Dell Names Chief Diversity and Inclusion Officer

Inclusivity is the cornerstone of our culture at Dell. Embracing the unique perspectives of our 140,000 employees around the world not only makes for a welcoming workplace where our teams thrive, but we’re also able to better serve our entire customer base by reflecting their diverse perspectives. Put simply, a diverse range of ideas, perspectives and experience drives innovation, and so when we cultivate a culture of inclusivity, both our employees and our customers win.

Dell employees stand in front of brightly painted boxes

Earlier this month, we celebrated the one year anniversary of Dell’s combination with EMC by reflecting on our achievements over the past year, including our commitments to a diverse and inclusive workforce. We build on our commitment to a culture of inclusion today with the announcement of Brian Reaves as Dell’s Chief Diversity and Inclusion Officer.

An experienced technology executive with a track record of success in advancing diversity and inclusion within the technology industry, Brian joins us from SAP, where he most recently led the development and implementation of diversity and inclusion initiatives across the company. Over the past 30 years, Brian has driven business and technology innovation as an engineer, executive and diverse leader at both established companies and start-ups. His perspective on diversity and inclusion in relation to customer innovation and business value will have a tremendous impact on our company and industry.

Brian Reaves Chief Diversity and Inclusion Officer at DellBrian’s leadership will further Dell’s rich history of celebrating diversity and promoting inclusion. Brian will partner with leaders and employees across Dell to continue our internal commitments, including our 34,000 strong Employee Resource Group (ERG) community and our program to engage leaders in candid conversations about the role of gender and diversity in the workplace. He will also build upon our external commitments, including partnering with our global operations team on our supplier diversity program, which sees Dell spend more than $4 billion a year with certified women-owned, minority-owned suppliers and small businesses, as well as our industry partnerships with leading groups including the Human Rights Campaign, Catalyst, Black Enterprise, the Anita Borg Institute (ABI) and The Partnership. Brian has the enthusiastic support of Dell’s entire leadership team to drive programs and initiatives that will make meaningful impact to both our employees and customers.

Dell was founded with the purpose to drive human progress through the power of technology. We strive to fulfill that purpose each day by embracing all people, opportunities and ideas through a diverse workforce and culture of inclusion.

Karen Quintos

About the Author: Karen Quintos

Karen Quintos is Dell’s first Chief Customer Officer (CCO), leading a global organization devoted to customer advocacy. Under Karen’s leadership, the CCO organization defines and develops Dell’s customer experience strategy and programs, with the goals of maximizing customer satisfaction, acquisition, retention and profitability. Karen is also responsible for Dell’s strategy and programs for Corporate Social Responsibility, Diversity & Inclusion and Entrepreneurship — business imperatives she is passionate about and that matter to our customers and team members around the world. Previously at Dell, Karen served as senior vice president and Chief Marketing Officer; vice president of Public Sector Marketing and North America Commercial; and she also held executive roles in services, support and supply chain management. Karen joined Dell in 2000 from Citigroup, where she was vice president of Global Operations and Technology. She spent 12 years with Merck in marketing, operations and supply chain leadership positions. Karen earned a master’s degree in marketing and international business from New York University, and a Bachelor of Science in supply chain management from Pennsylvania State University. She is on the board of Lennox International and Susan G. Komen for the Cure. She is also on the board of Penn State's Smeal College of Business, and a 2014 recipient of its highest honor, the Distinguished Alumni Award. Karen was listed among the most influential CMOs in the world by Forbes, and named 'Mother of the Year' by Working Mother magazine. She resides in Austin, Texas, with her husband and three children.
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