In July, Eoghan O'Sullivan blogged about enhancements in Drivers & Downloads section of support.dell.com. Back then, Direct2Dell readers like Joseph Thornley thought it was a step in the right direction.
We've recently expanded drivers by tag globally for selected platforms across Inspiron, Latitude, Optiplex, Dimension, Vostro and Studio lines. Plans are in place to continue the rollout across other products, with Dell Precision workstations up next followed closely by our XPS line of business.
To get a better idea of what I'm talking about, below is a picture of an old system of mine, a Dimension 8400. If you click on the image to see a larger version, you will see that out of a total of 64 files for the system, my tag only lists 20 total files. It's especially visible in places like video drivers. In the case of my system, it shows only 2 files there—one for the actual driver and a second for a related utility.
Along with the continued rollout of drivers by tag, there's a new ‘Download All’ option across all Dell.com sites. This new functionality provides you with the ability to add multiple drivers to a list for easy download as one file. Hopefully, these enhancements should make downloading your files a lot easier.
While this is progress, it's clear there's more work to do. Direct2Dell readers like Leeper, sugarbear and jervis961 all recommended that we include a scan utility. Other readers like Steven and AllenC asked us to remove the Flash capability on the support.dell.com website screen where you enter in the kind of system you have. Eogan himself weighed in here saying we do have plans to remove Flash, and that we continue to look at options for scan functionality.