TechMD – 2008 U.S. Small Business Excellence Award Finalist Profile

Founded in 2003, TechMD started
just like any other IT service company. However, as soon as co-founder
Mark Perez realized that his company was truly bettering the community
with its service to non-profit clients, he knew TechMD had found its
niche.

“Most non-profits were being poorly serviced by companies that
didn’t understand their needs,” said Mark. “We saw the difference we
could make by helping non-profit clients use technology to better serve
their mission. Now, 85% of our customers are not-for-profit businesses.”

TechMD, a Managed Service Provider
(MSP), offers clients a full service virtual IT department, previously
unavailable to the non-profit sector and at a rate they can afford.
Rather than spend valuable resources on IT employees, TechMD provides
businesses with unlimited monthly IT services for a low, monthly fee.
“We do this by leveraging cutting edge hardware and software
solutions,” said Mark. “We allow our clients to focus on their mission
while we focus on their technology.”

Mark attributes the evolution of remote technology as a main factor
in TechMD’s success. At its start, TechMD employees had to drive all
over town “putting out IT fires,” and this set-up was not highly
effective or efficient. Now, with state-of-the-art software, TechMD
connects to clients’ systems remotely scanning for and fixing potential
issues before they turn into big problems. Thanks to the implementation
of this technology, TechMD has greatly reduced time and costs
associated with having to be physically present at a client’s office,
and in turn can offer great rates to non-profits who really need them.

TechMD and the other nine finalists will receive a Dell business-class laptop, and TechMD plans to donate this laptop to the Make-a-Wish Foundation, one of the charitable organizations TechMD serves. “When I heard that TechMD was going to donate the laptop to Make-A-Wish Orange County,”
said Make-a-Wish Foundation’s Executive Director, “I was truly moved.
The laptop will go to a deserving child to make their dream come true.”

To watch a video on what other customers have to say about TechMD, visit TechMD’s Web site.

If you are a non-profit in Orange Country, Calif. and interested in the IT services TechMD provides, please comment here or contact TechMD directly. If you are an MSP, also check out Dell’s PartnerDirect managed services certification and our new Channel Blog.

About the Author: Jennifer "JJ" Davis

A seasoned leader with 20+ years of experience, JJ Davis oversees all aspects of Global Communications and Corporate Social Responsibility for Dell Technologies. In this role, she works closely with the Investor Relations and Government Affairs organizations to lead the corporate affairs strategy and foster alignment and advocacy across the diverse stakeholder landscape for the company. Her global team includes media relations, analyst relations, executive communications, team member communications, sales and partner communications, influencer relations, social media, direct giving and sustainability. She also founded the company’s marquee women’s program the Dell Women’s Entrepreneur Network in 2010 to support women entrepreneurs’ success worldwide. JJ started her public relations and public affairs career at the Arkansas Office of the Governor and has held various communications leadership roles for both corporations and agencies nationwide. A graduate of the University of Arkansas, JJ lives in Austin with her husband David, a third-generation entrepreneur, and three sons. She is active in her boys’ sports and the family foundation, The Aimee Melissa Davis Memorial Scholarship, supporting graduating seniors with Juvenile Diabetes. She is a member of the Arthur W. Page Society and a board member of the Dell Technologies Political Action Committee.