Emerging technologies are helping people prepare for, find and engage in work in ways that have never been seen before. The Institute for the Future is exploring how these technologies are poised to intersect with evolving social and economic forces that will define the future of work in 2030.
Emerging technologies are enabling people and communities across the globe to pursue and sustain themselves with more creative, meaningful and equitable ways of working. Our researchers cite three key shifts that will usher in a more inclusive and rewarding work experience over the next decade.
Human-machine partnerships will make it possible to find and match people’s unique capabilities and compatibilities.
Real-time and immersive collaboration will empower workers across the world.
A deep understanding of AI will unlock human potential and set workers apart.
Human and machine partnerships will create more equitable workplaces by evaluating candidates based on their capabilities, rather than gender, age or class.
For example, organizations will rely on AI to reduce human bias in the hiring process, guide the creation of optimal teams in the workplace, and help design incentives to increase productivity, morale and retention.
of business leaders expect to use new technologies to create equal opportunities by removing human bias in decision-making 1
Over the next decade employees will collaborate in entirely different, immersive ways as technologies, such as XR (extended reality), empower them more than ever before.
Real-time collaboration practices already embedded in gaming, coding and distributed communities will be used to enable more connected ways of working. Entire teams will be able to look at, touch and interact with work together.
of business leaders plan to use emerging technologies to improve workforce productivity1
AI will be designed for collaboration. Machines will continuously build and improve their understanding of humans, improving their ability to collaborate and drive productivity.
3D haptic feedback, gesture recognition and even smell will be used in interface systems to provide more diverse and accessible ways to interact with data and applications.
XR, which includes augmented reality, virtual reality, and mixed reality, combines real and virtual environments to allow users to turn abstract information into rich, interactive experiences
Secure distributed ledgers like blockchains provide an immutable, transparent data storage mechanism that can automate work processes such as real-time payment upon completion of a work task.
As with any opportunity, challenges will need to be overcome. Our researchers list these:
Full visibility into the criteria used in algorithmic hiring models will be essential to prevent biases.Learn how AI combats bias
The ability to reskill experienced workers and empower a new generation of workers will be crucial.Explore top skills business leaders will value in 2030
Governing structures will need to pursue labor policy changes that keep pace with dynamic work arrangements.Discover what public policy makers need to do to realize 2030
By 2030 new human-machine partnerships will enable us to surpass our limitations and rid the workplace of age-old inefficiencies and inequities. The steps we take today, including modernizing infrastructure, inspiring employees and deploying software, will lay the groundwork for the digital future and the next wave of technology-led human progress.
Today, every organization needs to be a digital organization. Dell Technologies is the one partner you need that can help you make it make it real.
Discover how human-machine partnerships and emerging technologies will impact the future of our economy by 2030.
1. Source: 4,600 business leaders from companies with 250+ employees, across 40+ countries and 12 industries; Vanson Bourne and Dell Technologies, 2018