To Bot or Not? The Rise of AI Chatbots in Business

September 19, 2017

In 2017, chatbots are everywhere. Read how improvements in the AI technology have created a fertile ground for chatbot technology in B2B.

The Right Crowd: What to Look for in Crowdsourcing

September 15, 2017

Crowdsourcing is becoming more specialized and diverse. Consumers are getting savvier. What is the right way for businesses to tap the power of the crowd?

Podcast: Of Risk and Trust… in IT

Duration 23:56

In Ray O’Farrell’s words, virtualization, or software-defined hardware, simply works, is flexible and very non-disruptive. A perfect technology for IT organizations, right? Sort of. To realize the benefits of any new technology, Ray, CTO of VMware CTO, discusses why there has to be a fundamental level of trust between a vendor and customer that takes the fear factor out.

App, Tap, Go: 5 Innovations Inside Your Next Trip

May 25, 2017

Hotels are using digital technologies to craft personalized guest experiences and change the way we travel – from booking to arrival and customized stays.

06: Destination: Disruption

Duration 30:13

Before hotels there was home sharing. Take a historical look at the hospitality industry from horse carriage inns to the personalized sharing economy.

From Paywalls to Personalization: The Papers’ Play for Profits

May 11, 2017

Facing a sustained period of digital disruption, some of the more traditional publishers are now proving to be the most innovative, using data analytics.