Check out the new and popular EMC Isilon customer support content for September. Each month I’ll post a summary of newly published content for Isilon customers, as well as the Isilon Top 10’s:
- Top 10 Knowledgebase articles
- Top 10 Customer Support documents
- Top 10 Isilon Info Hubs
New Isilon support content
Here are links to new customer support content that was published in September 2015. Enjoy!
CONTENT TYPE |
LINK AND DESCRIPTION |
| Cluster Talk Podcast | Episode 7: Chris goes layers deep into the technology behind Solid State Drive (SSD) capacity. Gobbled from the Feed covers the “important topics” of how Big Data improves both football and beer, culminating when Scott challenges Chris with a Lightning Round pop quiz covering all past episodes. Cool Commands introduces an elite “underscore” command, and the co-hosts discover happiness in a) more football, and b) Mr. Robot. |
| Cluster Talk Podcast | Podcast: Cluster Talk Hub: Looking for all the Cluster Talk podcasts? You’ll find them here. |
| Isilon Community (ECN) Blog | OneFS: Distributed write transactions and two-phase commit |
| Isilon Community (ECN) Blog | MGetting Flash – OneFS SSD Strategy Comparison |
| Isilon Community (ECN) Blog | Isilon Customer Troubleshooting Guides |
| Isilon Community (ECN) Blog | Faster and Deeper: Splunk on EMC |
| Isilon Community (ECN) Blog | Multiprotocol Concepts Series Part 2: Access tokens, user mapping, and ID mapping |
| White paper (Requires login to EMC online support) | OneFS Read Cache Latency |
| Info Hub | Customer Troubleshooting – Isilon Info Hub |
| Info Hub | Current OneFS Patches – Isilon Info Hub |
Top 10 Knowledgebase Articles
Here are September’s top 10 most-viewed Knowledgebase articles, including ETAs and ESAs.
- ETA 199379: Isilon OneFS: Security update MS15-027 may cause data to be unavailable to SMB clients that are authenticated to Isilon clusters through an Active Directory server that relies on the NTLM authentication protocol (199379)
- OneFS: How to reset the CELOG database and clear all historical events (16586)
- How to collect node information, including log files (16763)
- ETA 202452: Isilon OneFS: Nodes that have run for 497 consecutive days may restart without warning (202452)
- OneFS: Best practices for NFS client settings (90041)
- OneFS: How to safely shut down an Isilon cluster prior to a scheduled power outage (16529)
- UPDATE: ETA 193819: EMC Isilon nodes: Mars-K+ drives may stop responding and be automatically smartfailed from Isilon nodes (193819)
- How to upload files to Isilon Technical Support (16759)
- OneFS: How to create SPN accounts to allow Kerberos authentication using SmartConnect DNS entries (16528)
- OneFS: Troubleshooting performance issues
Top 10 Customer Support Documents
Here are September’s most popular Customer Support documents.
- Current Isilon Software Releases
- Insight IQ 3.2 Installation Guide
- Isilon Supportability and Compatibility Guide
- Current Isilon OneFS Patches
- InsightIQ 3.2.1 Release Notes
- InsightIQ 3.2 User Guide
- OneFS 7.2.0 CLI Administration Guide
- Isilon OneFS 7.1.1.0 – 7.1.1.7 Release Notes
- Isilon Product Availability
- OneFS 7.2.0 Web Administration Guide
Top 10 Isilon Info Hubs
Last but not least, here are your favorite Info Hubs for all of September.
- OneFS Upgrades
- Customer Troubleshooting
- Isilon Uptime
- Isilon Info Hubs
- Hadoop
- OneFS 7.2 Documentation
- OneFS 7.2.1 Documentation
- Superna Eyeglass with SyncIQ
- OneFS API
- InsightIQ
Tell us what you want to know! Contact us with questions or feedback about this blog at isi.knowledge@emc.com. To provide documentation feedback or request new content, contact isicontent@emc.com.