• In-depth analysis and strategic guidance: It’s like a personal coach for your storage system.


      Through ongoing analysis and personalized guidance, Optimize for Storage helps keep your Dell EMC Unity and SC Series systems optimized and configured for year-round peak performance. Get highly skilled expertise from a designated Dell EMC storage expert who proactively monitors storage health and identifies areas for improvement. We’ll take care of the details so you can take care of your business.

    • Key Benefits


      • Maximizes storage performance and operational efficiencies 
      • Reduces risk of data loss, downtime or business delays 
      • Saves you time and resources in managing your storage environment 
      • Delivers accelerated returns on your storage investment


      Even top performers need data storage optimization guidance

      Serving as coach and a trusted advisor, a designated Dell EMC storage expert provides ongoing personalized guidance and actionable next steps, resulting in significantly less risk of data loss, downtime or business delays. It’s an added level of expertise that keeps your storage systems performing at their best.

    • The Dell EMC Optimize service helps us sleep at night because we know we have a constant set of eyes monitoring our storage. They are very quick to alert us to potential issues and assist in resolving anything that comes up. The monthly review call is also a huge benefit because it helps us stay in touch with what is going on under-the-hood when things get busy.

      Tom Torebka, Network Manager, Glens Falls National Bank and Trust Company

      Valuable resources, insights and information


      Support Services for Dell EMC Storage Solutions

      Learn how to get the most out of your storage systems with the support expertise Dell EMC is known for across the globe.


      ProSupport Enterprise Suite

      Comprehensive support for complex IT environments.



      Simplify your online support experience with near real-time data visualizations of service activities and actionable insights.



      Power your support experience with automated proactive and predictive support technology.


      Secure Remote Services

      Discover how Dell EMC’s secure data-driven technologies help avoid and resolve issues faster.


      Future-Proof Storage Loyalty Program

      Gain additional peace of mind with guaranteed satisfaction and investment protection for the future. 


      ProSupport Enterprise Suite

      The more you depend on technology, the more you need the right support.


      Dell EMC Unity

      Flexible unified storage with hybrid cloud delivers the ultimate in simplicity and value.


      Dell EMC SC Series Storage

      Intelligent All-Flash and hybrid storage solutions offer transformational performance.



      Easily monitor, analyze, and troubleshoot your storage environment from anywhere. 

      1. Based on internal analysis of technical support incidents from August 2017 to May 2018 for SC Series comparing the percentage of Data Unavailable / Data Loss cases in systems with Optimize for Storage vs. systems without it. Actual results may vary.
      2. Based on internal analysis of service tags from July 2009 to October 2018 for SC Series comparing the percentage of Severity 1 cases in systems with Optimize for Storage vs. systems without it. Actual results may vary.