Check out the new and most popular EMC Isilon customer support content for August. Each month I’ll post a summary of newly published content for Isilon customers, as well as the Isilon Top 10’s:
- Top 10 Knowledgebase articles
- Top 10 Customer Support documents
- Top 10 Isilon Info Hubs
New Isilon support content
Here are links to new customer support content that was published in August 2015. Enjoy!
CONTENT TYPE |
LINK AND DESCRIPTION |
| Cluster Talk Podcast | Episode 6: How video games drive innovation in cloud computing, data center consolidation in the banking industry, an interview with Isilon engineer Daniel Chee, a cool command that actually does something (hey, that’s what they said!), and host Chris Adiletta grants co-host Scott Pinzon his fondest wish. Bonus: listen closely for a rare cameo by recording engineer Silent Todd! |
| Cluster Talk Podcast | Podcast: Cluster Talk Hub: Looking for all the Cluster Talk podcasts? You’ll find them here. |
| Isilon Community (ECN) Blog | Customize InsightIQ 3.2 Performance Data Gathering |
| Isilon Community (ECN) Blog | Multiprotocol Concept Series Part 1: Overview |
| Isilon Community (ECN) Blog | Isilon Support Goes Social |
| Isilon Community (ECN) Blog | Keeping Hot Data Hot – Read Cache Persistence |
| Isilon Community (ECN) Blog | Information Experience “Ask the Expert” follow-up |
| White paper (Requires login to EMC online support) | Integrating EMC Isilon with Kerberised NFS and Windows Active Directory |
| Info Hub | Superna Eyeglass with SyncIQ Info Hub”: Everything you need to know about using Superna Eyeglass with SyncIQ. Superna Eyeglass is a virtual appliance that simplifies disaster recovery with Isilon clusters. |
Top 10 Knowledgebase Articles
Here are August’s top 10 most-viewed Knowledgebase articles, including ETAs and ESAs.
- ETA 199379: Isilon OneFS: Security update MS15-027 may cause data to be unavailable to SMB clients that are authenticated to Isilon clusters through an Active Directory server that relies on the NTLM authentication protocol (199379)
- ETA 20096: EMC Isilon OneFS 7.1.1.3, 7.1.1.4, 7.2.0.1, and 7.2.0.2: Isilon X410, S210, HD400, and A100 nodes that contain NetXtreme Ethernet
- ETA 204898: Isilon OneFS 7.2.0.0 – 7.2.0.2: Users who connect to the Isilon cluster through the NFSv3 or NFSv4 protocols may be unable to delete, change, or move files
- OneFS: How to reset the CELOG database and clear all historical events (16586)
- OneFS 7.1.1.2 SMB and Authentication Rollup Patches (196928)
- OneFS: Best practices for NFS client settings
- ETA 205085: Isilon OneFS: Legacy NFSv3 clients that require 32-bit cookies may encounter data unavailability in OneFS 7.2.0
- OneFS: How to create SPN accounts to allow Kerberos authentication using SmartConnect DNS entries
- How to collect node information, including log files
- ESA-2015-114 (204455)
Top 10 Customer Support Documents
Here are August’s most popular Customer Support documents.
- Current Isilon Software Releases
- Insight IQ 3.2 Installation Guide
- Isilon Supportability and Compatibility Guide
- InsightIQ 3.2.1 Release Notes
- Current Isilon OneFS Patches
- OneFS 7.2.0 Web Administration Guide
- InsightIQ 3.2 User Guide
- OneFS 7.2.0 CLI Administration Guide
- Isilon OneFS 7.2.1 Release Notes
- Isilon OneFS 7.2.0.0 – 7.2.0.3 Release Notes
Top 10 Isilon Info Hubs
Hang on to your hats – here are your favorite Info Hubs for all of August.
- OneFS Upgrades
- OneFS 7.2 Documentation
- Isilon Uptime
- Hadoop
- OneFS 7.2.1 Documentation
- OneFS API
- SyncIQ
- InsightIQ
- Isilon Info Hubs
- Cloudera with Isilon
Tell us what you want to know! Contact us with questions or feedback about this blog at isi.knowledge@emc.com. To provide documentation feedback or request new content, contact isicontent@emc.com.