Worker adoption can make the difference between successful technology roll-outs and ones that miss the mark altogether. The most successful organizations recognize the need for a formal Adoption and Change Management (ACM) Program to ensure they’re communicating, preparing and shepherding workers through the change journey.
The Why and What of a Formal ACM Program
- Lack of worker buy-in and resistance to change inhibits adoption
- Worker personas are foundational
- Benefits of a disciplined approach
- Framework for success
- Plans for the change journey
Learn more about developing a comprehensive ACM program by viewing our new eBook ‘Take a Personalized Approach to The Human Side of Technology Change‘.
Let us know if you have any comments, questions or want to learn more about Adoption and Change Management.