Workers want their work experiences to take a page from the consumer world with rich features and functionality that are personalized and super easy to use. The line is blurring between which tools are used at work and at home. It’s no longer of a matter of “good enough”.
Enrich Worker Experiences or Risk Losing Talent
A new generation of digital natives is poised to step into the workplace, Gen Z – born in the mid-1990s and beyond. According to the study Gen Z: The Future Has Arrived, 91% of Gen Zers, say the technology offered by an employer would be a factor in choosing among similar job offers. The trend is clear – delivering a unique and productive worker experience is becoming essential. To attract and retain talent, organizations must create a better work experience.
4 Tools and Techniques to Create Change
- Personas are the foundation of workforce transformation
- Leverage robust worker profile data to create personalized experiences
- Enterprise user experience applies consumer techniques to enterprise applications
- Focus on adoption and change management for long term rewards
Read examples of what good looks like in real-world solutions, by viewing our new eBook ‘Empower the Workforce with consumer-grade, personalized experiences‘