It’s here! We are excited to announce that the NEW EMC Support App V1.1 for Android is now available for download on Google Play and offers exciting new features and functionality that will make your mobile support experience fast, easy, and secure.
With the EMC Support App for Android you can view and track your Service Requests anytime, anywhere, and now in the language of your choice. Here’s a quick glance at what’s in Version 1.1:
- Check your Service Request status for updates on-the-go with real-time synchronization with the most current information available
- Localization in 10 languages! Including French, German (Deutsch), Russian, Latin American Spanish (Español), Korean, Japanese, Italian, Brazilian Portuguese, Chinese, and English
- Improved Analytics, and more
Get the EMC Support App for Android now!
Last month, we provided an in-depth review of the new Android App for EMC mobile support and took a comprehensive look at the app capabilities for Android and iOS planned for future releases. To learn more about the app, visit our EMC Support App page for detailed information on how you can personalize your mobile support app, stay informed, and track your Service Request progress – all from the palm of your hand.
We value your feedback
As we continue to expand and improve upon our support apps’ abilities to provide you with better, highly-secure, mobile access to your Service Requests and more, we would like to get your feedback on your mobile support experience. Let us know what you think of the new Support App for Android by tweeting us @EMCsupport, replying to this blog, or joining the discussion in our EMC Services Mobility Forum.
Social Media & Community Strategy, Customer Services Innovation Team
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