Today’s approach to PC life cycle management (PCLM) is a siloed and very manually intensive process for IT leaders. In fact, the survey revealed that 81% of IT has to manage the PCLM of devices before the process reaches the end user. What’s even more surprising is that 53% of the challenges take place during the procurement and onboarding phase.
With IT becoming more involved and integrated within the wider business, it’s important for IT to step away from device management in order to fulfil its role as a business partner.
You may also be interested in our Unified Workspace solutions:
Dell Technologies Unified Workspace is the industry's most comprehensive solution to deploy, secure, manage and support your devices from the cloud1 With industry leading expertise from VMWare, SecureWorks and Dell1
1 Based on Dell internal analysis of competitive products as of February 2019.
Learn more about key findings from the Forrester report:
Forrester Opportunity Snapshot “The Future Of Enterprise Computing Starts Now” – A custom study commissioned by Dell, May 2019