• CUSTOMER STORY

    Mercy Ships

    • Hope and healing on the high seas—surgeons serving the billion-plus people living in the developing world

      Doctors perform 313 million surgeries every year all over the world. However, just 6% of them serve the billion-plus people living in the developing world. That’s where Mercy Ships and the Africa Mercy, a floating hospital aboard an ex rail ferry, comes into play. Based in West Africa and staffed entirely by a crew of 400+ volunteers, the non-profit relies on Dell Technologies to streamline and simplify their IT, so they can focus on serving those in desperate need of life-saving surgeries and care.

    • Providing real hope and results. Virtually.

      Mercy Ships modernized their data center at the International Support Center with VxRail. This allows more stability with less management. With easier oversight, consolidated support and a simple approach to service deployment and data management, space and expertise can be better optimized. Watch the video to see how Mercy Ships uses virtualization to provide on-board operational excellence.


    • We get the consolidated platforms we need from Dell to optimize what we do and make a greater impact on the lives of the people we serve.

      Jonathan Dyson, Director of Enterprise Infrastructure, Mercy Ships
    • Focusing on need. Not on IT.

      Major technological goals for Mercy Ships includes streamlining efficiencies, making technology and data accessible on board and off-premise, and maximizing uptime so applications run the way they should. By partnering with a single partner and running software-defined infrastructure, they’re able to concentrate on delivering high-quality care instead of systems management.

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    • Customer: Mercy Ships
      Industry: Healthcare
      Location: United States

      • Integrations

      • PowerProtect DD Appliance
        Transform backup, archive and disaster recovery via high-speed, cloud enabled protection storage.

      • Data Protection Software
        Explore our portfolio of solutions for backup and recovery, data archiving and cloud backup software.

      • Isilon
        Learn how Isilon scale-out NAS meets the consolidation, storage and protection needs of enterprise file workloads.

      • VxRail Hyperconverged Infrastructure
        Accelerate innovation and data center modernization across the core, edge and cloud.

    • Saving space. Saving lives.

      VxRail’s inclusion into the IT transformation of Mercy Ships keeps technology simple and space-efficient. Keeping the technology simple across multiple platforms and across multiple ports of call is a key tenet to ensure nurses, surgeons, doctors, electricians, and deckhands can all use time and limited real estate wisely.

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    • Mercy Ships participates in the Dell Technologies Customer Advocacy Program.