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Get Tech Support & IT Help

Identify your device to resolve technical issues yourself or contact tech support for more help.

 Chat with Sales

Chat with Sales

Get online help from a sales expert.

Check Your Orders

Check Your Orders

View order status, invoices,
and contact support.

Request a Sales Callback

Request a Sales Callback

Fill out our form and
we’ll call.

Help Making a Purchase

International Support

Traveling out of country? Find support here.

Chat with Us Online

Get online help from a sales expert.

Buy on WhatsApp

Message directly one of our sales experts or find the perfect product with the help of our virtual assistant. Just scan the QR code or click below.

Enterprise Accounts

Sign in to manage your enterprise account and assets.

Shop Dell Premier

Shop from a tailored and customisable site.

Find a Partner

Locate an Authorised Partner near you.

Shop Dell Outlet

New shop for used and refurbished Dell equipment.

Explore APEX


Learn more about our cloud
experiences delivered as-a-Service.

Community and Corporate information

Visit the Dell Community

Browse product forums, FAQs,
and announcements.

Learn More About Us

Check out our newsroom, investor relations,
social impact plan, and recycling solutions.

View Our Legal Terms

Find terms of sales, warranty info,
and return policies.

Rewards and Partner Programs

Learn More About Partners

Find or become a Dell Technologies Partner.

Discover Dell Rewards

Find our rewards details, FAQ page, and more.

Need more help?

We want you to love your product or you can return it within 14 days.*

*Subject to terms and conditions of Dell's Return Policy.
 
It is as easy as:
Step 1: Go to online Dell.com.my/orders and enter your order.

Step 2: Select “Return Items” link and verify your identity.
 
Step 3: View the order details and select the product(s) you would like to return. For the product(s) you can return online, you will need to select the reason for the return.
 
Step 4: You will receive an email confirmation with your return details once you have submitted the return authorization in Dell.com.my/orders within the applicable return period.
 
If you need further assistance, you can always contact our Customer Support from the Action Menu by entering your order number in Dell.com.my/orders.

We believe in creating inclusive, equitable digital experiences that are accessible for everyone.

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Where to find us

Call with a sales tech advisor:
Call: 1800-88-2888

Hours of Operation:

Chat with Sales
Home : Monday to Friday, 9am to 6pm
Business : Monday to Friday, 9am to 6pm

Call Sales
Home : Monday to Friday, 9am to 6pm
Business : Monday to Friday, 9am to 6pm

Chat with Sales on WhatsApp
Monday to Friday, 9am to 6pm