Best-in-Class ECM: EMC Receives Product Quality Leadership Award from Frost & Sullivan

Information is at the heart of everything. So naturally, today’s increasingly mobile workforce requires anytime, anywhere access to information on any device. To be useful, content not only has to be managed and protected, but also optimized and role-based so that the right information is delivered to the right user at the right time. EMC gets this and has been doing this for years through its Documentum Enterprise Content Management (ECM) platform. In recognition of our efforts, we are pleased to announce that EMC has received Frost & Sullivan’s 2013 Global Enterprise Content Management Product Quality Leadership Award for its Documentum suite.


As part of its analysis and report, Frost & Sullivan evaluated three of the most significant ECM providers across five key criteria including product performance, product reliability, product design, product usability, and perceived value. We were recognized as a leader across all categories, and given accolades for offering a comprehensive, unified and cloud-ready platform along with deep intelligence and analytics-driven capabilities, strong policy enforcement, and focus on industry-specific solutions.

Applauding EMC’s ability to deliver ECM in both private and hybrid deployments, the report says: “EMC is now more nimble and agile than ever, and able to provide its customers with a cutting edge user experience, flexibility through choice of applications and deployment.” Frost & Sullivan credits this innovation to EMC’s deep understanding and effort to keep pace with rapidly evolving customer requirements – something we focus on enhancing every day.

While other providers have focused on inorganic growth and are still struggling to integrate acquired capabilities, EMC has complemented a strong organic product development strategy with highly targeted acquisitions and market investments to address these needs.  As examples, Frost & Sullivan cites EMC’s continued focus on developing homegrown vertical solutions and making vertical-specific acquisitions that deepen its expertise in key industries such as Life Sciences, Energy & Engineering, Healthcare, Financial Services and Public Sector — on top of EMC’s acquisitions of VMWare in virtualization storage and Syncplicity in the file sync-and-share market.

This kind of recognition reinforces exactly what we are seeing in the market – specifically, the need for industry-specific cloud solutions combined with process optimization and analytics to empower organizations to make better decisions.

IIG TransformThat’s good news, because we are in the business of helping customers transform their businesses. And we will continue to transform right alongside them through greater innovation and a focus on delivering best-in-class software and cloud solutions that increase productivity, ensure compliance, lower cost, and speed time to value.

To learn more, check out the Frost & Sullivan press release or download the report here.

About the Author: Rohit Ghai