Several of you have commented on the blog or the Dell Community Forum that your order has been cancelled. Here’s what I need you to do:
- Go here to this thread on the Dell Community Forum
- Enter the following information in your DCF Personal Profile (none of this will be published):
- First Name
- Last Name
- Current e-mail address
- Order Number
- Customer Number
- From there, enter a post on that Dell Community Forum thread
Once we have this information, a Dell rep will contact you to help reorder your system. You will be given the chance to either upgrade the processor or opt for the gift card—just as if your order had not been cancelled. No way I can provide specific details on when you will be contacted. We will work through these as quickly as we can.
Thanks for your patience.