Providing support to a rapidly increasing number of remote workers often triggers the three-way tug of war between users, the business and IT. Users expect speed and clear choices delivered as a personalized consumer-grade experience. The business wants to keep workers productive while reducing costs. IT needs to maximize automation and remote IT capabilities to increase operational efficiency and not exceed manpower capacity.
Dell Technologies expert consultants can help you build a unified services portal that makes it fast and easy for users to access IT services from anywhere in the world. At the same time it will reduce administrative costs, boost employee productivity and capture the data you need to tune your offerings and precisely plan to meet the needs of the business. As part of this service, Dell Technologies consultants will:
- Create an easy to use self-service storefront where users can view available IT services and place orders.
- Launch quickly by customizing proprietary framework templates available for multiple platforms – ServiceNow, VMware vRealize Suite, Microsoft SharePoint, HTML/JavaScript, and more.
- Leverage the experience of hundreds of implementations.
Help you to reduce costs and improve productivity of users and IT staff.