Skyrocket innovation with
proactive IT support.

You know how critical it is to keep your IT infrastructure up and running. You also know how time-consuming it can be. In fact, the following tasks are probably all too familiar to you.

Monitoring key IT systems

Avoiding security threats

Managing end user demands

Ensuring workload availability

Imagine proactive and predictive IT support for your key systems that allows you to
spend less time on tedious tasks and more time preparing for your next big launch.

Accelerate IT transformation with ProSupport Plus

ProSupport Plus for Enterprise proactively improves the performance and stability of your critical systems through automated support, analytics and deep expertise. It not only gets you back up and running quickly, but also helps you get ahead of problems before they happen, so you can:

  • Have more time to innovate
  • Adopt complex technologies with confidence
  • Improve performance and stability
  • Maximize workload availability

With ProSupport Plus, you’ll experience:


Click each > to see the benefits.

Incredibly fast on-site and
remote technical support

Up to 10% fewer service
requests1

Up to 34% faster resolution
of issues1

Proactive and predictive
support technologies

Up to 21% fewer critical
services requests1

A trusted resource that
knows your IT environment

Over 7,500 support engineers available 24/7

Availability in 115 countries all around
the world

Customers
report 95% overall
satisfaction

Unlock your IT potential with comprehensive support

Free up your staff to keep ahead of the competition with continuous innovation.
Click each + below to see how ProSupport Plus can help.

Experts standing by
  • An assigned Technology Service Manager
  • Priority access to senior ProSupport Plus engineers
  • Collaborative third-party support
With insight and advice
  • Proactive and predictive issue detection
  • IT performance monitoring and recommendations
  • Systems maintenance guidance
Keep your systems running smoothly
  • Hypervisor and OS support
  • Automated case creation with notifications
  • Support for up to seven years

We’ve seen a total transformation when it comes to support services. With ProSupport Plus, issues can be resolved in hours instead of days with standard support. Zhang Fei Peng, 
Director Of Operations, Jiguang

Get ready for takeoff with ProSupport Plus.

Learn how ProSupport Plus can help you manage your environment—so you can soar above your competition.
DellEMC.com/ProactiveITSupport

1 Based on a September 2018 internal analysis of service requests from August 2017 to August 2018 for Dell EMC Storage and Data Protection products comparing service requests for products with ProSupport Plus for Enterprise vs. products without it. Actual results may vary.

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Dell EMC believes the information in this document is accurate as of its publication date. The information is subject to change without notice.