PURPOSE
The growing complexity of the application landscape in an organization means container orchestration and management platforms are becoming inevitable for organizations seeking to be agile and speed up their digital journeys. This paper examines the critical importance of accelerated app development and deployment in helping organizations to remain relevant amid widespread uncertainty. The paper also emphasizes the need for a structured approach to application transformation and briefly highlights the VMware Tanzu platform’s role in this endeavor.
State of Digital Transformation in the Middle East and Africa
In today’s digital age, digital transformation (DX) is the only way forward for improving business processes, retaining customers, and strengthening resiliency plans. The objective is to build a consistent cloud operating model for standardizing infrastructure and enhancing performance, stability, and resilience, providing businesses and individuals with the flexibility and choices necessary to build their digital future. Dell Technologies and VMware have helped with this transformation, supporting organizations with their app development and agility objectives.
IT decision makers have invested heavily in their organizations digital transformation journey focusing on technologies that would help future-proof their businesses, increase customer satisfaction, accelerate innovation, improve employee satisfaction, and digitize the organization, with more than 70% of these decision makers migrating their cloud-based functions to the cloud. Dell Technologies and VMware’s portfolio offers customers a comprehensive and innovative set of technologies and services that are at the forefront of the information age.
“The epicenter of focus for many customers is changing from infrastructure to developers and we’re embracing developers by making all of our solutions API-driven, and developer ready,” says Dell Technologies CEO Michael Dell.
VMWARE TANZU: A 360-DEGREE APPROACH TO HELP CUSTOMERS MEET THEIR BUSINESS NEEDS
Kubernetes is evolving as the primary platform for orchestrating containers. A consistent Kubernetes integration layer is provided by VMware Tanzu Application Platform, which enables developers to manage multiple Kubernetes clusters.
“Developers are under pressure to move outside their comfort zone and extend coding further down into the infrastructure as part of their role under a DevOps model,” said Charlotte Dunlap, research director at GlobalData.
Prioritizing agility in digital initiatives is a top priority for organizations in the Middle East and Africa before customers lose patience and shift to their competitors. Faster application delivery means delivering better user experiences, achieving business goals, and eventually creating a resilient organization so that agility becomes an integral part of the culture of the company while addressing customer needs consistently and imposing steep barriers to entry.
“VMware is looking to deliver the most compelling business opportunity for partners to invest in their modern applications practice in the industry,” said Richard Steeves, Senior Director of Worldwide Partner Modern Application Platform Sales, who leads VMware’s partner go-to-market for Tanzu.
VMware Tanzu, in its role as a multi-cloud solution provider, provides applications at speed with continuous updates and upgrades, in compliance with global regulations. In regulated industries, such as banking and finance, healthcare, retail and e-commerce, energy, defense and intelligence, regional telecoms, and public sectors, customers can access services with the assurance that local data sovereignty laws will be followed.
CUSTOMER EXPERIENCE & OPERATIONAL EXCELLENCE
IDC’s recent study reveals that customer experience and operational excellence are collective responsibilities, and organizations need to make a conscious effort to deliver on these two key pillars. Knowing customers well, reaching out to the right set of customers with attractive offers, and driving sharp campaigns is critical. It also means leaders need to create a well-oiled operational engine to support the cost-effective delivery of superior customer experience. Sales and marketing teams can rely on their operations team for predictability in delivering products and services. Building a resilient enterprise is a never-ending journey that starts with making conscious efforts to create a culture that fosters agility.
A range of Dell Technology tools are available to detect, diagnose and accelerate data retrieval including adaptive analysis and metadata scans. Data recovery can be sped up by monitoring files and databases to identify the last uncorrupted copy of data, which can also help determine if a cyberattack has occurred.
The journey to building a resilient enterprise begins with making conscious efforts to cultivate an Agile culture. It is imperative that Middle East and African organizations embrace these realities of the new normal as early as possible and prioritize agility in their list of digital initiatives to prevent customers from losing patience and switching to their competitors.
Learn more about Dell Technologies and VMware Tanzu integration here.