Building digital skills in Africa

The shortage of IT skills remains one of the biggest challenges in Morocco, Kenya and South Africa. According to the World Bank, more than 230 million jobs will require digital skills in Africa by 2030.

Governments across Emerging Africa countries – including Morocco, Nigeria, Kenya, Algeria, Tunisia, Ethiopia and Ghana – play a crucial role in supporting and accelerating the continent’s tech industry. Through strong infrastructure development, skills development initiatives and innovation projects, these governments create an environment conducive to digital transformation.

Reports indicate that the ICT sector in Morocco will eventually be able to generate 5% to 6% of national GDP. The government’s tasks include bridging the digital divide between urban and rural areas and promoting the digitalisation of business processes. Each year, computer science students who are trained by government, educational institutions and multinational corporations help accelerate the adoption of automation, data-driven technologies, modern software development and AI.

Collaborating for digital transformation
Morocco’s ambitious Maroc Digital Strategy 2025 frames digitalisation as a strategic lever for development. By collaborating with our customers and partners in Morocco, Dell Technologies accelerates digital transformation programmes that are aligned with this strategy.

For example, Dell Technologies runs several Environmental, Social and Governance (ESG) programmes in Emerging Africa. These include an ICT Innovation Hub in partnership with Camara Education, a non-profit company that provides access to education across underserved communities and Solar Labs in Kenya and Morocco in partnership with Computer Aid.

In collaboration with The University of Cambridge and Cambridge Research Computing, Dell has also engineered a supercomputing infrastructure for Mohammed VI Polytechnic University in Morocco. This infrastructure allows scientists across Africa to work with very large data volumes and conduct research that can improve quality of life and nutrition for millions.

Developing top local talent
The Dell Technologies Morocco Centre of Excellence (CoE) finds the value in the country’s abundant and multi-lingual talent supply, competitive cost, government support, agility, innovation, continuous process enhancements and quality, scalable infrastructure. The CoE has mobilised several engineers to serve in 35 different markets across the Middle East, Africa, Europe, America and Asia. It operates in more than 14 languages, taking advantage of the unique opportunities offered by Morocco as a leading African hub for technological innovation and services.

At the CoE, we co-locate top talent from various disciplines across engineering, services and IT. We see tremendous opportunities for these cross-functional groups to innovate and solve complex problems for our customers and our company.

The CoE also leads several initiatives aimed at bridging the digital divide in Morocco, with training programmes aimed at developing the skills of young people through partnerships initiated with academic institutions that give young talents the opportunity to be part of the workforce of the future.

In addition, the CoE builds on Dell Technologies Morocco’s standing as the number one provider in the segment for Commercial Clients Solutions as rated by IDC’s Quarterly Server Tracker for Q4 2023, holding 44.5% of the Commercial Client Vendor Unit Share. The Tracker also positions Dell Technologies Morocco as the number one storage, server and PC vendor in the country, with 51.4% External Storage Revenue Share, 50.3% X86 Server Vendor Revenue Share and 44.5% PC Vendor Revenue Share.

Advancing the digital future
At Dell Technologies Morocco, the team consists of a diverse conglomerate of technology talent who meet the growing international demands for ICT solutions and services. Armed with critical thinking and advanced analytical skills, this workforce advocates for positive change in business models and technological processes.

From my conversations with our customers across the region, there’s one common theme I hear: the time for slow and steady growth is gone. Now is the time when CEOs and CIOs want to take bold steps and become technology enabled, digital enterprises of the future. This will allow them to capture new sources of revenue and react to rapidly changing market conditions in a more agile and flexible manner.

The good news is that it’s entirely possible, provided companies move forward quickly to overcome barriers to digital transformation.

About the Author: Nawfal Saoud