ProManage leverages industry-leading AI technologies to automate and streamline end-user support, with a quick path to resolution. An online service portal is available 24x7 so end users get the help they need, when and where they need it – minimizing downtime.
We take a multi-layer approach to protecting endpoints against unknown threats. Leveraging VMware® Workspace® ONE allows us to expertly manage data and device security as an integral part of device management, without impacting the end user experience.
We become an integrated part of your IT department providing the scale and skilled experts you can trust. We will manage the day-to-day operations including end user support and device management so you can spend more time on your business priorities.
Patrick Moorhead, Contributor
Dell’s approach to delivering a standard managed services offer is extremely well thought out and clearly presented. The features included in ProManage result in benefits across the customer’s organization – IT can spend more time on business priorities without sacrificing the end-user support experience.
Transform your business with Dell Technologies Unified Workspace. Dell Technologies Unified Workspace revolutionizes the way IT handles deployment, security, management and support.
Accidental Damage is included in ProSupport Plus, offering 24x7 support, hardware and software support and predictive support, alerting you to issues before they become problems.
PC as a Service (PCaaS) simplifies PC lifecycle management by combining hardware, software, lifecycle services and financing into one all-encompassing solution.