CloudIQ is a cloud-native application that provides for simple monitoring and troubleshooting of your Dell Technologies products. Besides storage, HCI and Connectrix Switch environments, CloudIQ also supports a broad range of Dell Technologies products, including servers, data protection, and networking – plus Dell Technologies APEX Data Storage Services.
CloudIQ leverages machine learning to proactively monitor and measure the overall health of DT products through intelligent, comprehensive, and predictive analytics.
CloudIQ is available at no additional charge for products with a valid contract and is hosted on Dell infrastructure.
CloudIQ provides our customers with an independent, secure portal that ensures that they will only be able to see their own environment based on the customer’s site access as defined in Dell Service Center.
Our customers are keen on this application particularly due to the impact that it has on their environment and on their IT Staff.
By taking advantage of the Proactive Health Scores, Performance Impact Analysis & Anomaly Detection, and Workload Contention Identification the IT Staff can reduce the time it takes to identify any potential vulnerabilities before they impact the environment. Moreover, they can plan and use resources more efficiently by generating reports and information in real time to provide the recommendations needed to take immediate action.
I advise my customers to get the app as part of the intel of their environment. It is a key part to keeping up to date on their infrastructure with great details that can help them in a digital world.
Let me show in detail how we can help customers by outlining the key values of CloudIQ.
- Improve Productivity – helps users improve productivity of their IT resources, staffing and equipment, by providing a single pane-of-glass view of their environment that extends views into virtual infrastructure. with our VMware integration, Trusted Advisor access for added oversight, and immediate time- to-value with easy access.
- Reduce Risk – makes daily storage administration tasks easier by helping customers identify potential vulnerabilities before they impact their environment. Leveraging a suite of advanced analytics CloudIQ helps answer key questions Storage Administrators deal with regularly, using features such as: Proactive Health Scores, Performance Impact Analysis & Anomaly Detection, and Workload Contention Identification.
- Plan Ahead – helps customers stay ahead of business needs with Short-term Capacity Full Prediction and Capacity Anomaly Detection, as well as Longer-term Capacity Forecasting which leverages subject-matter expertise to identify potential risks before they impact the environment and machine learning to pinpoint deviations for faster resolution.
CloudIQ makes it faster and easier to analyze and identify storage issues accurately and intelligently, by delivering:
- Centralised monitoring of performance, capacity, system components, configuration, and data protection. CloudIQ also provides details about Converged and Storage Systems, Storage Pools, Block and File Storage Objects, Connectrix switches and VMware environments.
- Predictive Analytics that enable intelligent planning and optimization of capacity and performance utilisation.
- Proactive Health Scores for monitored storage systems and SAN switches. CloudIQ identifies potential issues in the storage environment and offers practical recommendations based on best practices and risk management.
CloudIQ is available for most of the DT Portfolio. It is available online and for mobile use (iPhone & Android) which I highly recommend as it can be accessed anywhere/ anytime to check on the customer environment!
As a Service Account Manager who has been added to ClousdIQ as the trusted advisor, this app is key to helping my customers get great visibility to their products and allows me to advise and offer recommendations.
Test this application now and learn how can maximise your experience on your DT products using CloudIQ Simulator.
