Gazprom staff power their collaboration through unified comms

If someone asked you what IT had done for business, how would you respond? For a start, if you were going to make a list, you’d need a long piece of paper – and if you were going to answer verbally, you’d need to block out a fair bit of time. No doubt somewhere in your response would be a reference to communications. Certainly unified comms (UC) – where data, telephony and video is carried over the IP network – is helping companies work smarter and save significant resources.

Gazprom Marketing & Trading (GM&T) – part of OAO Gazprom, the world’s largest producer of natural gas – is a great example of how IT has changed business communications. It saw the advantages of UC straightaway and lost no time building a Microsoft-based UC infrastructure. To help staff collaborate better and increase efficiency, the company looked to upgrade the infrastructure when the Microsoft® Lync™ Server 2010 technology came out.

However, GM&T wanted to make the migration to Lync Server 2010 as efficient as possible and reduce the risk of delays or things going wrong during the work. In fact, the company made the changeover in just a few weeks with the help of Dell Consulting Services and employees lost no time in accessing the software’s features.

Today, GM&T employees are working more productively then ever using Lync Server 2010 with its improved IM, presence awareness, and video and web conferencing. Teams collaborate more effectively through features such as built-in desktop and application sharing. Plus, it’s easier to check a colleague’s whereabouts using presence awareness and to launch an IM conversation with a consistent interface across PC, browser and mobile devices.

Read more about the Gazprom story here.

About the Author: Kathy Mahady