organisation to be data-driven. Using the actionable reports provided, customers can make better and informed decisions.
Configuration best practices:
Providing technical recommendations and expertise to orchestrate additional features for PowerMax array including data reduction, embedded Network-Attached Storage (eNAS), D@RE, PowerPath, embedded VASA (eVASA) and PowerProtect Storage Direct, Optimize TAMs team up with their customer IT admins to unlock these features to extend the PowerMax high availability. Optimize TAMs help customers with performance gagues that need continuous improvement such as driving configuration assessments, Raid protection types, recommending DRR strategy and Tiering strategies.
Optimize for Infrastructure for PowerMax provides comprehensive detailed evaluations and analysis for IT Admins to help them identify which resources are unused, what can be done to prevent issues, where can new storage be allocated, scaling up and scaling out, and most importantly, assessing and verifying the level of compliance with high availability standards and redundancy measures in the customers’ IT environment.
Unlock full power:
Unlock your organisation’s full power by leveraging CloudIQ and other available tools to identify potential vulnerabilities before they impact your environment. Using its advanced analytics, Optimize TAMs answer frequently asked questions administrators have. To understand and use PowerMax to its fullest potential, Optimize TAMs interpret Proactive Health Scores, Performance Impact and Anomaly Detection by Tuning the environment to avoid wasted storage and predict future storage allocation needs. Optimize TAMs use the most advanced equation of storage capacity and IO capacity to implement optimisations, ensuring the longevity of PowerMax systems by improving its capacity Management and its various aspects like cache hit ratio, tiering and workload verses service level requirements.
There are many factors that influence the speed of data access. Data transfers through user applications, databases, volume managers, operating systems, server hardware, and finally to storage systems. Any of these components can create inefficiencies and bottlenecks which reduce performance.
The figure (1) roughly approximates the relative probability of impact on performance. The elements toward the top of the pyramid are more likely to contribute to performance problems, so it makes sense to look out for changes and warnings at the top before looking at the components near the bottom of the pyramid.
Figure 1: The performance hierarchy
Full team access:
Optimize TAMs collaborate with internal teams such as engineering, support, and professional services to ensure customer issues are resolved effectively and efficiently. Optimize TAMs provide our customers with valuable intelligent insights and enhanced visibility through transparent, inclusive, and results-oriented reporting. This approach allows our customers to stay informed and track progress towards a fully tuned with optimal performance. Optimize TAMs can provide actionable interpretation of PowerMax SG compliance levels daily, weekly, and monthly by monitoring of Read and Write ratio, Workload skews, utilisation, queuing, Response Time, cache memory hits and disk activities and Data reduction rates. TAMs constantly assess system patterns and flag historical trends of compliance KPIs which are vital to remain proactive and avoid the unexpected.
Always plan ahead:
In addition to staying abreast of the latest PowerMax product features, functions, and industry trends, Optimize for infrastructure can play a valuable role in managing the customer experience. This involves aligning customer expectations with Dell’s patch release calendar and ensuring that customers have access to a healthy target code that meets their needs. Infrastructure tuning is all about identifying signs of bottlenecks in systems so they can be eliminated, which is why monitoring and analysis should be continuous process. When bottlenecks occur, this means that one or more components are overused and new work queues up and waits before being processed. By understanding these trends, customers can strategically plan change requests, upgrades plans, scaleup/refresh projects without interruptions and unplanned downtimes.
In conclusion, PowerMax storage arrays are engineered to prioritise performance, but the task of monitoring and enhancing it requires significant expertise and resources. Although storage array analysis may seem like a minor aspect of performance optimisation, the array is a multifaceted component that necessitates proactive management. Our customers value having a trusted advisor who is highly trained, committed, engaged, and continuously monitors and analyses their infrastructure, providing support throughout their journey. If you would like to explore this service further, we invite you to visit us here (Optimize your Infrastructure | Dell USA)
