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    ProManage

    IT Service Desk

    • Providing your employees the IT help desk support they need, how and when they need it.

      The ProManage IT service desk provides employees a modern IT service experience with several ways to access the IT assistance they need, including an extensive knowledge base as well as live service experts available 24x7 via chat or by phone.

      We have developed a streamlined process to resolve hardware and software issues quickly and our platform enables Single Sign On (SSO) and Self Service Password Reset.

      Our ProManage team becomes an extension of your IT department – providing the scale and expertise needed for the most demanding customer environments.

    • IT Service Desk Benefits

      • Your employees choose their support experience based on their own personal preference
      • Rest assured knowing support is available anytime, day or night
      • A fast path to issue resolution for your employees keeps them more productive should issues arise
      • Free up time for your IT department to focus on business priorities
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