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    Innovate with Services: Recommendations for IT Leaders from Industry Experts

    • Study from Forrester Consulting Reveals IT Services Providers' Role in Strategic Collaboration

      Dell Technologies commissioned Forrester Consulting to evaluate the changing role of IT services providers and value of IT services. Study results showed that as organizations evolve and shift to new digital business models, IT leaders are looking more to IT services providers to help them get the most from their technology so they can stay relevant and competitive. ​​Explore study results below.


    • IT Leaders Tap into Services for a Strategic Edge

      A recent study from Forrester Consulting, commissioned by Dell Technologies, reveals strategic partnerships with IT services providers are increasingly critical to leaders driving better customer experience (CX) and achieving desired business outcomes. Doug Schmitt, President, Dell Technologies Services, discusses the study results and how modernized services are accelerating our customers’ digital journey. We can help IT decision makers (ITDMs) navigate change and achieve desired outcomes across their IT environment.​

    • Dell Technologies blog post offers perspective and customer examples

      Dell Technologies blog post offers perspective and customer examples


    • Study from Forrester Consulting Shows Value of Leveraging Outside Expertise

      This Spotlight Report from Forrester Consulting discusses how uncertain times and the rapidly evolving technology landscape has exposed the critical need for the specialized expertise third-party IT services can provide.

    • 74%

      of ITDMS agree they cannot meet their organization's demand for IT expertise with internal resources only.​*

    • 71%

      of ITDMS agree help from IT service providers reduces risk in the deployment of new technologies.​*

    • 54%

      said they are working with IT services providers to enhance their strategic-level planning.*

    • 45%

      of ITDMS are looking for looking for technology solutions that can be delivered via flexible consumption and/or as-a-Service models during times of change.*

    • A Spotlight on IT Services Providers: view of desktop

      A Spotlight on IT Services Providers. Read the Forrester Consulting report including key recommendations for IT leaders who are ready to tap into services to gain a strategic edge.


    • Want to Learn More From the Global Study?

      Schedule a briefing to learn more about how IT decision makers are utilizing outside expertise to meet critical business objectives. ​


    • Accelerate Your Digital Journey

      Dell Technologies Services will partner with you on your digital journey, collaborating on IT solutions that give you an advantage today and prepare ​you for what’s ahead. 

      Navigate uncertainty with confidence​
      Accelerate digital adoption​
      Achieve new heights by turning technology into business advantage