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    Innovate with Services: Recommendations for IT Leaders from Industry Experts

    • Innovation leaders need IT services to drive transformative outcomes
      The role of IT has evolved and is now considered to be part of the lifeblood of many organizations. Without IT’s ability to innovate and propel the organization forward, the company will not survive, let alone thrive in a digital world.

    • Dell Technologies Services commissioned Forrester Consulting to evaluate the impact of evolving IT staffing models and take a closer look at how IT decision makers are using expert deployment and support services to drive transformative outcomes. Doug Schmitt, President, Dell Technologies Services, discusses the study findings, including the need for business leaders to enable their IT staff to focus on strategic, game changing projects and how partnering with the right IT service provider can help them break through barriers to transformation.

    • Accelerate time to value and maximize IT productivity with services

      • The Forrester Consulting study reveals that time and effort spent deploying and supporting technology and lack of the right expertise are top barriers preventing internal IT teams from focusing on the strategic initiatives that drive transformation. The study also highlights how partnering with external IT service providers enables organizations to shift more IT time to innovation and realize the full potential of their digital technologies. Forrester has summarized the research results and provides key recommendations in the documents below.

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        62%

        Lack IT skills to realize full potential of tech purchases

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        44%

        Lack the right IT resources to deploy new technology

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        80%

        Think deployment services from IT providers allow IT staff to spend more time on innovation

    • Shift IT staff time from day-to-day tasks to innovation with Dell Technologies services

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      Deployment Services

      Conquer complexity and bring new IT investments online as quickly as possible. Leverage our 30-plus years of experience for efficient and reliable PC and infrastructure solution deployment. Accelerate adoption and ROI, and free your IT staff for more strategic work.

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      Support Services

      Change the way you think about support with smart, ground-breaking technology backed by experts to help you maximize productivity, uptime and convenience. Experience more than fast problem resolution- our AI engine proactively detects and even prevents issues before they impact performance.

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      Managed Services

      Shift IT staff time from day-to-day tasks to innovation with services focused on rapid adoption and full optimization of your digital technologies

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      Residency Services

      Accelerate your technology transition and optimize your data center with Residency Services. Leverage our technology experts to optimize configurations, provide proven processes and procedures, and share knowledge with your IT staff.