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    DIGITAL EMPLOYEE EXPERIENCE SERVICES

    • Create consistently successful employee digital experiences for your workforce by utilizing an experience-centric it operating model.

      To drive positive digital employee experiences, Dell Technologies Services offers a unique and proven approach comprised of three techniques, that when done together, result in maximum impact to the organization. Our experience-centric approach is designed as a strategic enabler for IT, has employee experience embedded into the business, and provides guidance for technology planning and deployment across the organization. More sophisticated organizations will have a dedicated DEX team that acts as a strategic partner to IT, Facilities, HR and Corporate Communications teams. However, there are many management models that can achieve a powerful DEX program – from small internal teams, to highly integrated and third party-led.

       

    • SERVICES POWERING EXCEPTIONAL DIGITAL EMPLOYEE EXPERIENCES

    • WORKFORCE PERSONA SERVICES

      WORKFORCE PERSONA SERVICES

      DELIVER A PERSONALIZED EXPERIENCE

      Tailor technology experiences for the way your employees work

      • Persona research uncovers the moments that matter most to your employees
      • The right applications, data, and devices are delivered to workforce persona groups to optimize experience
      • Align IT services to support the modern workplace and unique workstyles
    • EMPLOYEE EXPERIENCE MEASUREMENT SERVICES

      EMPLOYEE EXPERIENCE MEASUREMENT SERVICES

      USE A MODERN WAY TO MEASURE, PRIORITIZE, AND OPTIMIZE IT EXPERIENCES

      Measure employee experience about IT services to understand what’s working and what’s not.

      • Comprehensive measurement of technology experiences helps IT prioritize improvements
      • Data and specialized experience platforms provide actionable to help you take immediate action
      • Prove the value of IT by geography, business unit, persona, and solution
    • ADOPTION & CHANGE MANAGEMENT SERVICES

      ADOPTION & CHANGE MANAGEMENT SERVICES

      ENSURE YOUR BUSINESS ACHIEVES EXPECTED MODERNIZATION BENEFITS

      Enhance the speed, adoption, and sustainability of business modernization with a disciplined approach to focus on the human side of change.

      • Maximize value of technology investment by increasing organizational usage
      • Prepare workers for new rollouts and drive enthusiasm for new and underutilized services
      • Focus on human motivation, capacity and performance factors on individual and organizational levels.

    • FORRESTER REPORT

      FORRESTER REPORT

      Accelerate Your Anywhere-work Strategy and Optimize Workforce Productivity

      This report explains how to construct the anywhere-work strategy appropriate for your organization. Brief introduction by Dell lays out our take on the topic and how success requires three critical components: an experience-centric operating model, new digital platforms, re-imagining hybrid meeting experiences and embracing modern devices.

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      FORRESTER TOTAL ECONOMIC IMPACT STUDY

      Dell Technologies Services Accelerates Deployment and Time-To-Value with Microsoft 365 and Microsoft Teams

      The ability of Dell Technologies Services to accelerate deployments of Microsoft 365 and Microsoft Teams can be expected to accelerate the realization of benefits related to those solutions as well as maximize the value of underutilized licenses that can positively impact employee experience.

      • ESSENTIAL RESOURCES

        LEARN MORE ABOUT DIGITAL EMPLOYEE EXPERIENCE


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        Workforce Persona Services

        Adopt a persona-centric operating model so you can provide the right devices, apps, and data to your workforce

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        Employee Experience Measurement

        Measure employee sentiment about IT services and take action to ensure a sustained measurement program is implemented

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        Adoption & Change Management Services

        Ensure your business achieves expected benefits from your workforce modernization initiatives and accelerate adoption of new technologies.

        Prepare workers for the transition to Microsoft 365 and drive enthusiasm for new services

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        Roundtable Discussion: Closing the Gap Between What Employees Want and What IT Delivers.

        That’s the goal for IT organizations looking to improve employee experience. Featuring Forrester analyst and Dell experts discuss the trend and impact of employee’s digital experience, and best practices to achieve inspired engaged employees and better technology adoption

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        Roundtable Discussion: Executing Your Microsoft 365 Strategy.

        We can help you enable dynamic teams to innovate faster with the most productive technologies and personalized experiences. View video to learn best practices for optimizing, personalizing and securing your Microsoft 365 environment from Dell Technologies Services and Microsoft experts.

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        Accelerating Remote Workforce Productivity and Non-stop Digital Business

        Learn how you can empower employees to work remotely, accelerate digital business initiatives and redouble resiliency efforts