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Optimize for Storage
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The Dell EMC Optimize service helps us sleep at night because we know we have a constant set of eyes monitoring our storage. They are very quick to alert us to potential issues and assist in resolving anything that comes up. The monthly review call is also a huge benefit because it helps us stay in touch with what is going on under-the-hood when things get busy.
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Support Services for Dell EMC Storage Solutions
Learn how to get the most out of your storage systems with the support expertise Dell EMC is known for across the globe.
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ProSupport Enterprise Suite
Comprehensive support for complex IT environments.
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MyService360
Simplify your online support experience with near real-time data visualizations of service activities and actionable insights.
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SupportAssist
Power your support experience with automated proactive and predictive support technology.
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Secure Remote Services
Discover how Dell EMC’s secure data-driven technologies help avoid and resolve issues faster.
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Future-Proof Storage Loyalty Program
Gain additional peace of mind with guaranteed satisfaction and investment protection for the future.
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- Based on internal analysis of technical support incidents from August 2017 to May 2018 for SC Series comparing the percentage of Data Unavailable / Data Loss cases in systems with Optimize for Storage vs. systems without it. Actual results may vary.
- Based on internal analysis of service tags from July 2009 to October 2018 for SC Series comparing the percentage of Severity 1 cases in systems with Optimize for Storage vs. systems without it. Actual results may vary.
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