Security Alert Settings

This chapter describes the different methods available to notify administrators of alerts that occur on the storage system.

Topics include:

Alert settings

Storage system alerts inform administrators of actionable events that occur on the storage system. Storage system events can be reported as shown in Table 1.

Table 1. Alert settings

Alert type

Description

Visual notification

Displays informational pop-up messages when users log in to the interface and in real-time to indicate when alert conditions occur. Pop-ups provide basic information about the alert condition. You can obtain additional information from the Settings > Alerts > Specify Email Alerts and SMTP Configuration.

Note: Storage system visual alert notifications are not configurable. Also, the storage system does not have an option of authentication to an SMTP mail server. If your mail server requires all clients to authenticate to relay an email, the storage system cannot send email alerts through that mail server.

Email notification

Enables you to specify one or more email addresses to which to send alert messages. You can configure the following settings:

Email addresses to which to send storage system alerts.
Severity level (critical, error, warning, notice, or information) required for email notification.

Note: For storage system alert email notification to work, you must configure a target SMTP server for the storage system.

SNMP traps

Transfer alert information to designated hosts (trap destinations) that act as repositories for generated alert information by the storage network system. You can configure SNMP traps through Unisphere. Settings include:

IP address of a network SNMP trap destination
Optional security settings for trap data transmission
- Authentication protocol: Hashing algorithm used for SNMP traps (SHA or MD5)
- Privacy protocol: Encryption algorithm used for SNMP traps (DES or AES)
- Version: Version used for SNMP traps (v2c or v3)
- Community: SNMP community string (applicable only to v2c SNMP destination)

The Unisphere Online Help provides more information.

EMC Secure Remote Services (ESRS)

ESRS provides an IP-based connection that enables EMC Support to receive error files and alert messages from your storage system, and to perform remote troubleshooting resulting in a fast and efficient time to resolution.

Note: Available with operating environment (OE) version 4.0 or later. For ESRS to work, you must enable it on the storage system.

Configuring alert settings

You can configure storage system alert settings for email notifications and SNMP traps from the storage system.

Configure alert settings for email notifications

Using Unisphere:

Procedure

Select Settings > Alerts > Email and SMTP.
In the Specify Email Alerts and SMTP Configuration section under Send email Alerts to the following email list, configure the email addresses to which to send alert notifications.

Under Severity level of alerts to send:, configure the severity level at which alert email messages are generated to one of the following:

Critical
Error and Above
Warning and Above
Notice and Above
Information and Above

Note: For the storage system alert email mechanism to work, a target SMTP server must be configured for the storage system.

Under Specify SMTP network settings:, configure the target SMTP server.

Configure alert settings for SNMP traps

Using Unisphere:

Procedure

Select Settings > Alerts > SNMP.
In the Manage SNMP Alerts section under Send alerts through SNMP traps to these destinations:, configure the following information for the SNMP trap destinations:
- Network name or IP address
- Authentication protocol to use
- Privacy protocol to use
- Version of SNMP to use
- Community string (applicable to v2c SNMP only)
Under Severity level of alerts to send:, configure the severity level at which SNMP traps are generated to one of the following:
- Critical
- Error and above
- Warning and above
- Notice and above
- Information and above