Get connected to keep your systems running at their best with Secure Remote Services
Secure Remote Services (formerly ESRS) is a secure, two-way connection between Dell EMC products and Dell EMC Customer Support that helps customers avoid and resolve issues up to 73% faster1. It is completely virtual and offers flexibility for enterprise environments of any size.
Secure Remote Services Key Benefits
Secure Remote Services is a secure connectivity technology, available at no additional cost with any active ProSupport Enterprise or warranty contract.
Get the full value of your Dell EMC infrastructure.
Avoid and resolve issues faster with Secure Remote Services.
Leverage Secure Remote Services, Dell EMC’s secure, bi-directional connectivity technology that proactively detects system problems and prevents issues before they impact your business.
ESRS gives me proactive supervision of my environment and the ability to rapidly address failures, ideally before they happen.