• Future-Proof

    Elevating the voice of Gen Z to shape the economies of tomorrow

    A Dell Technologies report to Inform, Inspire, and Instigate Future-Ready Digital Transformations across Governments, Public Sectors, Businesses & Communities

    • Research Participants


    • 15,105
      • Gen Z survey responses in total

        The study was conducted across 15 global markets, focusing on "Generation Z" adults (aged 18-26)


    • Smart Investments Today, for Resilient Economies of Tomorrow

      Generation Z will inherit today’s economic recovery efforts.  As public sectors around the world invest in transformations fit for the digital era, ensuring they are equipped with the right tech is vital. Smart technology investments will define the economies that flourish -- and those that will falter. 

      Gen Z wants governments to accelerate digital investments in cyber, devices, and connectivity to meet future economic and societal challenges. 

      To develop trust and accountability, Gen Z wants governments and the private sector to collaborate and build resilient economies for the future. 





    • Sustainability

      64% of Gen Z believe that technology will play an important role in the fight against the climate crisis. This indicates that Gen Z recognizes the true value, and potential of technology in relation to addressing one of the biggest societal challenges in future decades.

      To support sustainability, respondents ranked sustainable energy (42%), enabling a circular economy (39%) and more sustainable public transport (29%) as the top three areas for governments to prioritize. A quarter of respondents (25%) also expressed support for greater education for citizens so they can make more sustainable choices

    • Healthcare

      When considering future healthcare provision, Gen Z’s most-chosen concern was gaining access to healthcare appointments and treatments in a timely fashion. Gen Z also cite the potential poor quality of these services as a concern.

      Long wait times have been the primary factor causing Gen Z to put off making a health appointment within the last 2 years (38%). Long phone queue times (24%) and the inability to book appointments online (21%) were also cited as key reasons.

    • Future of Work

      The digital workspace is a mission-critical essential for the future of work (FOW). A flexible digital workspace enables workers to easily and securely access the applications and resources they need to do their jobs, no matter where they are or what device they are using.

      Gen Z perceives flexible and remote working as important considerations when choosing an employer (29%). However, 29% also see value in, or favor 9am-5pm office-based roles.

    • Spotlights

      "Redefining transformations isn't easy. Emerging technologies are transforming our world at blistering speeds and have ushered in huge opportunities, as well as their fair share of challenges"  -- Dell Technologies Digital Transformation Index, 2022





    • Equipping next generations with the skills they need to succeed

      Gen Z believe that providing access to devices and connectivity for disadvantaged groups and rural areas is key to closing the digital divide for future generations





        • Conclusion

          As global economies and societies look to rebuild and future-proof following a tumultuous and testing period, our next steps must be informed and shaped by the generation upon whom much of the burden of future responsibility will fall.

          On the topics that matter most – the global economy, the future of the planet and the health of its people – Generation Z’s answer is striking: technology must play a central role. And, for a digital first sustainable future, Gen Z is willing to be patient, accepting short-term economic limitations for a more stable future.

          This research shows that Gen Z is willing to sacrifice their today for a better tomorrow. The actions taken by public and private entities will help drive toward the ultimate goal — a future where Gen Z, and the generations that follow, can benefit from a more equitable, inclusive, and future-facing society.


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