Currently using an IT Service Management (ITSM) solution? Now you can use your existing ITSM platform to purchase directly from Dell Technologies. With Dell API technology our Premier experts can help integrate your existing ITSM with Dell at no cost. We'll get you up and running, enabling authorized employees across your organization to buy the technologies they need more efficiently—while adhering to your corporate procurement policies.
1. Team Member logs into IT request portal and sees pre-approved product
bundles (including software and peripherals)
2. Team Member selects items and creates Order Request
3. Order Request flows through custom approval process
4. Purchase Order generated and submitted to Dell Order Management System
5. Device ships from the Configuration Center and Team Member receives device