ServusXchange – 2008 U.S. Small Business Excellence Award Finalist Profile

“After Hurricane Wilma damaged my home, I had a fortune to spend with contractors,” said Brian Javeline, President and CEO of ServusXchange, LLC.
“During the repair process, I witnessed an unprecedented amount of
inefficiency between the various contractors working on my house.”

The unfortunate effects of Hurricane Wilma led Brian, experienced in
the software industry, to research how technology could help with some
of the problems he personally experienced with his contractors. Brian
met up with Paul’s Maintenance, Inc. (PMI)
of South Florida, one of the largest local remodelers to learn about
all the challenges they face when working with so many sub-contractors.
The result was MyOnlineToolbox.com,
a web-based solution powered by ServusXchange, targeted toward
small-and medium-sized residential property contractors in the
remodeling and repairs industry.

According to Brian, many contractors are overwhelmed by, or just
unaware of, technologies that can significantly help their businesses. MyOnlineToolbox.com
provides contractors with an easy-to-use online resource to manage
front and back office logistics. Especially designed for compatibility
with mobile technology like laptops and tablet PCs, MyOnlineToolbox
makes it easy for contractors to manage business operations including
scheduling, invoicing, general note-taking and even payment
transactions either on-the-spot at a jobsite or back at the office.

MyOnlineToolbox also allows contractors and sub-contractors to
effectively collaborate with one another through a business-to-business
communication portal. As Brian explains, “many workers will finish a
job like fixing a plumbing problem, and the plumber will then need a
drywall contractor to patch the hole he made fixing the plumbing.”
Using a mobile device while still on the job, MyOnlineToolbox allows
the plumber to submit a job request for a drywall contractor before
moving onto his next project – increasing efficiency and customer
satisfaction. Drywall specialists will see this ad and respond via the
MyOnlineToolbox network, cutting out many unnecessary and timely steps
for both parties.

From hurricane destruction to business success, Brian has
successfully introduced the benefits of technology to the remodeling
and repair environment. See for yourself what one contractor has to say
about MyOnlineToolbox at ContractorTalk.com.

If you have questions about MyOnlineToolbox or are a contractor
interested in becoming a MyOnlineToolbox member, please comment here or
contact ServusXchange directly. Brian has also been reviewing the Dell Latitude XT Tablet PC. Check back here, or subscribe to our RSS feed, for his review and feedback in the coming weeks.

JJ Davis

About the Author: Jennifer "JJ" Davis

A seasoned leader with 20+ years of experience, JJ Davis oversees all aspects of Global Communications and Corporate Social Responsibility for Dell Technologies. In this role, she works closely with the Investor Relations and Government Affairs organizations to lead the corporate affairs strategy and foster alignment and advocacy across the diverse stakeholder landscape for the company. Her global team includes media relations, analyst relations, executive communications, team member communications, sales and partner communications, influencer relations, social media, direct giving and sustainability. She also founded the company’s marquee women’s program the Dell Women’s Entrepreneur Network in 2010 to support women entrepreneurs’ success worldwide. JJ started her public relations and public affairs career at the Arkansas Office of the Governor and has held various communications leadership roles for both corporations and agencies nationwide. A graduate of the University of Arkansas, JJ lives in Austin with her husband David, a third-generation entrepreneur, and three sons. She is active in her boys’ sports and the family foundation, The Aimee Melissa Davis Memorial Scholarship, supporting graduating seniors with Juvenile Diabetes. She is a member of the Arthur W. Page Society and a board member of the Dell Technologies Political Action Committee.