A Heartfelt Thank You to our HCI Customers

Dell Technologies named Customers’ Choice in the May 2021 Gartner Peer Insights “Voice of the Customer” in HCI for the second straight year.

At Dell Technologies there is nothing more important than our customers. So, we want to say a BIG thank you for once again helping us be recognized as a Customers’ Choice in the May 2021 Gartner Peer Insights “Voice of the Customer”: for Hyperconverged Infrastructure. Everyone at Dell Technologies is deeply proud to be recognized in this way, as we believe it represents our commitment to our customers to provide a world class HCI experience.

Gartner Peer Insights is a free peer review and ratings platform designed for enterprise IT decision makers. It recognizes the vendors that are the most highly rated by their customers through the Customers’ Choice Distinction. Ratings are based on user interest and adoption as well as overall satisfaction. To ensure fair evaluation, Gartner maintains rigorous criteria for recognizing vendors with a high customer satisfaction rate. For this distinction, a vendor must have a minimum of 20 published reviews in the last 18 months and meet or exceed the market average scores.

99 Peer Reviews (On the Wall)

Here are some excerpts from the 99 verified published peer reviews of Dell EMC VxRail and PowerFlex that may be of value as you make your IT infrastructure decisions:

  • “VxRail has simplified my lifecycle management. I don’t have to compare drivers’ versions to ensure compatibility between hardware. It is literately a one click update. The solution is developed very well and the road map that is out there is incredible.” – Assistant Director IS, Healthcare (read full review)
  • VxRail was super easy to install, easy to manage and has been reliable ever since day one. It is easily scalable, and we have already added numerous additional nodes onto our environment as the business continues to grow. It has simplified a very complex IT infrastructure and has enabled a small IT team to put focus into other areas.” – IT Service Delivery Manager (read full review)
  • Everything was seamless from implementation to day to day management. – IT Operations Manager (read full review)”
  • “PowerFlex has been a flexible, stable and scalable storage solution within our HCI ecosystem. We use PowerFlex within our private cloud (OpenStack) and with our Kubernetes ecosystem.” Principal Platform Architect, Finance (read full review)

Find out why customers Expect the Exceptional with VxRail or read more reviews for VxRail and PowerFlex.

#1 in HCI 

It is no surprise to our customers that Dell Technologies has been #1 in HCI Systems for 14 consecutive quarters.* Driven by our customers’ support and feedback, we have been able to deliver a dynamic and innovative HCI portfolio that covers an expanding and evolving range of use cases by providing:

  • Independent scale of compute and storage within VMware environments or beyond
  • Full automated lifecycle management for a consistent, exceptional operational experience
  • Huge range of configuration options  (millions) to address the broadest range of workloads

We look forward to continuing our partnership with you to deliver products and solutions that simplify IT and build upon the customer experience that has earned us this distinction!

Thank you again!

To all our customers who submitted reviews, thank you! These reviews inform our products, shape our services, and help define our customer journey. If you have a Dell Technologies story to share, we encourage you to join the Gartner Peer Insights crowd and weigh in.

*IDC WW Quarterly Converged Systems Tracker, 2020Q4, March 18, 2021 – Vendor Revenue

The Gartner Peer Insights Customers’ Choice badge is a trademark and service mark of Gartner, Inc., and/or its affiliates, and is used herein with permission. All rights reserved. Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.

Gartner, Gartner Peer Insights ‘Voice of the Customer’ Hyperconverged Infrastructure, Peer Contributors May 2021

About the Author: Shannon Champion

Shannon leads Product Marketing for Dell Technologies’ leading and comprehensive portfolio of primary storage, HCI, and CI offerings. Shannon joined Dell EMC in 2014, helped launch the first EMC hyper-converged solution in that year, and has been part of the hyperconverged marketing team since then. As a marketing and sales enablement expert, Shannon has more than 20 years of experience in several cross-functional and management roles within IT including product marketing, business development, manufacturing and quality with both direct manufacturers and channel partners. Before joining EMC, Shannon led Cisco product management and marketing for a national channel partner, PC Connection; was a product marketing manager and quality engineer for the IBM/Lenovo PC Division; and worked as a manufacturing process engineer for IBM’s microelectronics division. Shannon received her M.B.A. from Kenan-Flagler School of Business in North Carolina, and her M.S. and B.S. in chemical engineering from the University of Rochester in upstate NY. Dell Technologies helps organizations and individuals build their digital future and transform how they work, live and play. The company provides customers with the industry’s broadest and most innovative technology and services portfolio for the data era. Our industry-leading converged infrastructure, servers, storage and data protection technologies enables organizations to modernize, automate, and transform their data center.