Going above and beyond customer expectations with guarantees that our world class technology capabilities will deliver as promised.
Ensuring customers can easily purchase, exchange, and upgrade IT solutions to seamlessly modernize technologies today and into the future.
Safeguarding IT futures with technologies and features designed to flexibly operate on premises or in the cloud, today and in the future.
With the purchase of a three-year ProSupport agreement, Dell Technologies guarantees three-years of storage, data protection, HCI, & networking product satisfaction, while the industry standard is 30-days.1
Dell Technologies provides guaranteed storage data reduction rates for your workloads.2
Use recommended best practices from Dell Technologies to get up to 55x data reduction guaranteed for data protection appliances.3
Take the opportunity to trade-in existing, or competitive systems, for credit towards next generation Dell EMC storage, data protection, and HCI product offerings.4
Clear Price provides fair and transparent support price guidance for storage, data protection, and hyper-converged products.5
Everything you need to store and manage your critical data is included with your Dell EMC storage, HCI, & networking purchase.6
Flexible upgrade options, beyond just a next-gen controller swap. Upgrades that can be done anytime in contract as opposed to waiting three years or more and no renewal required when the upgrade is performed.7
It’s always easy to move to Dell EMC next generation Storage & HCI solutions with seamless upgrades and built-in data migration tools.8
Dell Technologies provides flexible on-demand consumption models for IT infrastructure delivered by Dell Financial Services (DFS).9
Learn how Dell EMC goes one step further with a program that delivers a future-proof infrastructure promise that extends to its larger storage, hyperconverged, and data protection portfolio and provides support across both generational and architectural transitions.
1. Three-year Satisfaction Guarantee: Requires purchase of a 3-year ProSupport agreement. Compliance is based on product specifications. Any refund will be prorated. Applicable products include: Data Domain, Dell EMC Unity, Dell EMC Unity XT, ECS Appliance, Integrated Data Protection Appliance (IDPA), Isilon, Networking (N, S, Z Series, MX Switching Modules), PowerMax, PowerStore, PowerVault ME4, SC Series, XtremIO X2, VMAX All Flash, VxFlex Appliance, VxRail
2. Storage Data Reduction Guarantees: Requires customer signature and purchase of ProSupport Plus or ProSupport with Mission Critical. Applicable products include All-Flash Storage products only.
3. Data Protection Deduplication Guarantee - Requires customer signature and purchase of a ProSupport, ProSupport Plus or with the Mission Critical maintenance agreement. Applicable products include Data Protection products only.
4. Refresh & Recycle: Trade-In value determined based on market conditions at Dell EMC's sole discretion. Applicable products include: Data Domain, Dell EMC Unity, Dell EMC Unity XT, ECS Appliance, Integrated Data Protection Appliance (IDPA), Isilon, PowerMax, PowerStore, PowerVault ME4, SC Series, XtremIO X2, VMAX All Flash, VxFlex Appliance, VxRail
5. Clear Price: Excludes PowerVault ME4 and SC Series. Applicable products include: Data Domain, Dell EMC Unity, Dell EMC Unity XT, ECS Appliance, Integrated Data Protection Appliance (IDPA), PowerProtect, Isilon, PowerMax, PowerStore, XtremIO X2, VMAX All Flash and VxRail
6. All-Inclusive Software: Includes select software needed to store and manage data. Applicable products include: Dell EMC Unity, Dell EMC Unity XT, ECS Appliance, Networking (N, S, Z Series, MX Switching Modules), PowerMax, PowerStore, PowerVault ME4, SC All-Flash, VMAX All Flash, VxFlex Appliance, VxRail, XtremIO X2
7. Anytime Upgrades: Requires purchase of ProSupport Plus and either Standard or Select add-on (where available) at point of sale to qualify. Select provides next gen controller from Standard, plus choice of in-family upgrade or scale-out discount toward second appliance solution. Available for PowerStore. Additional terms and conditions apply.
8. Never-Worry Data Migrations: Does not include data transfer services. Customer responsible for ensuring data is backed-up. Applicable products include: Dell EMC Unity, Dell EMC Unity XT, PowerMax, PowerStore, SC Series, XtremIO X2, VMAX All Flash, VxFlex Appliance, VxRail
9. Flexible Consumption: Dell EMC Flexible consumption models enabled by Dell Financial Services (DFS). Applicable products include: Data Domain, Dell EMC Unity, Dell EMC Unity XT, ECS Appliance, Integrated Data Protection Appliance (IDPA), Isilon, Networking (N, S, Z Series, MX Switching Modules), PowerMax, PowerStore, SC Series, XtremIO X2, VMAX All Flash, VxRail