• Deliver a personalized employee experience

      Workforce Persona services will help you put your employees first by providing the right devices, apps, and data to the workforce. 

      Identifying employee device, app and data needs allows them to be segmented into clearly defined groups, or personas. This makes it easy to tailor and market services to your workforce, delivering the right combination of technology and IT support to maximize productivity.

    • Key Benefits

      • Improve worker experiences using the right technology for the way they work
      • Align services to support the modern workplace and unique workstyles
      • Simplify consumption of IT resources


    • Workforce Persona Services

    • Additional Resources


      Improve Worker Experiences

      Improve worker experiences and balance costs by moving to a persona-based operating model


      Improve Workforce Experiences

      Three strategies to transform employee productivity assessed through total economic impact


      Implementing a remote workforce

      Empower your employees to work from home


      Workforce Transformation Foundation

      Workforce Success – It’s Not Just About the Technology


      Attract and retain talent

      From Break Fix to Workforce Transformation: IT’s New Strategic Role in Keeping Talent Happy


      Modern Workforce Planning

      Planning for Modern, Personalized Worker Experiences – How Good Is Your Plan?

    • Related offerings to help with your Workforce Persona Journey


      Services for Unified Service Portal

      We offer services that can help you modernize the face of IT service catalogs with a consumer-grade, self-service storefront for consuming and managing IT services.

      • Enable workers to consume IT services with a retail-like experience
      • Align offerings to business need rather than IT capabilities
      • Deliver a role-based, transparent and personalized worker experience

      Unified Workspace

      Deploy, secure, manage and support your devices from the cloud.

      • Modernize IT management
      • Improve workforce experiences
      • Save with PC Management

      Deployment Services & Technologies

      Bring new systems and technologies online as quickly as possible – with confidence.

      • Rely on our highly skilled engineers and approved partners to deploy the latest technology
      • Take advantage of reference architectures and best practices that are integrated into our planning and processes
      • Accelerate your transformation from edge to core, with smart planning, bulletproof data migration and high-performance reliability

      Virtual Desktop Infrastructure

      Empower your users to work anytime anywhere with virtual desktops and applications.

      • Key workforce transformation enabler
      • High-quality end user experience
      • Streamline IT operations and cost management