Empêchez les problèmes matériels de se transformer en incidents coûteux.
Dites au revoir aux routines manuelles et aux temps d'arrêt. SupportAssist accélère la résolution des problèmes et minimise les efforts à faire, vous épargnant du temps pour pouvoir vous concentrer sur les problèmes plus importants. Commencez à détecter, à diagnostiquer et à résoudre les problèmes plus rapidement dès aujourd’hui !
Les avantages clés de SupportAssist
Proactively maintain the health of your Dell EMC server, storage, and networking devices with SupportAssist. When an issue is detected, resolution is kick-started as automatic notifications and necessary diagnostic information are sent to Dell EMC for troubleshooting. Dell EMC technical support will contact you with a resolution, preventing issues from becoming costly problems.
Manage your entire fleet with the confidence to take action anytime, anywhere. With ProSupport, gain visibility into the health of your Dell fleet based on telemetry-driven insights. ProSupport Plus unlocks our differentiating technology that uses machine learning to predict issues before they happen and proactively resolves them when they do.
SupportAssist1 is the smart technology available on your home PC that will keep it running like new by removing viruses, detecting issues, optimizing settings and telling you when you need to make updates. Premium Support Plus customers enjoy the full set of SupportAssist features including predictive issue detection and proactive resolution.