Today, we announced Dell EMC PowerStore, a game-changing storage infrastructure platform engineered to solve modern data center challenges with data-centric design, intelligent automation and adaptable architecture. PowerStore appliances also come with several options from Dell Technologies Services to provide the best service experience, and we’re excited to expand on the portfolio with the introduction of Anytime Upgrade1, the industry’s most flexible controller upgrade program 2.
Providing Confidence from the Start
Dell Technologies Services experts will get your new PowerStore up and running fast with support through the life of the appliance with our portfolio of services such as Dell EMC ProDeploy and ProSupport Enterprise Suites.
With ProDeploy Plus, we’ll deploy your PowerStore so that you can quickly take advantage of your new appliance. And ProSupport Plus, our most comprehensive support service, arms you with proactive and predictive support to maximize uptime and productivity, while significantly reducing IT effort. Additionally, when you’re buying a new PowerStore appliance, you’ll need to move workloads, applications, and files. PowerStore includes new native tools that automate the migration process, but we also offer a range of migration services to help whether you have an existing Dell EMC or third-party storage device. We also offer training and certification programs to provide your IT teams with the skills to administer and manage your new PowerStore appliance.
Starting today, customers get the best of our product and services innovation with the Anytime Upgrade program, which gives you the freedom to modernizeyour PowerStore infrastructure to meet changing needs.
Unmatched Flexibility with Anytime Upgrades
The Anytime Upgrade program is designed to expand and enhance PowerStore over time, providing greater choice, predictability and investment protection. Anytime Upgrade effectively ends the cycle of traditional platform migration with simple, flexible data-in-place upgrades — without downtime or impact to applications. And unlike other programs, you can redeem Anytime Upgrade at any time (after 180 days) within your service contract as opposed to waiting years.
The Anytime Upgrade program gives you multiple ways to modernize your infrastructure:
1. ANYTIME UPGRADE – STANDARD:
- Next Gen upgrade: Once a next generation PowerStore has been released, upgrade the nodes (controllers) in your appliance to the next generation equivalent hardware
2. ANYTIME UPGRADE – SELECT: Choose one of two options at time of redemption
- Next Gen + Higher Model upgrade: Select customers can upgrade their nodes to the next generation AND one model higher
- Scale-out upgrade: Apply a discount to expand your environment with a second appliance equal to the value of your current model
When executing Next Gen or Higher Model options, deployment of the new nodes is included and automatically supported under your existing support contract at no additional cost.3
You’re in good hands
Whether purchasing a single PowerStore appliance or planning a clustered environment, we know that flexibility, simplicity, support and speed of execution are crucial. With the best support and deployment services options available and now with Anytime Upgrades, customers can experience a highly flexible service with an accelerated path to productivity while extending the life of your PowerStore appliance.
You can find more information on Dell Technologies Services here, or contact your Dell Technologies representative.
1Upgrade available 180 days after invoice. Requires purchase of minimum 3-year ProSupport, ProSupport Plus or ProSupport One for Data Center with Anytime Upgrade Select or Standard add-on option at point of sale to qualify. Anytime Upgrade availability may vary by country and segment. For details, contact your sales representative.
2Based on Dell analysis, April 2020 using publicly available data to compare the highest available program/subscription offers for controller upgrades.
3Anytime Upgrade (Next Generation and Higher Model node upgrades) include deployment and support on the new upgraded nodes. The Scale-out option requires deployment service for the 2nd appliance. Scale-out upgrade redemptions are available as of 12.18.2020. Next-Gen and Next-Gen + Higher Model redemptions will be available once a next-generation PowerStore product has been released.