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  • Dell ProManage for end users

    • Shift the burden of end-user support and device management to Dell and create better experiences for your IT staff, business managers and employees.

      ProManage for end users is designed to meet your key IT service desk needs and leverages the strengths of industry-leading technologies to automate IT operations. Our highly skilled, highly trained, IT specialists become an extension of your IT department, so you can trust that your day-to-day tasks are covered while you focus on the strategic business priorities.

    • Key Benefits

      • Single-source IT management support for all end-user devices
      • A simplified support experience – how and when end users need it 
      • Improved IT management processes with industry-leading technology solutions
      • Predictable IT budget and spend
      • Gives IT time back to focus on strategic priorities

       

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      Predictable IT process

      A clearly defined, set of features with fixed scope means your IT support functions are fully covered with ProManage. Our managed services offer is tailored to fit key IT needs and includes service desk, device management and account management – all included at a per user price.

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      Improved IT operations

      ProManage leverages industry-leading technologies to automate and streamline end-user support, when and where they need it. With our AI engine, we provide actionable insights and anticipate issues so end users get the most out of their support experience. Let us manage end-user support so you can focus on your business priorities.

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      Satisfied end users

      We become an integrated part of your IT department providing the scale and skilled experts you can trust to manage the day-to-day support functions. We will partner with you to optimize IT support services for end users improving their experience and build trust in the IT organization that supports them.

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      IN THE NEWS: FORBES

      Dell Technologies Dives Deeper Into Managed Services With 'ProManage For End Users'

      Patrick Moorhead, Contributor

    • Dell’s approach to delivering a standard managed services offer is extremely well thought out and clearly presented. The features included in ProManage result in benefits across the customer’s organization – IT can spend more time on business priorities without sacrificing the end-user support experience.

      Anurag Agrawal, Founder and CEO of Techaisle

    • Related Offerings

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      Dell Technologies Unified Workspace

      Transform your business with Dell Technologies Unified Workspace. Dell Technologies Unified Workspace revolutionizes the way IT handles deployment, security, management and support.