Ever navigated to a page on Online Support and not known how to get back to the page you started on with ease or back to the Home page? If you have, we have a solution! In the February 2015 release for EMC Online Support, we have added a new navigation menu specifically designed for the EMC Online Support Site that mirrors all of its primary pages.
Within this new sub-navigation, EMC Online Support is broken into the following primary pages:
In addition, if you mouse-over the SERVICE CENTER link, you will see a sub navigation drop-down providing a set of links to the most commonly used SERVICE CENTER functions:
- Create Service Request
- Live Chat
- Manage Service Requests
- Order a Part Replacement
- Company Administration
- Product Licensing
We have also included search as part of this navigation so that no matter where you are on the site, you can search a term from the page you are on and it will bring you directly to the search results (Advanced) search page without having to use any additional navigational elements.
A subsequent effort is underway to remove the duplicated navigational elements from the home page (now in the sub-navigation bar), and replace with other information and tools. There are many options available to choose from, so we would like to hear from you! What do you feel would be most useful to have on that page? Please provide your feedback; it is encouraged and welcomed.
As always, do not hesitate to let us know if you have any questions.
EMC Online Support Program Manager
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