Dell PC as a Service (PCaaS)

    Get a modernized employee experience at a predictable monthly price

    Dell Solutions with Intel®‎
    • The way employees experience technology has become a priority for organizations to stay competitive and to attract and retain the best talent.

      Today’s workforce relies on their PCs and accessories to get work done anytime and from anywhere. Users need their PCs to be fully configured on receipt no matter where they are located, IT departments need to maintain the system’s fitness and security to minimize disruptions for users, and at the end of the PC lifecycle ensure responsible retirement of all hardware.

      When organizations use Dell’s PCaaS, they get the benefit of a modernized employee experience while relying on a single provider to take care of all their IT needs, at one monthly price with no upfront investment.

    • Explore our PCaaS Solution



        Devices and Software

        Choose from the broadest range of Most Intelligent Business PCs in the industry with built-in AI that adapts to the way you work, wherever you work.

        • Choose devices and accessories to meet specific end user needs
        • New modern PC designs and flexible form factors
        • Empower employees to work anywhere 


        Day One Productivity

        Deploy PCs with greater speed, less effort and more control and ensure employees are instantly productive on first boot. 

        • Trust Dell experts and partners to lead PC deployments from project management through planning, configuration and installation
        • Flexibility to choose the specific service level that meets your needs
        • Direct every detail of your PC deployment from our TechDirect portal


        Uninterrupted Workflow

        Uses our AI engine to detect and resolve technical issues before they become problems ensuring users eliminate downtime and stay in their zone.

        • 24x7 priority access to ProSupport experts online, on the phone or onsite the next business day
        • Telemetry driven insights to allow you to stay informed and maintain control
        • Automatic case creation allows Dell to do the troubleshooting for you


        Responsible Retirement

        Return PCs in a secure and environmentally conscious manner and help end users to transition to new technology faster.

        • Return logistics of Dell PCs is managed seamlessly
        • Includes secure data sanitization options
        • Reporting available during the asset recovery process



        Endpoint Security


        A comprehensive approach to endpoint security, for the industry’s most secure commercial PCs.*

        • Secure collaboration anywhere with zero-trust security
        • Trusted devices with security built in
        • Safe solutions to protect above and below the OS




        Service Delivery Manager

        For orders that include 300+ systems, a Services Delivery Manager (SDM) will be assigned as your single point of contact They will assist throughout the PC lifecycle management from planning to deployment, through support and management to asset recovery and refresh.

        • Single point of contact for your business into Dell
        • Expert coordinator of service delivery


        Expert Management

        Shift end-user support and device management to Dell Technologies managed services allowing IT department to focus on business priorities.

        • Fully staffed IT service desk experts assume end user support 
        • Online service portal lets users choose their preferred mode of assistance
    • Benefits At a Glance

      • Key Benefits of PCaaS

        Manage the complexity of delivering a modernized employee experience at a predictable budget.


        Maintain cashflow liquidity

        No upfront investment is required. Take advantage of a monthly payment with no hidden fees. Payments do not start until PCs are delivered.


        Reduce Costs

        Harness Dells technical expertise and scalable AI tools to reduce day to day lifecycle maintenance costs. 


        No ownership or PC disposal burden

        Dell will responsibly retire all hardware assets at the end of the contract and ensure a seamless transition to new technology.


        Modernized PC Lifecycle Management

        Get comprehensive solutions for deployment, security, management and support.


        Flexible payment solutions

        Flexible financing options (flex up, down and mid-term upgrades for more than 150 units) from Dell's payment experts


        Hardware tailored to end user personas

        The workforce is no longer one size fits all. Dell’s research driven end user solutions help different types of workers get and stay productive. 

    • Offer Details

      • Offer Details

      • What We Offer Purpose  Benefits

        What You Get

        PC as a Service for Business Customers who are looking to simplify PC lifecycle management for 1 – 299 units.
        • Predictable budget planning

        • Reduced IT effort to manage computing needs                                     
        • Simple, non-disruptive deployments                                                 
        • Proactive fault detection means less downtime or outages

        • Accelerated PC refreshes keep end-users in the most relevant technology
        • Fully customizable options for Dell award-winning business laptops, desktops and workstations

        • Options for software

        • Best-in-class services that span support, asset return and optional deployment

        • 3 or 4 year financing terms** 

        PC as a Service for Enterprise


        Customers seeking to simplify PC lifecycle management for more complex environments of 300+ units.

        In addition to everything above, you also get:


        • Flexibility to fit your business needs throughout the offer

        • Technology tailored to how end-users want and need to work

        • A Services Delivery Manager streamlines customer communications during the PC lifecycle

        In addition to everything above, you also get:


        • A Services Delivery Manager assigned to you as the single point of contact for the life of the project.

        • Flexible financing options built in to the 3 or 4 year term with the option to flex up, flex down or upgrade mid-term**
    • Customer Story

      Shiseido makes 25% saving on its PC budget by adopting PC as a Service

      See how Dell PCaaS helped Shiseido reduce the time and capital cost of client refresh programs.


      Essential Resources


      PC as a Service Customer Brochure

      Download brochure to learn more and share details about Dells PCaaS program.

  • Dell Technologies Advisors are here to help.

    • **Payment solutions provided and serviced by Dell Financial Services L.L.C. or its affiliate or designee (“DFS”) for qualified customers. Offers may not be available or may vary in certain countries. Where available, offers may be changed without notice and are subject to product availability, credit approval, execution of documentation provided by and acceptable to DFS, and may be subject to minimum transaction size. Offers not available for personal, family or household use. PCaaS: At the end of the initial term customer may 1) extend original term or 2) return the equipment to DFS.