• Expect the unexpected with Accidental Damage Service

      Whether your devices are used in a classroom, a hospital, on the road or in an office, accidents are inevitable. When an employee calls about a damaged device, be ready with Accidental Damage Service2. You’ll have peace of mind knowing you can easily repair or replace laptops used by your mobile employees, even when they’re traveling or working off-site.

    • Key Benefits

      • Peace of Mind – enhanced coverage for damage not covered by the hardware warranty
      • Value – reduce out-of-pocket expenses for unexpected repairs
      • Productivity – get users back to business quickly and efficiently
      • International coverage1 – Technical support is available if accidental damage occurs while traveling

      Learn more about Accidental Damage Service


      Avoid Accidental Damage on your Dell Computer

      Laptops are made to be tough and portable, but not indestructible. Use these common sense tips on protecting your laptop from accidental damage.


      Stay on top of things – even when accidents happen.

      This datasheet provides more info on the benefits of Accidental Damage, what’s covered and what’s not covered.

      1. Claims outside the country in which the contract is purchased are limited to a reasonable effort basis and may not be available to all customers. In addition, out of country support will not include whole unit replacements.
      2. Dell Accidental Damage Service is only available during the term for Dell’s limited hardware warranty and excludes theft, loss, and damage due to fire, flood or other acts of nature, or intentional damage. Customer may be required to return unit to Dell. Limit of 1 qualified incident per contract year. For complete details, visit
      3. General footnote: Availability varies by country. To learn more, customers and Dell Channel Partners should contact their Dell sales representative for more information.