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    Dell PC as a Service (PCaaS)

    Get a modernized employee experience at a predictable monthly price

    Dell Solutions with Intel®‎

    • The way employees experience technology has become a priority for organizations to stay competitive and to attract and retain the best talent.

      Today’s workforce relies on their PCs and accessories to get work done anytime and from anywhere. Users need their PCs to be fully configured on receipt no matter where they are located, IT departments need to maintain the system’s fitness and security to minimize disruptions for users, and at the end of the PC lifecycle ensure responsible retirement of all hardware.

      When organizations use Dell’s PCaaS, they get the benefit of a modernized employee experience while relying on a single provider to take care of all their IT needs, at one monthly price with no upfront investment. 

      Download PCaaS Brochure

    • Explore our PCaaS Solution

    • DEVICES AND SOFTWARE
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        Devices and Software

        Choose from the broadest range of Most Intelligent Business PCs in the industry with built-in AI that adapts to the way you work, wherever you work.

        • Choose devices and accessories to meet specific end user needs
        • New modern PC designs and flexible form factors
        • Empower employees to work anywhere 
        Learn More

    • PRODEPLOY CLIENT SUITE
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        Day One Productivity

        Deploy PCs with greater speed, less effort and more control and ensure employees are instantly productive on first boot. 

        • Trust Dell experts and partners to lead PC deployments from project management through planning, configuration and installation
        • Flexibility to choose the specific service level that meets your needs
        • Direct every detail of your PC deployment from our TechDirect portal
        Learn more about Dell ProDeploy Client Suite

    • PROSUPPORT SUITE FOR PCs
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        Uninterrupted Workflow

        Uses our AI engine to detect and resolve technical issues before they become problems ensuring users eliminate downtime and stay in their zone.

        • 24x7 priority access to ProSupport experts online, on the phone or onsite the next business day
        • Telemetry driven insights to allow you to stay informed and maintain control
        • Automatic case creation allows Dell to do the troubleshooting for you
        Learn more about Dell ProSupport Suite for PCs

    • ASSET RECOVERY SERVICES
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        Responsible Retirement

        Return PCs in a secure and environmentally conscious manner and help end users to transition to new technology faster.

        • Return logistics of Dell PCs is managed seamlessly
        • Includes secure data sanitization options
        • Reporting available during the asset recovery process
        Learn more about Dell Asset Recovery Services

    • PAYMENT SOLUTIONS

    • SECURITY
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        Endpoint Security

         

        A comprehensive approach to endpoint security, for the industry’s most secure commercial PCs.*

        • Secure collaboration anywhere with zero-trust security
        • Trusted devices with security built in
        • Safe solutions to protect above and below the OS

         

        Learn more about Dell Endpoint Security

    • SERVICES DELIVERY MANAGER
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        Service Delivery Manager

        For orders that include 300+ systems, a Services Delivery Manager (SDM) will be assigned as your single point of contact They will assist throughout the PC lifecycle management from planning to deployment, through support and management to asset recovery and refresh.

        • Single point of contact for your business into Dell
        • Expert coordinator of service delivery

    • Benefits At a Glance

      • Key Benefits of PCaaS

        Manage the complexity of delivering a modernized employee experience at a predictable budget**.

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        Maintain cashflow liquidity

        No upfront investment is required. Take advantage of a monthly payment with no hidden fees. Payments do not start until PCs are delivered.

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        Reduce Costs

        Harness Dells technical expertise and scalable AI tools to reduce day to day lifecycle maintenance costs. 

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        No ownership or PC disposal burden

        Dell will responsibly retire all hardware assets at the end of the contract and ensure a seamless transition to new technology.

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        Modernized PC Lifecycle Management

        Get comprehensive solutions for deployment, security, management and support.

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        Flexible payment solutions

        Flexible financing options (flex up, down and mid-term upgrades for more than 150 units) from Dell's payment experts

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        Hardware tailored to end user personas

        The workforce is no longer one size fits all. Dell’s research driven end user solutions help different types of workers get and stay productive. 

    • Offer Details

      • Offer Details

      • What We Offer Purpose  Benefits

        What You Get
        PC as a Service for Business Customers who are looking to simplify PC lifecycle management for 1 – 299 units.
        • Predictable budget planning

        • Reduced IT effort to manage computing needs                                     
        • Simple, non-disruptive deployments                                                 
        • Proactive fault detection means less downtime or outages

        • Accelerated PC refreshes keep end-users in the most relevant technology
        • Fully customizable options for Dell award-winning business laptops, desktops and workstations

        • Options for software

        • Best-in-class services that span support, asset return and optional deployment

        • 3 or 4 year financing terms** 


        PC as a Service for Enterprise

         

        		 Customers seeking to simplify PC lifecycle management for more complex environments of 300+ units.

        In addition to everything above, you also get:

         

        • Flexibility to fit your business needs throughout the offer

        • Technology tailored to how end-users want and need to work

        • A Services Delivery Manager streamlines customer communications during the PC lifecycle

        In addition to everything above, you also get:

         

        • A Services Delivery Manager assigned to you as the single point of contact for the life of the project.

        • Flexible financing options built in to the 3 or 4 year term with the option to flex up, flex down or upgrade mid-term**
    • Customer Story: [Shiseido]

      Customer Story

      Shiseido makes 25% saving on its PC budget by adopting PC as a Service

      See how Dell PCaaS helped Shiseido reduce the time and capital cost of client refresh programs.

      Watch Video
      Watch Video

    • RESOURCES

      Essential Resources

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      PC as a Service Customer Brochure

      Download brochure to learn more and share details about Dells PCaaS program.

      Read Brochure

    • Related Offerings

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      Unified Workspace

      Unified Workspace

      Dell Technologies Unified Workspace is the industry’s most comprehensive solution4 to deploy devices and then secure, manage and support them from the cloud, wherever you work.

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      Remote Work

      Implementing a Remote Workforce

      Technology has always connected us, and now it’s more important than ever. As we navigate the changing landscape of work, we’re committed to delivering solutions that keep you and your employees safe. Learn more about our remote work solutions.

      Explore
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      Dell Technologies On Demand

      Dell Technologies On Demand

      Get flexible consumption and as-a-service solutions across our entire portfolio, from workforce solutions to the data center, from edge to core to cloud**.

      Explore

  • Dell Technologies Advisors are here to help.

    • Leasing and financing is provided to qualified commercial customers by Dell Financial Services Pty Limited, trading as Dell Financial Services (DFS) (ABN 19 086 351 537) at Building 3, 14 Aquatic Drive, French’s Forest, NSW 2086, Australia. Offers may not be available or may vary. Not all customers may qualify for these rates. Offers may be changed without notice and are subject to product availability, eligibility, credit approval and execution of documentation provided by and acceptable to DFS. Dell Technologies and the Dell Technologies logo are trademarks of Dell Inc.