EMC Secure Remote Services (ESRS) opens the doors to a world of benefits available only to EMC Customers.
Today, EMC Customers can enjoy:
- Higher levels of availability
- Up to 5x faster issue resolution times
- Secure remote dial-in-support
- Comprehensive access control and event logging
But that’s just the tip of the iceberg. We’ll be rolling out a ton of new proactive, predictive and personalized features and functionality through 2016 and 2017, to deliver a true next-gen, best-in-class customer experience. There’s never been a better time than now to consider connecting to EMC through ESRS v3!
But whether you’re brand new to ESRS, or you’ve been connecting via ESRS v2 or alternate means like modem and are considering migrating to v3, we know you’ve likely got some questions. We wanted to make it easy to get answers, so we’ve assembled a panel made up of some of the brilliant minds behind ESRS. All of whom are eager to answer your questions and address your concerns.
EMC Global Services Marketing