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Optimize for Storage
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Purpose
Aligning your storage needs to business objectives, your Dell EMC storage expert orchestrates a host of tools and resources to analyze, evaluate and report on storage health, providing personalized recommendations.
- Daily system monitoring
- Deep-dive configuration and performance evaluations
- Annual strategic planning session
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Benefits
Your designated storage expert keeps a daily watch on system trends, risks, capacity and performance data while also delivering an added layer of accountability and guidance.
- Ongoing best practice advice
- Technical guidance and knowledge transfer
- Assistance with critical support issues
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What You Get
With so much information available, you don’t always have the time to review and interpret data, or to formulate a plan or course correction. That’s where Optimize for Storage can make a real and measurable difference.
- A trusted advisor to your storage management team
- Ongoing guidance on the operational health of your storage solution
- Dedicated storage expert who stays with you throughout the life of your contract
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GET FIT. STAY HEALTHY.
Even top performers need data storage optimization guidance
Serving as coach and a trusted advisor, a designated Dell EMC storage expert provides ongoing personalized guidance and actionable next steps, resulting in significantly less risk of data loss, downtime or business delays. It’s an added level of expertise that keeps your storage systems performing at their best.
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The Dell EMC Optimize service helps us sleep at night because we know we have a constant set of eyes monitoring our storage. They are very quick to alert us to potential issues and assist in resolving anything that comes up. The monthly review call is also a huge benefit because it helps us stay in touch with what is going on under-the-hood when things get busy.
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Support Services for Dell EMC Storage Solutions
Learn how to get the most out of your storage systems with the support expertise Dell EMC is known for across the globe.
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ProSupport Enterprise Suite
Comprehensive support for complex IT environments.
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MyService360
Simplify your online support experience with near real-time data visualizations of service activities and actionable insights.
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SupportAssist
Power your support experience with automated proactive and predictive support technology.
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Secure Remote Services
Discover how Dell EMC’s secure data-driven technologies help avoid and resolve issues faster.
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Future-Proof Storage Loyalty Program
Gain additional peace of mind with guaranteed satisfaction and investment protection for the future.
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ProSupport Enterprise Suite
The more you depend on technology, the more you need the right support.
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Dell EMC Unity
Flexible unified storage with hybrid cloud delivers the ultimate in simplicity and value.
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Dell EMC SC Series Storage
Intelligent All-Flash and hybrid storage solutions offer transformational performance.
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CloudIQ
Easily monitor, analyze, and troubleshoot your storage environment from anywhere.
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- Based on internal analysis of technical support incidents from August 2017 to May 2018 for SC Series comparing the percentage of Data Unavailable / Data Loss cases in systems with Optimize for Storage vs. systems without it. Actual results may vary.
- Based on internal analysis of service tags from July 2009 to October 2018 for SC Series comparing the percentage of Severity 1 cases in systems with Optimize for Storage vs. systems without it. Actual results may vary.
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