Dell EMC guarantees that our products will perform as stated in our product specifications.
Dell EMC provides choices to optimize financial resources and enable companies to accurately predict future costs and adjust as needed.
Dell EMC enables IT infrastructure to seamlessly move forward to future technologies and access cloud capabilities.
With the purchase of a three-year ProSupport agreement, Dell EMC guarantees three-years of storage, data protection, and hyperconverged product satisfaction, while the industry standard is 30-days.1
Take the opportunity to trade-in existing, or competitive systems, for credit towards next generation Dell EMC storage, data protection, or HCI product offerings.2
Clear and transparent support pricing that details prepaid support with the Dell EMC Clear Price Support Framework.3
Everything you need to store and manage your critical data is included with your Dell EMC storage and HCI purchase.4
It’s always easy to move to Dell EMC next generation storage and hyperconverged solutions with seamless upgrades and built-in data migration tools.5
Use recommended best practices from Dell EMC to get up to 55x data reduction guaranteed for data protection appliances.6
Dell EMC provides guaranteed storage data reduction rates for your workloads.7
Dell EMC offers cloud mobility, services, protection and management for storage, data protection and HCI products.8
Dell EMC provides flexible on-demand consumption models for IT infrastructure delivered by Dell Financial Services (DFS).9
Learn how Dell EMC goes one step further with a program that delivers a future-proof infrastructure promise that extends to its larger storage, hyperconverged, and data protection portfolio and provides support across both generational and architectural transitions.
See what our customers are saying about the value of the Future-Proof Loyalty Program.
1. Three-year Satisfaction Guarantee: Requires purchase of a 3-year ProSupport agreement. Compliance is based on product specifications. Any refund will be prorated. Applicable products include: Data Domain, Dell EMC Unity, Dell EMC Unity XT, ECS Appliance, Integrated Data Protection Appliance (IDPA), Isilon, PowerMax, PowerVault ME4, SC Series, XtremIO X2, VMAX All Flash, VxRail
2. Hardware Investment Protection: Trade-In value determined based on market conditions at Dell EMC's sole discretion. Applicable products include: Data Domain, Dell EMC Unity, Dell EMC Unity XT, ECS Appliance, Integrated Data Protection Appliance (IDPA), Isilon, PowerMax, PowerVault ME4, SC Series, XtremIO X2, VMAX All Flash, VxRail
3. Clear Price: Excludes PowerVault ME4 and SC Series. Applicable products include: Data Domain, Dell EMC Unity, Dell EMC Unity XT, ECS Appliance, Integrated Data Protection Appliance (IDPA), PowerProtect, Isilon, PowerMax, XtremIO X2, VMAX All Flash and VxRail
4. All-Inclusive Software: Includes select software needed to store and manage data. Applicable products include: Dell EMC Unity, Dell EMC Unity XT, ECS Appliance, PowerMax, PowerVault ME4, SC All-Flash, VMAX All Flash, VxRail, XtremIO X2
5. Never-Worry Data Migrations: Does not include data transfer services. Customer responsible for ensuring data is backed-up. Applicable products include: Dell EMC Unity, Dell EMC Unity XT, PowerMax, SC Series, XtremIO X2, VMAX All Flash, VxRail
6. Data Protection Deduplication Guarantee - Requires customer signature and purchase of a ProSupport, ProSupport Plus or with the Mission Critical maintenance agreement. Applicable products include Data Protection products only.
7. Storage Data Reduction Guarantees: Requires customer signature and purchase of ProSupport Plus or ProSupport with Mission Critical. Applicable products include All-Flash Storage products only.
8. Cloud Enabled: Dell EMC products leverage cloud services including mobility, protection, data services and control. Applicable products include: Data Domain, Dell EMC Unity, Dell EMC Unity XT, ECS Appliance, Integrated Data Protection Appliance (IDPA), Isilon, PowerMax, XtremIO X2, VMAX All Flash, VxRail
9. Cloud Consumption: Dell EMC Flexible consumption models enabled by Dell Financial Services (DFS). Applicable products include: Data Domain, Dell EMC Unity, Dell EMC Unity XT, ECS Appliance, Integrated Data Protection Appliance (IDPA), Isilon, PowerMax, SC Series, XtremIO X2, VMAX All Flash, VxRail
