(Pictured: Eric Velfre, Lee Morgan, Thierry Petit, Pierre Bruno)
At both centers, we hosted exciting launch events for customers, partners, media and analysts. These were great opportunities for dialogue and interaction with our guests, who were given an opportunity to meet our teams, view solution demos and experience how Solution Center engagements work. Solutions demonstrated included Mobile Clinical Computing, Digital Forensics, Connected Classroom, End User Computing and Virtual Integrated System. We also ran some impromptu Architectural Design Session and Proof of Concept discussions for customers who were really keen to learn more about our solutions.
Dell Solution Center Frankfurt
The Frankfurt DSC will serve not only customers in Germany but across Europe and is conveniently located near the Frankfurt Main Airport. On hand to officially launch the center were Barbara Wittmann, General Manager of Dell Germany & Executive Director CSMB, Thomas Volk, VP of LE for Dell EMEA, Bill S. Brown, G500 Service Operations and Lee Morgan, Executive Director, Dell Solution Centers.
(Picture: Dell Solution Center, Paris)
Dell Solution Center Paris
Our Paris center is perfectly situated to support the many global companies based in the Paris region as well as farther afield. Thierry Petit, General Manager of Dell France and Executive Director Intelligent Data Management, Pierre Bruno, Vice President, Solutions Dell EMEA and Eric Velfre, Executive Director Next Generation End User Computing joined Lee to officially open the center.
Lee Morgan commented on feedback so far regarding the Dell Solution Center customer experience: “It has been a fantastic journey, launching our Solution Center network and offering both physical and virtual access to our capabilities and expertise through the centers. Seeing is believing so when our customers see firsthand how our solutions will apply against their business challenges, it really helps them have the confidence to adopt and deploy our technology. Delighting our customers is paramount in every step of the process and we are getting tremendous feedback from our customers around the world.”
Dell Solution Centers
Our global network of Solution Centers supports our customers across Medium Business, Public and Large Enterprise sectors, and also supports our Premier Channel Partners and their customers. Nine centers in total are now open Limerick, Shanghai, Singapore, Austin, Washington DC, Tokyo, Chicago and of course Frankfurt and Paris. The next three centers in New York, Sydney and Sao Paolo will open in the coming months.
You can learn more about our Solution Centers at www.dell.com/solutioncenters