We can proactively identify issues before they become problems with SupportAssist, and enable staff to stay productive
Learn more about the benefits of SupportAssist
for business PCs and how to take the steps to
get connected today.
Review the user guide for SupportAssist set-up information.
Ask questions on the SupportAssist user forum.
Learn more about how SupportAssist securely monitors Dell PCs
1SupportAssist automatically detects and proactively alerts Dell to: operating system issues, software upgrades, driver updates and patches, malware, virus infected files, failures of hard drives, batteries, memory, internal cables, thermal sensors, heat sinks, fans, solid state drives and video cards. Predictive analysis failure detection includes hard drives, solid state drives, batteries and fans. Not available on Linux, Windows RT, Android, Ubuntu or select Chrome based products.
2 Based on a Principled Technologies report, “Diagnose and resolve a hard drive issue in less time with Dell ProSupport Plus” May 2020. Testing commissioned by Dell, conducted in the United States. Actual results may vary. Full report: http://facts.pt/ddv0ne9
3You will be required to enable SupportAssist in the Google Admin console with a Google Chrome Enterprise Upgrade License.
4SupportAssist for Chrome OS proactively alerts Dell to: operating system issues, failures of hard drives, batteries, memory and internal cables
5SupportAssist for Chrome OS predictive issue detection includes battery