• DIGITAL TRANSFORMATION

    Breaking through at the intersection of people and technology

    The Breakthrough study, a global survey with 10,500 respondents, examines people’s capacity for digital change and explores how businesses can build breakthrough transformation at the intersection of people and technology.1

     

    • Digitally transform with your people front and center

      Digital transformation isn’t easy. Businesses have rapidly accelerated their transformation programs over the past two years and it’s taken a toll on their workforce. To succeed in today’s do-anything-from-anywhere economy, leaders need to put people front and center and equip them with the right technology to innovate. 

    • Barriers to digital transformation

      While 85% of business leaders believe their people are their “greatest asset,” there is also a general consensus that people are not delivering on their potential. 64% report the failure of their digital transformation programs is often due to their people. Leaders have to tackle persistent people-related barriers spanning skills, leadership and culture. 

    • Skills

      69%

      are concerned they don’t have the necessary skills for digital transformation.

    • Leadership

      67%

      believe their organization underestimates the people requirements when planning transformation programs.​

    • Culture

      61%

      are struggling with internal politics, a lack of clear communication and/or weak decision-making and governance.​

    • Measuring readiness for digital change

      To understand people’s readiness for digital change, we grouped respondents into four benchmark groups. Where people are on the benchmark correlates with how confident they are to advance in this hyper-digital world. Just 10% of respondents are chasing innovation and trailblazing technological change and nearly half are generally resistant to change.

    • Sprint

      Will chase innovation and trailblaze technological change

    • Steady

      Prepared to adopt technological change, selected by others

    • Slow

      Inclined to hold back and observe/deliberate

    • Still

      Tend to anticipate problems and resist proposed technology innovations based on perceived risk

    Global Results
    Select region and location below to compare with global results
    Sprint
    Steady
    Slow
    Still

    • Turning friction into fuel

      Breakthrough transformation happens at the intersection of people and technology. By understanding behaviors and learning preferences, leaders can transition the workforce from a source of friction to a source of fuel. To do so, they need to understand how to improve connectivity, increase productivity and lead with empathy.

    • Lead with empathy

      Discover how to thrive in the new era of the employee and be the leader who unleashes innovation.

    • Discover, learn, be inspired

      Explore our collection of articles, podcasts and more to learn about technology that is changing our world—all on Perspectives.

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    • 1 Source: The Breakthrough Study, Dell Technologies, April 2022. Base: 10,500 respondents (senior IT and business decision makers, employees involved in digital transformation projects) in North America, Latin America, Europe, Asia, Pacific and Japan and Greater China